Key Equity Release Avis 17 878

Lesley Frame was my financial advisor. From the outset she telephone me at the exact time she said she would on my appointment day. She explained the ins and outs of the equity release process in simple terms that I could understand. She made my experience super comfortable and set me at ease, Lesley is extremely knowledgeable in her field of expertise explaining the process of equity release and gave me invaluable guidance throughout the entire process. At times it was a little daunting, but with her help, guidance and support I was very happy with the outcome.

Lesley was very friendly, and highly skilled in her field of work and I would thoroughly recommended her.

We recently rang Key for advice on Equity Release, they put us in touch with Neil Bell. Neil was so friendly, very professional, extremely knowledgeable. Most importantly he listened. He made the process very easy, nothing was too much trouble and he was always there if we needed advice. He went above and beyond. Thank you Neil and to everyone else who helped with our equity release journey.

Austin was extremely helpful, professional, and informative throughout our discussions about equity release options. He took the time to fully understand my situation and gave honest, unbiased advice without any pressure. Although I decided not to proceed, I really appreciated his patience, knowledge, and guidance. Highly recommended.

From the first meeting to conclusion Key Equity Release have provided both excellent service and advice. I was particularly impressed with Joseph Niels who's professionalism shone through the entire process both explaining and advising how and what to include in our estate planning

the professionalism of Tom Walmsly in help in rewriting our will, his explanation of all the pitfalls, and his clear help

Excellent Service Again from Key Equity Release.
Very helpful person Diane Perrin.

Joseph Withers was extremely competent and made sure we were happy with the whole package.My wife has a eye problem which means she has trouble reading but Mr Withers made certain she followed everything.

Tom walmsley was very profesional explaning all of the process and making sure we understood and were kept informed.

Simon Clow could not have been more helpful in the advice he gave us regarding updating our wills, following taking out an equity release to assist one of our children to purchase a home. Everything was explained very clearly and he responded very quickly to any queries we had.

I was looking to release some equity from my home whilst preserving some inheritance for my children .
Lesley Frame was very patient and helpful in guiding me through the options, explaining the risks and benefits, and finding a suitable mortgage plan for me. She broke the sessions up at my request, so that I didn`t become overwhelmed by information in any one session.
She also arranged for me to get advice about estate planning . She was always professional and responded promptly to messages I left between appointments. I was very happy with the service she provided

Our agent, Neil Bell, has been very thorough and professional in arranging our further advance. As usual, he made the whole process easy to understand and was available whenever we had a query. We are very grateful to him.

Tony salter,handle our inquiry, he was very helpful making sure we understood everything. there was no pressure for us to complete.it was stress free,it was a pleasure to talk to him.every thing went smoothly. Would highly recommend Tony salter as your key equity adviser. Thank you Mr and Mrs piddock

Tom Walmsley worked with us to update our wills. He was friendly, helpful and knowledgeable. He explained things clearly, outlining our various options and most importantly he listened to what we were saying. He was also incredibly patient, we never felt rushed to make decisions. Tom gave us time to think things through and made sure we were happy moving forward. Thank you.

Tom Walmsley was our consultant when we used 'Key' for making our will.
He was friendly, very professional, helpful and knowledgeable with all aspects of will making.

Ref: PLUN0001

Joe withers made it happen for me , very nice guy, very helpful and went above and beyond for me, highly recommend him to be your agent with Key Release, to take you through the process , without his help I would have probably lost my home, which has allot of happy memories in it of my wife who passed away 3yrs ago.
Thanks again Joe for all your help.

Mike kane

Joseph Withers was our very helpful, knowledgeable and professional contact at Key Equity Release. He ensured our journey through the whole process was stress free and ran smoothly, keeping us informed at every stage. It was a very positive experience and we would certainly recommend your company to others.

A big thank you to Neil our equity release advisor. He led us through the process from start to finish pointing out the pro’s and con’s as we progressed.Neil made it a stress free experience for us and through his impartial advice I feel he got us the best deal on offer.

I cant speak highly enough of the company.
Andrew Warby dealt with my case from start to finish.
He was professional, gave really good advice, listened, explained everything in detail he couldn't of been better.

Andrea Love has been extremely helpful and has given us plenty of advice.

Sympathetic to our situation as my husband has frontotemporal dementia