Really pleased with the service that Key Tracker gave from start to finish. The whole process was straightforward, well organised, and everything happened when it was supposed to. A special mention... Voir plus

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Keytracker Team are often prepared with a solution to any query we have, as a London based dealership with 2 cabinets, with a busy 420 Key Slots. From Support to After Sales to Maintenance we always h... Voir plus
L'entreprise a répondu
I had a new e fob reader delivered to enable me to set up my own fobs for my Key Cabinets in 3 x depots. I had fantastic support from Rico who talked me through what I needed to do and the whole pro... Voir plus
L'entreprise a répondu
Keytracker are always very supportive. I have had the privilege of utilising key cabinets and any time an issue came around the staff at keytracker have swiftly resolved any issues. I have made multip... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Established in 1996, KeyTracker is a globally recognised leader in providing comprehensive key management systems and asset management systems. We specialise in helping businesses across all sectors take total control of their keys and valuable equipment, ensuring that vital assets are always secure, accounted for, and exactly where they need to be. Whether you are looking for automotive key management systems for a busy car dealership, property management key control for an estate agency, or fleet key management solutions for logistics operations, KeyTracker has a tailored solution to meet your specific needs. We also provide specialised emergency services, key tracking, and facilities management asset tracking to ensure that critical operations run smoothly without the interruption of misplaced or unsecured items. Our extensive product range is designed to solve the common problem of how to track business keys and prevent lost keys at work. We offer a wide variety of key tracking solutions, including traditional mechanical key management setups like our highly effective peg-in-peg-out key board systems. For businesses requiring advanced security and detailed reporting, we provide state-of-the-art electronic key cabinets, including the highly sought-after electronic key cabinet with audit trail capabilities. In addition to key storage, we offer secure smart lockers for valuable equipment and intelligent key lockers that protect everything from two-way radios to expensive tools. All of our hardware can be seamlessly integrated with our powerful cloud-based key tracking software, creating an automated key checkout system that significantly improves key control accountability. This software is ideal for organisations of all sizes, serving as the perfect cloud-based key management software for property managers, fleet operators, and facility directors. At KeyTracker, our mission is to enhance your operational efficiency, security, and accountability through robust physical security and intuitive technology. By implementing our secure asset tracking for business, you completely eliminate the risks of unauthorised access, lost keys, and misplaced assets. With nearly 30 years of industry expertise, an in-house research and development team, and a dedicated support staff, we provide reliable systems that save you time and provide complete peace of mind. Whether you choose to rent, purchase, or lease your secure key storage solution, KeyTracker delivers the industry's fastest delivery times alongside remote or in-person installation and training. Never spend time looking for keys or assets again.
Coordonnées de contact
Unit 3, Station Road, B65 0JY, Rowley Regis, Royaume-Uni
- 01215599000
- sales@keytracker.co.uk
- keytracker.com
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A répondu à 33 % de ses avis négatifs
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Great Customer Service
Really pleased with the service that Key Tracker gave from start to finish. The whole process was straightforward, well organised, and everything happened when it was supposed to.
A special mention to Michael the engineer , who was excellent throughout. He was professional, efficient, friendly, and took the time to explain everything clearly. Nothing was too much trouble, and I felt well informed every step of the way.
Overall, a great experience with excellent customer service. I'd happily recommend them to anyone looking for a reliable and professional service.
Paul
This company keeps spam emailing me
This company keeps spam emailing me - I have zero interest in their products and their emails have no unsubscribe link (which is a legal requirement?).
I never opted in.
Seeing as how they sell security devices its a pretty poor show

Réponse de KeyTracker Ltd
Fantastic Customer Service
Even though we were the account holder, and not the end user, what I can say is the customer service I have received from yourself and everyone else that has managed our account have been fantastic and always come back to us asap”
Good support from Lisa
We've used Keytracker at our development for years and relay on the equipment. We also receive a good back of house service from Lisa Brannon in setting up the contract and agreeing costs. Thank you.

Réponse de KeyTracker Ltd
Good Overall Experience
Keytracker Team are often prepared with a solution to any query we have, as a London based dealership with 2 cabinets, with a busy 420 Key Slots. From Support to After Sales to Maintenance we always have had positive experiences. Chiefly Rico, Michael and Lisa combine to keep our business moving in this area.

Réponse de KeyTracker Ltd
We currently have a 720 FOB key cabinet…
We currently have a 720 FOB key cabinet and a maintenance contract in place, so far we have not had many issues, and when we did, a phone call to their support line talked me through the issue. I have found them to be polite and professional and nothing is to much trouble.
Larry

Réponse de KeyTracker Ltd
I had a new e fob reader delivered
I had a new e fob reader delivered to enable me to set up my own fobs for my Key Cabinets in 3 x depots.
I had fantastic support from Rico who talked me through what I needed to do and the whole process was straightforward and enjoyable.
A mention for Lisa too, who facilitated the ordering and prompt delivery. A fantastic experience all round. Thank you.

Réponse de KeyTracker Ltd
Always friendly and helpful
I have been a customer for Keytracker for many years, always helpful to solve any issues I have. Their machines are always reliable and will only need them for their yearly servicing or buying more consumables! Very much recommended

Réponse de KeyTracker Ltd
With 150 vehicles to manage
With 150 vehicles to manage, security is a top priority for us. The KeyTracker system provides robust security features that help protect our assets. We can easily monitor key usage, set permissions, and generate reports to keep track of all transactions. This level of control has given us peace of mind knowing that our vehicles are secure.I highly recommend the KeyTracker Key Management System to any organization looking to streamline their key management process. The combination of a powerful system and exceptional support from Lisa and the team has made our experience truly remarkable. Thank you, KeyTracker, for helping us manage our fleet more effectively!

Réponse de KeyTracker Ltd
Easy interface and control of system
Easy interface and control of system. Support services are excellent when needed. Already have three key cabinets and soon will be five as well as a locker system.
Wouldn't go anywhere else as this is the best system we have come across.

Réponse de KeyTracker Ltd
I Would wholly recommend these guys
I Would wholly recommend these guys, Leanne was prompt to reply and catered to our requirements expertly, a pleasure to deal with all round, thank you!

Réponse de KeyTracker Ltd
Always quick and efficient
Always quick and efficient. Leanne always goes above and beyond.

Réponse de KeyTracker Ltd
Top‑Class Service from Jason and Leanne at Keytracker
I’ve had an excellent experience with Keytracker from start to finish. The level of service was outstanding , Jason and Leanne were incredibly helpful, friendly, and went out of their way to make the whole process smooth and stress‑free.
Delivery was super fast, and the product arrived exactly as expected. It’s rare to find a company that combines great customer care with such efficiency, and Keytracker absolutely delivered.
An absolute pleasure to do business with , highly recommended!

Réponse de KeyTracker Ltd
Keytracker are always very supportive
Keytracker are always very supportive. I have had the privilege of utilising key cabinets and any time an issue came around the staff at keytracker have swiftly resolved any issues. I have made multiple calls and emails during my career and never had any hassle ordering items is equally as easy very happy with the level of service.
Best item we ever bought, no more looking for keys
Jak, Michael, Lisa, Simone, and Charlotte were absolutely brilliant throughout the entire process, making the entire experience incredibly smooth. Nothing was too much trouble for them, and they handled every aspect of the installation with remarkable efficiency. The installation was not only quick but also exceptionally clean and tidy. I was thoroughly impressed by their meticulous attention to detail and the care they took in ensuring everything was set up perfectly. Additionally, the tutorial on how to use the software was a breeze. They made it incredibly easy to understand, and I feel confident in my ability to navigate the software thanks to their clear and concise instructions
Exceptional Service
Having used the Keytracker system before, I wanted to install a system within the new company I now work for so I contacted your customer service department for some advice. I spoke to Simone Rogers who was so friendly, helpful, listened to what I wanted, went that extra mile by giving me ideas of what could be achieved & provided a quote.
I have now placed an order & looking forward to receiving our key cabinet - Exceptional Customer Service
Key Tracker Solution
We first engaged Key Tracker following a series of challenges with missing keys, and the impact was immediate. From our initial enquiry, the team was friendly, approachable, and demonstrated extensive product knowledge, helping us understand exactly how their systems could be applied to our specific needs.
The products themselves are exceptionally well-made and reliable, effectively resolving our issues with key loss. Furthermore, the ongoing support has been excellent. the process for ordering additional parts is simple and efficient. I highly recommend Key Tracker to any organization looking for a robust, user-friendly key management solution
Excellent service by Simone from start…
Excellent service by Simone from start to finish, phone answered quicky, politely, professionally, answered all of my questions with confidence and assured me she could help, e mail confirmation of order received within minutes and postage of my item tomorrow, great customer service 10/10
customer support is excellent
Products supply and support provided by Keytracker is excellent. Their customer support is excellent,
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