Kassoom Avis 136

Réponse de Kassoom

Il y a un jour

Thank you for your wonderful feedback and for taking the time to share your experience with us. We are delighted to hear that you are happy with both the academic support and the overall experience provided by Kassoom.

It is especially encouraging to know that the administrative process was explained clearly and professionally, helping to make your journey smooth and well-supported from the start. We also greatly appreciate your positive comments about the quality of teaching. Delivering engaging, knowledgeable, and supportive lessons is something we value highly, and it is rewarding to hear that this has positively impacted your experience.

At Kassoom, we strive to combine strong educational support with excellent communication and customer care, ensuring that both students and parents feel confident and supported throughout the learning journey.

Your kind words and recommendation truly mean a great deal to us. We look forward to continuing to support your educational goals in the future.

Best,
Chris
Customer Success Team

Réponse de Kassoom

Il y a un jour

Thank you so much for your kind words and thoughtful recommendation.

We are truly delighted to hear that your maths tutor was able to provide the support, guidance, and encouragement needed to help build your confidence and improve your performance in tests. At Kassoom we create learning environments where students feel comfortable asking questions and fully understanding each topic is something we deeply value.

It is especially rewarding to know that the tutor took the time to ensure your doubts were always addressed clearly and patiently. Strong academic progress often comes from consistent support and personalised attention, and we are pleased this made such a positive difference to your learning experience.

Your willingness to recommend Kassoom to others means a great deal to us. Feedback like yours reminds us why we are passionate about helping students achieve their goals and feel supported throughout their educational journey.

We sincerely appreciate your trust in us and wish you continued success in all your future studies and achievements.

Best,
Chris
Customer Success Team

Réponse de Kassoom

Il y a un jour

Thank you for your thoughtful feedback and for sharing your positive experience with our platform.

We are extremely pleased to hear that you value the structure and quality of the UK-based curriculum we provide. Designing lessons that align closely with curriculum standards while remaining engaging and easy to follow is something we work hard to maintain, so it is wonderful to know this has contributed positively to the learning experience.

It is also encouraging to hear that the tutors’ clear explanations and supportive teaching style have helped build confidence over time. We strongly believe that academic success comes not only from understanding concepts, but also from creating a comfortable and encouraging environment where students feel motivated to grow at their own pace.

Helping students gradually develop confidence, independence, and stronger subject knowledge is at the heart of what we aim to achieve through every lesson. Your feedback reassures us that our tutors’ dedication and personalised approach are making a meaningful impact.

Thank you once again for your trust and support. We truly appreciate your kind words and look forward to continuing to support students on their educational journey.

Best,
Chris
Customer Success Team

Réponse de Kassoom

Il y a un jour

Thank you for such a fantastic review — this is exactly the kind of feedback that puts a smile on our team’s faces.

We are thrilled to hear that the teaching experience has been both interactive and effective for your son. Science can sometimes feel like a maze of formulas, theories, and “wait… what does that even mean?” moments, so it is wonderful to know that the tutor helped turn confusion into clarity and confidence ahead of board exams.

We are especially pleased that the sessions supported strong concept understanding rather than just memorising answers. Great teaching should make students think, engage, and actually enjoy learning along the way — with fewer blank stares at textbooks!

It is also great to hear that you found our pricing fair and transparent. We believe quality education should come with clarity in both teaching and communication — no hidden surprises, just genuine support.

Thank you once again for your trust and support. We are delighted that your experience with Kassoom has been such a smooth one, and we look forward to continuing the journey toward even more academic success.

Best,
Chris
Customer Success Team

Réponse de Kassoom

Il y a un jour

Thank you for taking the time to update your feedback and share your experience so openly.

We appreciate your acknowledgement that the matter was reviewed and resolved amicably, and we are pleased that we were able to reach a fair outcome together. We also sincerely value your patience throughout the process.

At the same time, we fully recognise your comments regarding the initial communication, scheduling, and clarity around commitments. Feedback like this is extremely important to us, as it helps identify areas where we can continue improving the overall customer experience from the very beginning.

We are especially delighted to hear that the teaching quality itself met your expectations and that the maths tutor provided strong academic support. Delivering high-quality, effective teaching remains at the heart of what we do, and it is rewarding to know that your experience in this area was a positive one.

Our goal is always to combine excellent tutoring with clear communication, transparency, and smooth administration throughout the learning journey. Your comments serve as a valuable reminder that both academic quality and customer experience must go hand in hand.

Thank you once again for your balanced and constructive feedback. We truly appreciate the opportunity to support your family and wish your child continued success in their studies.

Best,
Chris
Customer Success Team

Réponse de Kassoom

Il y a un jour

At Kassoom our plans are affordable and the payment process smooth and hassle-free. We believe that accessing quality educational support should be straightforward, transparent, and stress-free for families, so it is incredibly rewarding to know that this was reflected in your experience.

Creating a seamless journey for both students and parents — from enrolment and payments to lesson delivery and ongoing support — is something our team works hard to maintain every day.

We truly appreciate your kind words and are very pleased that your overall experience with Kassoom has been such a positive one. Thank you once again for your trust and support, and we look forward to continuing to assist with your educational journey.

Best,
Chris
Customer Success Team

Réponse de Kassoom

30 mars 2026

Dear Alpesh

Thank you for your feedback. We are pleased to hear that the guidance provided was helpful and that the lessons were clearly explained.

At Kassoom Tutoring, we place strong emphasis on clear communication and ensuring that both students and parents have a thorough understanding of lesson content and progress. Providing detailed support is an important part of our commitment to effective service delivery.

We appreciate your feedback and thank you for choosing Kassoom Tutoring.

Best,
Chris
Customer Success Team

Réponse de Kassoom

30 mars 2026

Dear Mumtaz,

Thank you for your feedback regarding Aahil. We greatly value constructive feedback as it aligns with Kassoom’s ethos of continuous improvement and student-focused learning.

At Kassoom Tutoring, our core philosophy is to provide personalized, high-quality academic support while fostering a culture of open communication and reflection. Constructive feedback from parents, students, and tutors is a vital part of this process, as it allows us to refine our teaching methods, adapt lesson plans, and ensure that every student receives the guidance and support they need to succeed.

We appreciate your input and thank you for contributing to our commitment to excellence and the ongoing development of our learning programmes.

Best
Chris
Customer Success Team

Réponse de Kassoom

30 mars 2026

Dear Steve

Thank you for your feedback. We are pleased to hear that your experience as an AQA student has been positive and that your tutor maintained a consistent and professional schedule.

At Kassoom Tutoring, we prioritise structured lesson delivery, reliability, and high standards of instruction to ensure that each student receives the support they need to achieve their academic goals. Your satisfaction reflects our commitment to providing effective and professional tutoring services.

We appreciate your feedback and thank you for choosing Kassoom Tutoring.

Best,
Chris
Customer Success Team

Réponse de Kassoom

23 mars 2026

Thank you so much for your wonderful feedback. We are delighted to hear that your daughter enjoys her lessons and has connected well with her tutor—this is incredibly important to us, as a positive learning relationship has such a meaningful impact on a child’s progress and confidence.

We’re also pleased to know that our teaching plans and parent visibility features have been helpful for you. We believe that keeping parents informed and involved is key to a successful learning journey, and we’re glad this has added value to your experience.

Thank you as well for your kind words and recognition of Armton’s support. We will be sure to pass along your appreciation to him. Our team is committed to providing supportive, structured, and high-quality tutoring, and feedback like yours inspires us to continue delivering our very best.

We truly appreciate your trust in us and look forward to supporting your daughter’s academic progress every step of the way.

Best,
Chris
Customer Success Team

Réponse de Kassoom

30 mars 2026

Thank you for your feedback. We are pleased to hear that our liaison team was able to provide clear guidance on the individual lesson plan, test results, and access to previous class recordings.

Dear Ishrat

At Kassoom Tutoring, we place strong emphasis on professional, thorough, and courteous support, ensuring that parents have a full understanding of lesson structure, student progress, and available resources. Providing clear and accessible guidance is a key part of our service delivery, and we are glad to know that this was achieved during your experience.

We appreciate your feedback and thank you for choosing Kassoom Tutoring.

Best,
Chris
Customer Success Team

Réponse de Kassoom

30 mars 2026

Thank you for your feedback. We are pleased to hear that you found our team accommodating and that communication and support around specific lesson requirements met your expectations.

Dear Carlene

We place strong emphasis on understanding each student’s individual needs and ensuring that lessons are arranged and delivered in a way that is both effective and well-coordinated. Clear communication and flexibility are important parts of our service delivery, and we continuously work to ensure that families receive consistent and reliable support.

We appreciate your feedback and thank you for choosing Kassoom Tutoring.

Best,
Chris
Customer Success Team

Réponse de Kassoom

30 mars 2026

Dear Mrs Choto,

Thank you for your feedback and for sharing your experience so far. We are pleased to hear that your onboarding experience has been positive and that the information provided has helped you understand how Kassoom operates and how the academic support programme is structured.

We place a strong emphasis on being responsive, particularly during the initial stages, as we understand how important it is for parents to have clarity on lesson structure, planning, and academic goals from the beginning. Our team works to ensure that each student receives a structured support plan, clear lesson scheduling, and ongoing academic guidance aligned with their targets.

We appreciate your trust in Kassoom at this early stage of your journey with us, and we look forward to continuing to support your child’s academic progress and overall learning experience.

Best,
Chris
Customer Success Team

Réponse de Kassoom

30 mars 2026

Dear Shanaz

Thank you for your thoughtful feedback.

We are pleased to hear that you found our service convenient and that the flexibility of tuition scheduling was well suited to your routine. Providing accessible and adaptable learning options is a key part of our commitment to supporting families effectively.

It is also encouraging to know that the affordability of our programmes met your expectations, as we strive to ensure quality academic support remains accessible without compromising on standards.

We are particularly glad to hear that your concerns and ideas were carefully considered and that the appropriate level of support was arranged for your child. At Kassoom Tutoring, we place strong emphasis on understanding individual student needs and tailoring our approach to ensure the best possible learning outcomes.

We sincerely appreciate your feedback and thank you for your trust in our service. We look forward to continuing to support your child’s academic progress.

Best
Chris
Customer Success Team

Réponse de Kassoom

30 mars 2026

Dear Raghda,

Thank you for your feedback. We are pleased to hear that you found the communication clear and that the Personalized Lesson Plan (PLP) is easy to use for tracking your child’s progress.

We place strong emphasis on maintaining clear communication and providing parents with accessible tools to monitor lessons, recordings, and academic progress. Ensuring that parents can easily navigate the platform and stay informed is an important part of our service delivery approach.

We appreciate your feedback and thank you for choosing Kassoom Tutoring.

Best
Chris
Customer Success Team

Réponse de Kassoom

30 mars 2026

Dear John

Thank you for taking the time to share your feedback.
We are pleased to hear that Theresa has made meaningful progress across her science subjects within a relatively short period.

It is encouraging to know that the combined efforts of the tutors and the wider support team contributed positively to her learning experience. At Kassoom, we place strong emphasis on structured academic support, consistent lesson delivery, and ongoing coordination between tutors and our support team to ensure each student is guided effectively.

We also prioritise regular communication and operational support to ensure that both students and parents have a clear understanding of progress, lesson access, and overall programme structure.

Your recommendation is greatly appreciated, and we thank you for your trust in Kassoom Tutoring. We remain committed to maintaining high standards of service delivery and academic support.

Best,
Chris
Customer Success Team