With Neil Clarke’s guidance and expertise we were able to overcome bumps in the road to finalise my mortgage. He was constantly available and updated me as and when. An extremely nice and courteous ma... Voir plus
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I can highly recommend Neil Clarke. From our first meeting I felt at ease and in safe hands. He was professional, knowledgeable and understood my reasons for making such a big decision. Neil put m... Voir plus
L'entreprise a répondu
My adviser, Joe Withers, provided an excellent service, making sure I understood the process with no pressure put upon me. Once a decision was made by me Joe followed it through with total professi... Voir plus
L'entreprise a répondu
Tom Walmsley worked with us to update our wills. He was friendly, helpful and knowledgeable. He explained things clearly, outlining our various options and most importantly he listened to what we were... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Key Equity Release helps people make confident, informed decisions about later life finances. We’ve supported over one million customers and are rated Excellent on Trustpilot, with more than 16,000 5-star reviews. We take time to listen, explain your options clearly, and recommend what’s genuinely right for you. And if equity release isn’t right for you, we'll tell you. Because your home — and your peace of mind — mean more.
Key Equity Release
Écrit par l'entreprise
- Equity Release
- Trusted, award-winning equity release specialist
- Highly experienced
- We have over 25 years' experience. We've helped more than a million customers with tailored equity release advice. Once we've taken the time to understand your needs, we’ll have a sound idea of what the right plan is for you.
- We're regulated experts
- Key is regulated and a proud member of the Equity Release Council
Coordonnées de contact
Baines House, PR2 9ZH, Preston, Royaume-Uni
- 0800 531 6027
- customer.relations@krgroup.co.uk
- keyadvice.co.uk
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Saul Andrew was very helpful and…
Saul Andrew was very helpful and explained everything in a detail which we could understand

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Tom Walmsley
Tom Walmsley was brilliant at explaining everything there was no rush .He made sure I understood everything before going ahead with anything.

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Great professional service provided by…
Great professional service provided by Daniel Cook. Responsive to enquiries, clear advice, very helpful. A smooth process from start to finish. Thank you Dan.

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Estate Planning and updating of Wills.
Our Estate Planning and the updating of our Wills has been managed by Tom Walmsley. Tom has been exceptionally helpful in all aspects of his professional guidance. Polite and good humoured he cuts to the chase with an easy style and with language and terms that can be easily understood and absorbed by the lay person, probably entering into this area for the first time. He is both understanding and very patient, leaving no stone unturned to ensure complete understanding of the various issues (and pitfalls) involved. Of particular note was his help and guidance with the updating of wills to cover likely areas of weakness and risk. Thank you Tom, it really has been a pleasure being guided by you.
G & T

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Exceptional professional service
Exceptional professional service, and huge thank you to Joseph Withers who was thorough and supportive all through my Equity Release journey from start to finish. Joseph explained everything including the steps through the process with the pros and cons of Equity release. so I was clear and confident in my decision . Thank you. With no hesitation i highly recommend Key Advice 👌

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Fantastic advice from friendly advisor
I had made provisional enquiries with other bodies relating to equity release.
Lesley Frame made the process easy and i am very happy to have now moved home.
Thankyou x

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Tom Walmsley is knowledgeable and extremely helpful.
Tom Walmsley helped with an adjustment to our wills. He gave us sound advice and was extremely knowledgeable on all matters of estate planning, which has myriad pitfalls. He was patient, kind and very professional. We are very grateful for his help and support, and would highly recommend him to anyone needing to make a will. Thank you Tom.

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Smooth running
The whole experience ran smoothly with only one minor hiccup which was acceptance of living near water. Leena Mistry was our advisor and did a first rate job in a professional manner. Leena explained the process in full of what could be offered and also possible pit falls. Leena kept in contact and up dated us in every step of the process. We would thoroughly recommend Leena and the company as a whole. Great service. Many thanks from both of us.

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Neil Bell
Neil explained clearly each option that was available & suitable for us. We weren't aware that there were different options for equity release but feel that Neil definitely advised us to go forward with the best option for us.

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A big thank you to Joe Withers
A big thank you to Joe Withers, our lifetime mortgage advisor.
He was truly professional, guiding us through the process smoothly and without stress.
He was very friendly and clearly explained the products and was generous with his time in answering questions and putting us at ease. Stephen

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Joe withers was amazing
Joe withers was amazing. He knows his job so well. And is does not give up finding a lender when one turns you down. The whole process was easy and stress free. Thank you

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Very helpful explained all issues…
Very helpful explained all issues completely for me made sure i understood everything. Thank you

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Definitely recommend 5*
The whole process was quick and easy. It was made simple with the great advice and clear explanations given throughout by my advisor Dan Cook. He maintained regular contact with updates and checking I was happy and understanding the process. I would definitely recommend.

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Martin helped me get over my concerns…
Martin helped me get over my concerns over equity release.
I looked into it before Christmas 2024 and got cold feet.
So said I would think it all out.
I finally got back to him a few months ago and today after it all I got my payment through my bank .
Now I can get some things done at home. Have plans for kitchen Reno and living room. Thank you again. Yes I do recommend him he's not pushy at all and that's what I liked about him.

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I would recommend having a will that …yes I would
I would recommend having a will that this company does for you and they go through everything twice and if not they do so understand everything Simon clow was brilliant like to thank Simon from me and my wife

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Will rewriting
Tom Walmsley has helped tread the complex areas of equity release, LPAs and will writing with relative ease. Interaction with me and prompt communication has helped enormously. I have recently entered a shared equity situation with my partner and I needed assurances that she could remain in our property should I pre-decease and vice versa. A property trust was the clear path we needed and his advice was spot on - something our solicitors never mentioned! They have taken over 3 months to have the title amended. Tom has rewritten my will in a couple of weeks after excellent telephone review. I cannot commend this company more.

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Excellent service and communication
My experience over past weeks with Key Equity has been entirely positive and helpful. Austin Durant has been an excellent communicator, keeping in touch regularly and providing a professional, courteous and knowledgable service.

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Happy hour
Tom was my advisor he was excellent and extremely very helpful and answered all my questions. Well done Tom

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Andrew Garby was my agent
Andrew Garby was my agent, he explained everything clearly and in a professional manner.

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Philip Johnson-Brown
Philip Johnson-Brown
I have spoken to Philip on two occasions. The first time he talked me through my Will and highlighted various aspects of Will writing that I had not previously considered. The second time we went through, in great detail, reviewing and amending my Will. Philip was professional, extremely knowledgeable but friendly and very easy to talk issues through with. He is an excellent ambassador for Key Equity Release demonstrating all the qualities required for such a role. Thank you Philip for your wise counsel.

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