All States Car Shipping  Avis 

74
•
TrustScore 3.5 sur 5

3,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Initially, I was hesitating to work with them, but later I found a competitive company in the market that kept the price within my budget. Kept me updated during the whole process. Got my vehicle de... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I would love to say KeepMoving is one of the leading companies in this industry. I will say they are competitive in the market for their rates and professionalism.

Noté 5 sur 5 étoiles

Jaxon was very active with good communication, reliable and flexible in the service and would like to refer his services for the auto transport. I would recommend him.

Noté 1 sur 5 étoiles

Update: I have been getting emailed by keepmovinglogistics.net trying to persuade me to take down my review on trust pilot or they won’t give me a refund. They flagged my review as inappropriate and t... Voir plus

À propos de l'entreprise

  1. Société de transport routier
  2. aussi dans
  3. Société de transport international de marchandises

Écrit par l'entreprise

All States Car Shipping is a reliable, professional car shipping company specializing in the safe and efficient transport of vehicles nationwide. Whether you're moving a single car, shipping multiple vehicles, or need specialized transport, All States Car Shipping offers a variety of flexible solutions tailored to each customer's unique needs. With an experienced team and a fleet of modern transport vehicles, All States Car Shipping ensures that cars are delivered on time, in excellent condition, and at competitive rates. The company utilizes state-of-the-art tracking technology to keep customers informed throughout the shipping process, providing peace of mind with every shipment. Dedicated to customer satisfaction, All States Car Shipping combines reliability, transparency, and efficiency to make car shipping stress-free and convenient, no matter the distance or type of vehicle.


Coordonnées de contact

3,5

Moyen

TrustScore 3.5 sur 5

74 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 90 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

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3,5

Tous les avis

(74)

31 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Avoid at all costs

This company operates under a harassment campaign.
I’ve asked them to remove my phone number multiple times but I keep getting calls at all hours including weekends.
EDIT- They are now flagging my review in different ways, and trying to have it removed.

18 mai 2025
Avis spontané
Logo de All States Car Shipping

Réponse de All States Car Shipping

We’re very sorry to hear about your experience and appreciate you bringing this to our attention. We take do-not-contact requests seriously and have strict policies in place to respect customer preferences.

Your number has now been permanently removed from our system, and we’ve taken steps to ensure this does not happen again. We sincerely apologize for any inconvenience caused, and thank you for your patience.

Noté 1 sur 5 étoiles

This was a terrible experience from…

This was a terrible experience from start to finish. They lied about having a driver ready and kept pushing back the pickup time. They also pulled a bait-and-switch — quoting me a low price, then nearly doubling it on the day of pickup otherwise, face more delays. To make matters worse, we agreed on an enclosed trailer, but they sent an open one instead. My brand-new car arrived with scratches on the roof. Completely unacceptable.

25 avril 2025
Avis spontané
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Réponse de All States Car Shipping

We're truly sorry to hear about your experience and appreciate the opportunity to respond. We strive to provide accurate quotes based on real-time market conditions and secure drivers as quickly as possible. However, pricing and scheduling may vary depending on demand and route availability.
Regarding the trailer type, we do our best to honor requests for enclosed transport, but due to limited availability, adjustments may be necessary to avoid delays—always with customer approval. We regret if there was any misunderstanding in this case.

Additionally, we take vehicle condition very seriously. Unfortunately, no scratches or damages were noted on the Bill of Lading (BOL) at the time of delivery. This documentation is essential for filing any insurance claims with the carrier. Without it, we are limited in how we can assist after the fact.
We’re committed to resolving issues fairly and professionally. Please reach out to us directly if you'd like to discuss this further.

Noté 1 sur 5 étoiles

KeepMoving Logistics should be shut down

KeepMoving Logistics should be shut down and those who operate the "business" should be prosecuted. These people are liars, cheaters and thieves and any positive reviews are fake. Surely there are laws for which these scammers can be held accountable. They gave me absolute assurance multiple times that their $595 quote to move my vehicle to Miami to OKC was the final price, therefore I agreed to retain their services. I regret that decision because after paying a $150 deposit, signing the agreement, receiving receipt with $445 balance and making other moving plans around the vehicle move, they jacked up the quote by $700 and said it only an estimate and that the contract stated it would subject to change. It does not say that anywhere. I asked them to direct to that legal language but they could not because it doesn't exist. Emma Stark was the original contact followed by other sleazy colleagues who helped perpetrate this fraud. Clearly they engage in these bait and switch activities as standard procedure. To anybody reading this review, please run from this Company. They will steal your money and lie about it.

The Company's response that the quote is an "estimate" that is subject to change is not true. I was clearly told my price was locked in and my car would be picked up in 24-48 hrs. On that basis, I signed an agreement, paid a deposit and received an invoice for the $445 balance. Nothing ambiguous about that at all. And I did carefully read the terms and conditions which do not include any quote is an estimate that's subject to change language. Nowhere. I was intentionally deceived then lied to. I demand a $700 refund which is the difference between what I paid vs what I was told I would have to pay,

9 avril 2025
Avis spontané
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Réponse de All States Car Shipping

We sincerely regret that you had such a negative experience, but we must clarify some important points. Our goal is to provide clear and transparent service to every customer, and we are committed to honesty and integrity.

The initial quote of \$595 was an **estimate**, and while we do our best to stick to the quoted price, final rates are subject to availability and market conditions, which can sometimes cause the price to change. This is clearly outlined in our terms and conditions, which we encourage customers to review before proceeding.

We understand your frustration with the price adjustment. However, we strive to provide the best possible service at competitive rates, and the price change was a reflection of real-time carrier availability, not an intentional misrepresentation.

We take all concerns seriously and are happy to review any discrepancies directly with you. We remain committed to working with customers to resolve issues in good faith. If you'd like to discuss your case further, please don't hesitate to reach out directly.

Noté 5 sur 5 étoiles

Everything went perfectly well thanks…

Everything went perfectly well thanks to Elisa Martin. Awesome job!
I totally recommend this company!

5 avril 2025
Avis spontané
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Réponse de All States Car Shipping

We're thrilled to receive your positive review for KeepMoving Logistics. Your support is greatly appreciated, and we look forward to serving you again soon.

Noté 1 sur 5 étoiles

Signed contract with keep moving. GOT SCAMMED!!!+…

Signed contract with keep moving logistics 2/14/2025 to have 2 vehicles transported from ALABAMA to ARIZONA. Pick up date 3/21/2025. Agent ( Emma stated a transport would be reaching out. Never HAPPENED! Week prior to leaving, reached out again informing them that I still haven't heard from the transporter. Agent said no worries. He contact you before pick up date. Upon our arrival in Alabama on 3/21/2025. I Started panicking at that point I KNEW I had been SCAMMED!!!!! I still haven't heard from transporter. I Reached back out to Emma! Well that's when she informed me there's not a driver in the area! & It would be Monday 3/24/2025. I said NO! That's not what the contract say. Vehicles are too be transported on 3/21/2025. How are yall going to change my transport date, & when i dont agree with the price goes up !She stated she would call me back, when she did TEXT back, she was asking for $1300 extra! Which I didn't have. Emma stated my receipt was just an estimate! I said NO NO! It said the remaining balance $995 was due on time of delivery (COD) after going back & forth for 2 days, I just said let me get my deposit back, after begging & pleading for hours! FINALLY between SAM, EMMA. MIKE,& KEVIN! they agreed to give my $200 deposit back! Which was 3/21/2025. Emma sends me a SO CALLED Comfirmaton # say it will be 2-3 days. Since then I've reached out to keep moving logistics on numerous occasions and get the same crappie response or no response at all. Today is 04/04/2025 & I still haven't received my deposit.
Rental car, 3 days lost income, 3600 miles of traveling & 3 motel rooms. All at my EXPENSE!! Just to come all the way back to ARIZONA without my vehicles. The main reason for going! Not only did they not honor their contract, they tried to get me to say I canceled the contract so they could keep my deposit. I told them no I'm not canceling anything yall breached contract
The website states
%100 REFUND IF NOT SATISFIED!!
IM NOT SATISFIED!!
SO GIVE ME BACK MY DEPOSIT!
I'm ready to get this over with!

20 mars 2025
Avis spontané
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Réponse de All States Car Shipping

Thank you for sharing your experience. We sincerely apologize for the frustration and inconvenience caused during your vehicle transport process.

After reviewing your order, we’d like to clarify a few important points. Your transport was booked with a flexible pickup window around the requested date of 3/21/2025. While we made every effort to secure a driver by that date, unforeseen delays in carrier availability in your area impacted scheduling. As soon as we became aware, we communicated the updated timeline for pickup (Monday, 3/24), as allowed under our contract terms, which provide for scheduling flexibility based on carrier logistics.

The price adjustment was not arbitrary—it reflected updated market rates from available drivers at that time. No changes were made without your consent, and upon your request to cancel the order, our team immediately approved a refund of your deposit. We are pleased to confirm that this refund was processed and completed in mid-April.

We understand this experience's disappointment and regret that we fell short of your expectations. Please know that we take all feedback seriously and continue to work on improving our communication and service reliability. If you have any questions or need additional documentation, feel free to contact our customer service team directly.

Noté 1 sur 5 étoiles

Its a scam

Its a scam. Do not, I repeat, do not use their services. It’s a fraud company. The attract with lower prices and ask you for a non refundable deposit and then when the time for car pick up comes, they will ask 1.5x of your original quote. Plus the worst customer support team to ever exist.

1 janvier 2025
Avis spontané
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Réponse de All States Car Shipping

We strongly disagree with your claims and want to clarify that our pricing is based on real-time market conditions and carrier availability. The initial quote is an estimate, and any adjustments are communicated transparently before proceeding. Additionally, deposits are not non-refundable if cancellation policies are followed.

We strive to provide fair and reliable service, and our team is always available to address concerns professionally. If you had any issues, we would have been happy to assist had you reached out. We delivered services as agreed and do not engage in deceptive practices. If you’d like to discuss this further, please contact us directly.

Noté 5 sur 5 étoiles

I would like to start off by saying…

I would like to start off by saying Mike John communicated very well and answered every question i had. My vehicle came a few days later than expected due to the first driver having some issues with his truck which is understandable. The next driver that picked up my car communicated throughout the trip and even sent me photos along the ride to assure me that my vehicle was in transport and taken care of. Driver was very nice and friendly. Even after the car was delivered Mike John contacted me to make sure everything was fine which it was and i would definitely use keep moving logistics again if im ever in need. Good reliable service! Thanks to Mike i am back on the road!

23 février 2025
Avis spontané
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Réponse de All States Car Shipping

We're thrilled to receive your positive review for KeepMoving Logistics. Your support is greatly appreciated, and we look forward to serving you again soon.

Noté 1 sur 5 étoiles

We received a low quote price and the…

We received a low quote price and the price jumped hundreds more! If you back out they charge a $200 cancellation fee basically forcing you to accept the delivery price! We did get a lower price on the delivery by arbitration by $50.00 but no where near the original price quote! We,doubt it if we ever do business with brokers or transportation companies. They all do,the same thing offer a low price for pick up and double it later! Its called bait and switch! Our broker told us that she definitely,had a driver for $375.00 to pick up our 1996 Corvette hatchback. We thought we were getting a deal but we were only getting fooled we found out too late and ended up paying $800.00. She lied to us to get her commission of $200.00. The price doubled and we were forced to pay it or lose $200.00. The car was really nice and made up for the bad deal the broker gave us. She was fined $25.00 by her manager and she asked me to change our review to,five stars but we never did. She started harassing me with emails and text messages every day until we threatened to report her to the police. She quit bothering us after we said we would contact the police! Her manager must have been very upset with her!

21 février 2025
Avis spontané
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Réponse de All States Car Shipping

We appreciate your feedback but want to clarify a few points. Our pricing is based on real-time market conditions, which can fluctuate due to carrier availability and demand. The initial quote was an estimate, and any adjustments were communicated transparently before proceeding. Additionally, our cancellation policy is clearly outlined before booking.

Despite the challenges, we worked with you through arbitration to secure a fair price, and we successfully delivered your vehicle at the agreed-upon rate, safely and on time. Given that we fulfilled our commitment, we kindly ask you to reconsider and remove this review. If you have any further concerns, feel free to reach out to us directly.

Noté 1 sur 5 étoiles

This business lies to the teeth-Fraud

This business lies to the teeth. They quoted me price to ship my car and asked for deposit. I got assurance from them that the driver accepted the price and waiting to pickup the car after I paid the deposit. Once I paid the deposit, the price doubled. They gave me hell trying to get my deposit back and forced me to accept a higher price by stressing me and getting my blood pressure elevated. Please stay away from this farudalent and scam business

30 janvier 2025
Avis spontané
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Réponse de All States Car Shipping

We appreciate your feedback and want to clarify the situation. The price adjustment was only a 15% increase due to factors beyond our control, which we communicated to you before proceeding. You provided consent, and we then dispatched your shipment as agreed and delivered your vehicle according to your timeframe.

We strive to maintain transparency and fairness in our services. If you have any further concerns, please feel free to contact us; we’d be happy to assist.

Noté 2 sur 5 étoiles

Driver asks for more money than what was agreed…

The driver asked for more money on delivery than what was stated in the contract and refused to give the car key until he was paid the additional amount he requested. Not trustworthy.

22 janvier 2025
Avis spontané
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Réponse de All States Car Shipping

We don't have this customer on our record. It's a fake review from any of our competitive companies.

Noté 5 sur 5 étoiles

Very Professional

Very professional, Committed to excellence customer service, Kevin worked diligently to stay within my budget, delivering from CA to ID was perfect, I would definitely recommend KeepMoving Logistics for all your Moving needs.

11 janvier 2025
Avis spontané
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Réponse de All States Car Shipping

We're thrilled to receive your positive review for KeepMoving Logistics. Your support is greatly appreciated, and we look forward to serving you again soon.

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