Kika UsaAvis 

488
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 3 sur 5 étoiles

out of stock on recurring order - no prior notifcation - over charge need to be corrected - al fixed now - but after years with your company am a bit surprised still a fan - just dissa... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We love the brand so much. You can tell a premium quality. The grooming kit bag is amazing, it has a lot of pockets inside. And very stylish the coconut balm for his nose and paw has a nice smell and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My last order arrived on time & was in good shape. As always my Pack was excited when I brought the box in & began opening it up. Everything that I ordered & one freebie was in the box, as I expecte... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Alexis loves her different kinds of wet food, Tuna & Bass, Tuna & Salmon, Tuna & Rice. She has no problem eating, when she’s balanced. When she’s unbalanced Alexis has a problem with eating. Alexis ha... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin d'articles pour animaux

À propos de Kika Usa

Écrit par l'entreprise

KIKA USA– Trusted Pet Care, Backed by 40 Years of Expertise
At KIKA USA, we bring nearly 40 years of dog breeding and pet care expertise to every product we create. Founded by renowned breeder and pet care specialist Janita J. Plunge, our mission is to enhance pets’ health and happiness with science-backed nutrition and grooming solutions.
Shop now
Blog
Our story
Loyalty
Our signature brands include:
🐾 Nature’s Protection Superior Care – Premium pet food designed to support health and reduce brown tear stains.
🐾 Tauro Pro Line – Professional grooming products for a healthy coat and skin.
🐾 Misoko – Innovative pet accessories, including washable diapers, pee pads, and toys.
Every product is carefully developed, tested, and trusted by pet professionals. Experience the difference of superior pet care—because your pet deserves the best! 🐶🐱
⭐ Shop with confidence & join our pet-loving community today!

Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

488 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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4,4

Tous les avis

(488)

270 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

I am pleased with customer services for…

I am pleased with customer services for my little Puppy.

9 février 2026
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Réponse de Kika Usa

Thank you for your kind words! We’re so happy to hear you’re pleased with the customer service for your little puppy.

Warmly,
Superiorcare.pet team

Noté 1 sur 5 étoiles

Highly do not recommend

First, I received a sample from the hair growing Line — it was nice, soft, and the coat wasn’t dry. I contacted customer service and asked for a recommendation for a poodle. They suggested the volume shampoo and conditioner, saying I would be happy with it.
Unfortunately, it was horrible. The coat became extremely dry and started breaking due to a lack of moisture. I then switched to Chris Christensen, and it was good. Later, I decided to try Tauro again — same result: very dry coat.
I hate it and regret buying the large bottles.
Please be cautious.

29 novembre 2025
Avis spontané
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Réponse de Kika Usa

We’re truly sorry to hear about your experience and understand how frustrating that must have been, especially after having a positive first impression with the Hair Growth line. Every coat type can respond differently, and moisture balance is especially important for poodles.

Please feel free to contact our customer support team directly - we’ll be happy to replace the products with the ones you previously liked. We want you to feel confident and satisfied with what you’re using, and we’re here to help make that right.

Warmly,
Superiorcare.pet team

Noté 5 sur 5 étoiles

Quick delivery

I received my order in 2 days!! My dogs loved the food

29 janvier 2026
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Réponse de Kika Usa

Thank you for your feedback! We’re so glad your order arrived in just 2 days and that your dogs loved the food.

Warmly,
Superiorcare.pet team

Noté 5 sur 5 étoiles

My pups love this food and it really…

My pups love this food and it really helps with tear staining

6 février 2026
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Réponse de Kika Usa

Thank you for your feedback! We’re so happy to hear your pups love the food and that it’s helping with tear staining.

Warmly,
Superiorcare.pet team

Noté 5 sur 5 étoiles

Quick shipping

Quick shipping, product as pictured and described, excellent packaging. Love the free gifts especially the dog toy American Flag.

6 février 2026
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Réponse de Kika Usa

Thank you for your wonderful feedback! We’re so glad to hear everything arrived quickly and just as described. It’s great to know you loved the free gifts - especially the American Flag dog toy!

Warmly,
Superiorcare.pet team

Noté 5 sur 5 étoiles

I love this bowl

5 février 2026
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Réponse de Kika Usa

Thank you for your feedback! We’re so happy to hear you love the bowl.

Warmly,
Superiorcare.pet team

Noté 1 sur 5 étoiles

Poor quality and poor customer service

I have tried to contact someone for over a week with no response. I am very unhappy with the dryer I purchased.

23 janvier 2026
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Réponse de Kika Usa

We’re truly sorry to hear about your experience and for the frustration caused by the lack of response. We have reached out to you via email and sent return labels for the dryer. You’re absolutely welcome to return the product for a full refund with no issues.

We sincerely apologize for the inconvenience and appreciate the opportunity to make this right for you.

Warmly,
Superiorcare.pet team

Noté 5 sur 5 étoiles

Wonderful customer service

Wonderful customer service, love there products and food both for my Bichon and for about my cats. Love how it brings out the coats.

2 février 2026
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Réponse de Kika Usa

Thank you for your wonderful feedback! We’re so happy to hear you love our products and food for both your Bichon and your cats. It’s great to know you’re seeing beautiful coat results too.

Warmly,
Superiorcare.pet team

Noté 5 sur 5 étoiles

excellent

excellent customer service

30 janvier 2026
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Réponse de Kika Usa

Thank you for your kind words! We’re glad to hear you had an excellent experience with our customer service.

Warmly,
Superiorcare.pet team

Noté 5 sur 5 étoiles

order arrives in a timely manner

order arrives in a timely manner, and ordering is easy

19 janvier 2026
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Réponse de Kika Usa

Thank you for your feedback! We’re glad to hear your orders arrive on time and that the ordering process is easy.

Warmly,
Superiorcare.pet team

Noté 5 sur 5 étoiles

Your company shipped quickly and kept…

Your company shipped quickly and kept me informed. The products are top quality but are very expensive. I especially like the hair dryer that fits around my neck to free up my hands.

29 janvier 2026
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Réponse de Kika Usa

Thank you for your feedback! We’re glad to hear your order shipped quickly, that you were kept informed, and that you’re enjoying the quality of the products. We appreciate your note on pricing and are happy to hear the hands-free hair dryer has been especially useful for you.

Warmly,
Superiorcare.pet team

Noté 5 sur 5 étoiles

Recommended by our Breeder

Wanted to give our red standard poodle puppy the best food!

28 janvier 2026
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Réponse de Kika Usa

Thank you for your feedback! We’re honored you chose us based on your breeder’s recommendation and are happy to be part of giving your red Standard Poodle puppy the best start.

Warmly,
Superiorcare.pet team

Noté 5 sur 5 étoiles

You did great

You did great. Little too much protein, but my 3 loveit

27 janvier 2026
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Réponse de Kika Usa

Thank you for your feedback! We’re glad to hear your three pups love it. We appreciate your note about the protein level and truly value your input.

Warmly,
Superiorcare.pet team

Noté 3 sur 5 étoiles

Availabity issues.

Like the product a lot. But Concerned about the availability of the product I have on auto-ship- often not available at the time of shipping. For that I give it 3 stars, because it doesn’t matter how good the product is if you can’t get it when you need it.

26 janvier 2026
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Réponse de Kika Usa

Thank you for your honest feedback. We’re really glad to hear you like the product, and we’re sorry for the frustration caused by availability issues with your auto-ship. We understand how important reliability is, and we’re actively working to improve stock consistency so orders can be fulfilled as expected. We truly appreciate your patience and your support.

Warmly,
Superiorcare.pet team

Noté 5 sur 5 étoiles

Excellent products and the shipping is…

Excellent products and the shipping is fast. I’ve place three orders now and haven’t been disappointed. My dog loves the treats also.

26 janvier 2026
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Réponse de Kika Usa

Thank you for your wonderful feedback! We’re so happy to hear you’ve had great experiences with your orders and that your dog loves the treats too. We truly appreciate your continued support.

Warmly,
Superiorcare.pet team

Noté 5 sur 5 étoiles

My dog had weight problems

My dog had weight problems. After white fish back to normal weight.

26 janvier 2026
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Réponse de Kika Usa

Thank you for sharing your experience! We’re so glad to hear your dog is back to a healthy weight after switching to the White Fish formula. That’s wonderful news.

Warmly,
Superiorcare.pet team

Noté 5 sur 5 étoiles

Superior Dog Food… Great Service

Superior Care Pet dog food has been great for my French Bulldog, it’s improved the appearance of her coat and is easily digestible. My subscription is always received in a timely manner.

15 janvier 2026
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Réponse de Kika Usa

Thank you for your feedback! We’re so glad to hear the food has been great for your French Bulldog and that you’ve seen improvements in her coat and digestion. It’s also wonderful to know your subscription arrives on time.

Warmly,
Superiorcare.pet team

Noté 5 sur 5 étoiles

Perfect for Millie

Our little 5 lb Maltese loves your food! She has thrived on it. Have always done well. Have NEVER had any digestive issues whatsoever.

12 janvier 2026
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Réponse de Kika Usa

Thank you so much for your wonderful feedback! We’re thrilled to hear your little Maltese is thriving on the food and has had such a great experience with digestion. It means a lot to us to be part of her healthy routine.

Warmly,
Superiorcare.pet team

Noté 5 sur 5 étoiles

Ordering was fairly simple though the…

Ordering was fairly simple though the search seemed to not always show all of the options

16 janvier 2026
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Réponse de Kika Usa

Thank you for your feedback! We’re glad to hear ordering was fairly simple, and we appreciate you pointing out the search issue. We’re continuously working to improve the website experience so all options are easier to find.

Warmly,
Superiorcare.pet team

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