Kents Direct Avis 

171
TrustScore 4 sur 5

4,1

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Best price I could find for quality clear corrugated sheets, not your flimsy large DIY store type offerings. Sheets cut as clean as a whistle with an angle grinder with no splitting or cracks.... Voir plus

Noté 1 sur 5 étoiles

ordered some fascia boards online no problem,on asking by phone when to expect the delivery the man was very rude.said not his department & someone would contacted me then just hung up.A week on & not... Voir plus

Noté 5 sur 5 étoiles

Glad I chose Kents for Skirting board cover. Excellent service from start to finish! Online order, with helpful website, followed by friendly and helpful staff at Yate depot. Even though some cutti... Voir plus

Noté 5 sur 5 étoiles

I purchased windows and doors from Kents and received an excellent service from the Bristol office. Staff were knowledgeable, polite and helpful from start to finish. Snags were dealt with immediate... Voir plus

À propos de l'entreprise

  1. Société de construction
  2. Magasin de portes
  3. Jardinerie
  4. Décorateur d'intérieur

Informations provenant de diverses sources externes

Kents Building Plastics was established in 1989 as a specialist Plastics and PVC product supplier offering uPVC Fascias, Plastic Guttering, Plastic Roofing Sheets, PVC Skirting Boards and more. We now have Home Improvement and DIY store branches in Bristol, Bath and Hereford.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

171 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,1

Tous les avis

(171)

0 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Placing the order via the web site was…

Placing the order via the web site was not 100% effective but it was a mild inconvenience and I give it 95% score.The resulting phone call showed me that the staff were conversant with their ordering system and confirmed my purchase, the items received were correct and delivered as agreed. I like to add that even though the items ordered were very bulky and light they were well packed (one more package to undo). I would use this company again.

23 février 2018
Avis spontané
Logo de Kents Direct

Réponse de Kents Direct

Thanks for your honest review.

We would like to know which parts of your order online gave you hassle and we will look to streamline the process.

See you next time!

Noté 3 sur 5 étoiles

They are the only company I could find…

They are the only company I could find who had the plastic skirting board I need.
They said I would be told the day of the delivery, I was not. the couriers appeared on my doorstep. the two blokes were very helpful and carried the boards to where I asked.
I had to telephone Kent because the pack did not contain a delivery note or invoice,

23 février 2018
Avis spontané
Logo de Kents Direct

Réponse de Kents Direct

Good afternoon. Thanks for your review.

An email was sent to the email address supplied on the order on the 19/2, outlining a dispatch date of 21/2. It may be sat waiting in your junk folder?

As a rule we should supply a delivery note, somehow this was missed off of your order and we can only apologise for that.

We look forward to seeing you again at Kents Direct,

Noté 1 sur 5 étoiles

Can some please tell me what’s going on…

Can some please tell me what’s going on I ordered @ 5m x 200mm x25mm white laminated window board.
The Webb page told me that you cut them down too 2500 in length because they will get damaged in transit that’s fine.
But you have only sent me one window board @ 2500 long you still owe me on more length @ 2500

16 février 2018
Avis spontané
Logo de Kents Direct

Réponse de Kents Direct

Thanks for your order and review. This has pointed out a slight typo on one of our items which did make it appear as though a 5m length was being bought, not a 2.5m as it should have been. This has now been taken care of.

Another 2.5m piece has been sent out to you as you are aware and will be with you shortly.

Sorry for the inconvenience.

Noté 5 sur 5 étoiles

Window Board

Window Board and extras arrived exactly as promised. Well wrapped in bubble wrap so no damage. Excellent service. Thank you

9 février 2018
Avis spontané
Noté 5 sur 5 étoiles

Great Service

The products ordered were very reasonably priced. The delivery was quick, and the driver was very helpful. Phoned ahead to arrange a time for delivery and gave me options as to when he could get to me. Overall, a cracking service, really pleased.

27 janvier 2018
Avis spontané
Noté 1 sur 5 étoiles

Not delivery and off 30 mail's

16 janvier 2018
Avis spontané
Logo de Kents Direct

Réponse de Kents Direct

Good morning.

You have ordered a uPVC windows from our website which clearly states that we will only deliver within 30 miles of one of our branches. We sent an email which outlines that we will issue an immediate refund.

I feel it would only be a fair review if you were to delete this as this is not a mistake or error from Kents.

Noté 4 sur 5 étoiles

Excellent Service - thank you.

An Excellent Service, but would have liked earlier feedback on the delivery date.

7 janvier 2018
Avis spontané
Logo de Kents Direct

Réponse de Kents Direct

I have checked and your order has been successfully delivered. Would you like to update your review?

Noté 5 sur 5 étoiles

Satisfied customer from Yate, Bristol store

I purchased windows and doors from Kents and received an excellent service from the Bristol office. Staff were knowledgeable, polite and helpful from start to finish. Snags were dealt with immediately with everything sorted and put right to as soon as I phoned them up. Follow up order to complete via online was also successful and my builder picked up with no problems.
I am very pleased with the service from them and will be using them in the future for my next project.

18 décembre 2017
Avis spontané
Noté 2 sur 5 étoiles

No product has been delivered

No product has been delivered. :( :(

17 décembre 2017
Avis spontané
Logo de Kents Direct

Réponse de Kents Direct

Good Afternoon, we are sorry there were issues with your order, our courier didn't do a good job on this consignment. Your delivery costs have therefore been refunded as a gesture of good will.

Thanks for your business and we hope to see you again soon.

Noté 5 sur 5 étoiles

Glad I chose Kents for Skirting board …

Glad I chose Kents for Skirting board cover.
Excellent service from start to finish!
Online order, with helpful website, followed by friendly and helpful staff at Yate depot. Even though some cutting of pieces had not been done, it was fine as employee was so polite and apologetic.

9 décembre 2017
Avis spontané

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