Ketochefs Avis 

789
•
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 4 sur 5 étoiles

My husband really enjoys the lemon drizzle cake. The order came very quickly however the box with the little carrot cakes was missing the sachet of topping which was a bit disappointing.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent products as always. Particularly the Cheese and Red Onion loaf! Delivery has returned to next day delivery, which makes the consumer experience much better! Thank you and keep up the great... Voir plus

Noté 5 sur 5 étoiles

Beautiful high quality breads, treats and more! Clearly made with a passion these chefs have saved me on my keto lifestyle when I fancy something more comforting and homemade. Excellent communication... Voir plus

Noté 5 sur 5 étoiles

The range of Keto goods, particularly baked goods, is outstanding. I initially choose Keto chefs after looking at the ingredients and comparing them to other brands. The rustic farmhouse rolls, bluebe... Voir plus

À propos de l'entreprise

  1. Boulangerie

Écrit par l'entreprise

hand crafted low carb foods


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

789 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 80 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,5

Tous les avis

(789)

60 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Love this bread !

I have tried a lot of different low carb breads and this is by far the best !
A decent sized slice of bread for my roasted cheese ...... delicious!
If you place your order in the morning, it arrives the very next day.

25 avril 2025
Noté 1 sur 5 étoiles

No customer service

No customer service. I asked for the recipe for their keto bread mix. They said look on internet! Not clear how to mix their product or what quantity to use. They were most unhelpful and said they don’t take returns.
Really? Don’t use this company

26 avril 2025
Avis spontané
Logo de Ketochefs

Réponse de Ketochefs

Thank you for your feedback.

We would like to clarify that we were 100% clear at the time of your inquiry that we do not provide our specific recipes with the flour, as stated in our product description. Instead, we helpfully suggested you watch KetoKing on YouTube, where you can find an easy-to-follow recipe for keto bread using similar ingredients.

Additionally, when you threatened to “just send it back then” because we wouldn’t disclose our proprietary recipe, we politely reminded you that we cannot accept returns on food items. As per our Terms and Conditions, and in line with food safety regulations, we are a food-safe environment and cannot accept any food products that have been outside of our controlled setting.

We always aim to provide clear information and assist customers wherever possible, and we regret that our policies did not meet your expectations in this instance.

Kind regards,
KetoChefs

Noté 5 sur 5 étoiles

Low Carb Pasta

Ordered via Amazon, dispatched by Ketochefs. Arrived on time. Pasta is very good.

31 mars 2025
Noté 1 sur 5 étoiles

First order and two items missing

First order and two items missing. Contacted their customer services - no response.

26 février 2025
Logo de Ketochefs

Réponse de Ketochefs

Good Morning,

Sorry to hear this please reach out to me directly as I can not find any email from yourself and I will see what I can do.

Terry@ketochefs.co.uk

Regards
Terry
Chef Owner

Noté 5 sur 5 étoiles

Excellent products

I like Keto Chef's product. The taste is always good. The items are shipped fast and are fresh, they are frezeer friendly, so one can stock up and retrieve when needed. What's not to like. Thank you for providing this service and products.

27 janvier 2025
Noté 5 sur 5 étoiles

Total Delight

Total delight from start to finish. The site was easy to negotiate and find your way around and order. When I was not sure on one thing I got a really quick answer to my query. The choice of Keto goods is great and that was my main reason for searching. The goods arrived so fast I could not believe it. With using the offers the price was very reasonable. The goods were in good condition and they all tasted great. My go to is going to be the rustic seeded loaf.

3 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

Tasty low carb treats

Since following a low carb/keto lifestyle for over 2 years some things I miss deeply....a cheese & onion roll.
Not any longer, the rustic bread rolls are fresh and low carb.
Now I can enjoy my secret night shift treat without the carb overload.
Delivery is safe, secure and speedy

29 novembre 2024
Noté 4 sur 5 étoiles

Not a fan of subscription model

Food and service is fine - not a fan of the subscription model

28 octobre 2024
Logo de Ketochefs

Réponse de Ketochefs

Subject: Thank You for Your Feedback on Our Subscription Model

Hi Michael,

Thank you for your honest review, and we’re glad to hear you were happy with our food and service!

We understand that the subscription model isn’t everyone’s favorite. We’ve designed our 2-order minimum as a way to make sure we can offer great discounts to customers who enjoy receiving our products regularly. Unfortunately, without this approach, some customers sign up, receive the largest discount available, and then cancel right after their first order. This policy helps us keep our pricing fair and continue delivering high-quality, keto-friendly products .

That said, we’re always open to customer feedback, and we’re constantly looking for ways to improve. If there’s anything we can do to make your experience with KetoChefs better, please don’t hesitate to let us know!

Thank you again for trying KetoChefs, and we hope to serve you again soon.

Best regards,
The KetoChefs Team

Noté 5 sur 5 étoiles

Great low carb options and an expanding range

I've tried a number of "keto breads" and the keto chefs rustic loaves are what I keep coming back to.

The cakes are a special treat with coffee - my favourites being Izzy's Cinnamon Donuts and the blueberry muffins. The new Croissants are also a welcome addition.

I also sampled a few of the new Ciao options this time and these are great. From what I tried this time I'd particularly recommend the flat breads and I also received a sample proto pizza base - this was the best low carb option I've tried and hope they stock it going forward!

25 octobre 2024

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