If you follow the instructions to a "t" there is no problem - however they do appear to be written for expert ITers... quite straightforward and concise - perhaps a "problems" paragraph could help tho... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
This way my first time using Kenro & I will definitely be using again. I am very pleased with my purchase, it arrived quickly & well packaged. The pre & post purchase questions I had were answered by... Voir plus
L'entreprise a répondu
If only all companies were as helpful as this what a happy world it would be. As someone who at times has be known to give a score of one to some products and companies it is a pleasure to do business... Voir plus
L'entreprise a répondu
I've had a great experience with Kenro Ltd. Their products are excellent quality and well-packaged. Ordering was simple, delivery fast, and the team was responsive to questions. I purchased photo fram... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de matériel de photographie
- Magasin de jumelles
- Magasin de design et de décor intérieur
- Magasin d'ameublement et de décoration
Écrit par l'entreprise
A family-run, UK based company supplying high quality photo albums, photo frames, gifts, home decor, photography hardware and film making equipment at great prices to the general public and trade stores.
Coordonnées de contact
Greenbridge Road, SN3 3LH, Swindon, Royaume-Uni
- 01793615836
- sales@kenro.co.uk
- kenro.co.uk
4,2
Bien
128 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Broken frame
The frame arrived with the glass broken. The parcel was well packed but I guess the glass was too fragile.
I've already been in touch to ask for a refund or a replacement.
30 avril 2026
Réponse de Kenro Ltd
Thank you so much for your review, I'm sorry to hear that you've received a damaged frame from us. I can confirm that your replacement has been sent and you should receive an email to confirm this. This breakage has also been raised with the courier.
I hope this helps,
The Kenro Team
Réponse de Kenro Ltd
Thank you so much for your 4* review - we're so glad you had a great experience with us!
All the best, the Kenro team
If only all companies were as helpful…
If only all companies were as helpful as this what a happy world it would be. As someone who at times has be known to give a score of one to some products and companies it is a pleasure to do business with Kenro.
13 février 2026
Avis spontané
Réponse de Kenro Ltd
Thank you so much for your 5* review - we're so glad you had a great experience with us!
All the best, the Kenro team
Réponse de Kenro Ltd
Hi James - I've just looked into this order for you and you didn't supply a house number for your delivery address when you placed the order, only a street name. If you get in touch with us on info@kenro.co.uk with the details of the full delivery address, we'll be happy to re-dispatch the order for you. Kind regards, Azaria
Used this company for the first time to…
Used this company for the first time to buy an album I couldn’t find anywhere else on account of its size. The service was excellent; delivery was so speedy and I am so happy with the items. They also had a special on which gave me 4 items for the price of 3. I will certainly be using Kenro again. I am most impressed with the service and the products. Thank you.
18 décembre 2025
Avis spontané
Réponse de Kenro Ltd
Thank you so much for your 5* review - we're so glad you had a great experience with us!
All the best, the Kenro team
Great service
24 novembre 2025
Réponse de Kenro Ltd
Thank you so much for your 5* review - we're so glad you had a great experience with us!
All the best, the Kenro team
Excellent products, easy ordering, great prices & quick delivery.
26 septembre 2025
Réponse de Kenro Ltd
Thank you so much for your 5* review - we're so glad you had a great experience with us!
All the best, the Kenro team
Excellent service even though the order…
Excellent service even though the order was a small one
25 septembre 2025
Réponse de Kenro Ltd
Thank you so much for your 5* review - we're so glad you had a great experience with us!
All the best, the Kenro team
Keno provided me with what I required…
Keno provided me with what I required in a timely
fashion . I expect no less from an online provider.
I was impressed with the packaging which is required to ensure that the product arrives in good condition.
It was rewarding to find a product that I had last bought some 35 or 40 years ago was still available.
Good on you Keno!
24 septembre 2025
Réponse de Kenro Ltd
Thank you so much for your review.
We did notice your 3-star rating, and we’d love to learn how we could have made your experience a 5-star one. Your feedback is incredibly valuable to us, and we’re always looking for ways to improve.
All the best, the Kenro team
The best photo albums for my needs
These are the bed albums for my needs, the service was quick and easy.
Many thanks
26 août 2025
Réponse de Kenro Ltd
Thank you so much for your 5* review - we're so glad you had a great experience with us!
All the best, the Kenro team
Réponse de Kenro Ltd
Thank you so much for your 5* review - we're so glad you had a great experience with us!
All the best, the Kenro team
kept informed and straightforward.
kept informed and straightforward.
good quality lenses cloths not available elsewhere
26 juillet 2025
Réponse de Kenro Ltd
Thank you so much for your 5* review - we're so glad you had a great experience with us!
All the best, the Kenro team
Réponse de Kenro Ltd
Thank you so much for your 5* review - we're so glad you had a great experience with us!
All the best, the Kenro team
Good value for money and rapid delivery
Good value for money and rapid delivery. Film scanner very easy to use.
24 juin 2025
Réponse de Kenro Ltd
Thank you so much for your 5* review - we're so glad you had a great experience with us!
All the best, the Kenro team
No better frames available anywhere
Bewildering range of products, everything made to the best quality, great prices.
27 mai 2025
Réponse de Kenro Ltd
Thank you so much for your 5* review - we're so glad you had a great experience with us!
All the best, the Kenro team
Great price and excellent customer…
Great price and excellent customer service. Would order from them again.
26 mai 2025
Réponse de Kenro Ltd
Thank you so much for your 5* review - we're so glad you had a great experience with us!
All the best, the Kenro team
Great service and excellent choice…
I found exactly the albums I had been looking for. Service was amazing and items delivered very quickly.
25 mai 2025
Réponse de Kenro Ltd
Thank you so much for your 5* review - we're so glad you had a great experience with us!
All the best, the Kenro team
Réponse de Kenro Ltd
Thank you so much for your 5* review - we're so glad you had a great experience with us!
All the best, the Kenro team
Réponse de Kenro Ltd
Thank you so much for your 5* review - we're so glad you had a great experience with us!
All the best, the Kenro team
I've had a great experience with Kenro…
I've had a great experience with Kenro Ltd. Their products are excellent quality and well-packaged. Ordering was simple, delivery fast, and the team was responsive to questions. I purchased photo frames and a flash kit, both arrived in perfect condition and worked as described. Highly recommended, and I’ll definitely shop with them again!
8 mars 2025
Avis spontané
Réponse de Kenro Ltd
Thank you so much for your wonderful review - we're so glad you had a great experience with us!
All the best, the Kenro team
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