Sehr schlechter Kundendienst.
Sehr schlechter Kundendienst.
Habe eine defekte Waage geliefert bekommen .
Wollte diese reklamieren und habe um einen Rücksende Label gebeten , leider keinen erhalten. Rücksende Kosten gehen zu Lasten des Käufers und die sind relativ hoch da der Sitz in Frankreich ist.
Ich kann nur sagen Finger weg von diesem Unternehmen.
Réponse : Kardio Depot
Dear Customer,
We have received your scale in our warehouse.
You informed us that the scale was not working, but after verification and testing by our technicians, it turns out that it works perfectly even with the batteries provided.
Normally you must return this fully functional scale, but in exceptional cases we will refund your order.
We regret reading your review because our goal is the satisfaction of our customers, most of whom are healthcare professionals who have trusted us for several years.
We do our best every day to provide our customers with quality service and we are sorry that your purchasing experience did not meet your expectations.
Have a nice day.
Kind regards.