King Rent Avis 203

TrustScore 5 sur 5

4,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

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Noté 5 sur 5 étoiles

А мне не понравилось. На сайте указана цена на феррари - €590, отправил запрос и получил письмо с предложением на эту модель по цене €1497. Написал в ответ, что хотел бы другую модель. Тишина. Но,... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I’ve rented a Ferrari 488 Spider on three separate occations from Kingrent in Milan, Nice and route Rome-Nice. All the experiences have been great. The cars were new and in good shape (all un... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I rented the 2017 Ferrari 488 Spyder. The car was a BEAST and exhilarating to drive. I highly recommend King Rent. Excellent customer service. The reservation was prompt. Matteo delivered the car on t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I would like to highlight the excellent service of King Rent. Our manager, Katrina, patiently answered all our questions and dispelled any doubts. She ensured us that the company is completely reliabl... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Agence de location de voitures

Écrit par l'entreprise

We offer the largest selection of luxury car rentals all over Europe. We are committed in giving the best car rental experience by giving an exclusive touch to any business or leisure trip. The newest car model from the best luxury brands such as Audi, Bentley, BMW, Ferrari, Lamborghini, Maserati, Mercedes, Porsche, Range Rover, Rolls-Royce, and many more available for you at King Rent!


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

203 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Noté 5 sur 5 étoiles

Thank you kingrent team we was very …

Thank you kingrent team we was very happy with you service
For sure we will meet again soon I'll recommend your company to all my friends
Best regards
Mansoor

26 septembre 2017
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Réponse de King Rent

Dear Mr. Mansoor,

we are highly honoured for your nice words.

We are looking forward to see you again!

Best Regards

King Rent Team

Noté 5 sur 5 étoiles

Great service

Easy, flexible, prompt, well priced and exactly as advertised.

17 septembre 2017
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Réponse de King Rent

Dear Mr. Stedham,

thank you for your nice words. Your feedback is much appreciated from all our staff.

Best Regards

King Rent Team

Noté 5 sur 5 étoiles

Best time og my life;)

16 septembre 2017
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Réponse de King Rent

Thank you for sharing this :)

We are hear to help you make the next one even more memorable! ;)

Take care,

King Rent Team

Noté 5 sur 5 étoiles

Great experience

Great experience, very polite treatment. Highly recommended!

6 septembre 2017
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Dear Mr. Viskjo,

thank you very much for your review!

All the best!

King Rent Team

Noté 5 sur 5 étoiles

Impecable Service and car conditions

Impecable Service and car conditions

Our service representative did a great job following up on every step of the reservation, car delivery and pickup.

10 août 2017
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Dear Mr. Ibarra,

thank you so much for sharing your experience!

We couldn't be more happy for your nice words... thank you!

King Rent Team

Noté 5 sur 5 étoiles

Very good service

Very good service. The whole experience was smoothly.

24 juillet 2017
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Réponse de King Rent

Dear Mr. Trouchaud,

thank you very much for sharing this review!

All the best

King Rent Team

Noté 4 sur 5 étoiles

Not perfect but still a very good experience

Good range of cars available and good prices. They seemed to lose a little interest as I asked for more info to help choose the right car so they perhaps need to realise that not all customers do this regularly; for some (like myself) this is a rare significant treat and it might take time to make a decision so a little patience may be required.

Ultimately we agreed on an Aston Martin DB9 Volante for a price we were happy with.

Unfortunately we were notified a day before delivery that the Aston was not available due to mechanical problems. This was a massive disappointment since we chose the Aston very specifically for the trip we had planned. However, Kingrent went to great lengths to provide an alternative vehicle (a newer Porsche 911 Carrera S Cabrio) at a very good price and I appreciate their considerable efforts to make the arrangements and have us underway with no delays to our schedule. The Porsche was a little dirty on delivery and had a few more scuffs and marks on the bodywork than I expected but overall was in good condition. It lacked the sense of occasion that made the Aston so appealing but otherwise served us very well. Delivery and collection arrangements were excellent, good people to deal with at each end of the trip. Security deposit was released promptly.

Overall, a flaw or two in the process but a trustworthy company to deal with - important when you're making an expensive booking from the other side of the world. I would certainly use them again - thanks to the Kingrent team.

23 juillet 2017
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Réponse de King Rent

Dear Mr. McClelland,

thank you very much for sharing your experience!
Unfortunately during the summer season our fleet is quite fully booked, which means that "last minute" issues are causing us some "troubles" as we cannot easily replace a broken car. What is important to us, is to be always transparent with our clients and find the best solution to solve the matters.

We hope to see you again in order to prove that we are worth that missing star ;)

All the best,

King Rent Team

Noté 4 sur 5 étoiles

Good car

Good car, delivery was on time at munich airport, great car and support

13 juillet 2017
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Réponse de King Rent

Thank you for your review!

Best Regards

King Rent Team

Noté 5 sur 5 étoiles

Bucket list ticking!

Katrina Kanto and Vanessa were fantastic from booking through to returning the car. A best mate and I hired a Lamborghini Hurucan Spyder for 4 days and it was spectacular. The drop off and collection experience was 1st class and unbelievably professional. I would recommend King Rent, and so happy to have ticked off the Stelvio Pass in a Lamborghini off our bucket list. Now, King Rent will be the first choice for the next tick!

10 juillet 2017
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Réponse de King Rent

Dear Chris,

it really means a lot for our staff. Thank you so much for your outstanding words.

All the best to you,

King Rent Team

Noté 5 sur 5 étoiles

Kingrent is trustworthy and reliable

Kingrent is trustworthy and reliable. I have used them 3 times and will use them again.

6 juillet 2017
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Réponse de King Rent

Dear Mr. Markham,

your review is highly appreciated!

We are pleased to see you back each time!

All the best,

King Rent Team

Noté 5 sur 5 étoiles

Great cars, great service.

Thanks for your honest service. I will recommend you to my friends. See you again.

23 juin 2017
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Réponse de King Rent

Thanks a lot!

King Rent Team

Noté 5 sur 5 étoiles

Thank to Your company and very hi …

Thank to Your company and very hi quality of services, I will come to you with pleaser again,
And I recommend to my friends to use services!
Maya Budkova

22 juin 2017
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Réponse de King Rent

Thank you very much!

King Rent Team

Noté 2 sur 5 étoiles

Dissatisfaction

The worst renal experience I have ever had, counting both luxury and regular rentals together. My attempt was to rent a Mercedes-Benz for my European trip this Summer.
As the company likes to respond with precise timeline here, I'm doing it myself:
* Feb 15: I get a response to my initial inquiry from Ms. Katrina Kanto. The selection doesn't completely match the inquiry, yet it is good enough for me to go further. I respond with preferred classes and an inadequate mileage limit (150 km/day). For anyone who have ever visited German autobahn, it is obvious that 150km is around 40 minutes of driving per day. I doubt anyone will pay 200 bucks for 40 minutes of E-class driving.
* Feb 16: There are some E-Mail issues stated by Ms. Kanto in a response. I make a phone call to clarify things. I express my dissatisfaction with mileage as well as I ask her to provide me with more details about these cars (year of manufacturing is stated explicitly). Ms. Kanto confirms the details will be provided.
* March 1 (!): Still no response. I send a follow-up with travel dates explicitly stated.
* March 1: Ms. Kanto confirms I can get 3000 km if I book right now. No car details, no year of manufacturing. So, they have been waiting 13 days to solve this, and after that I must accepted everything with hurry and no details. Pity. I confirm the price and an updated mileage limit are satisfactory if cars will match the price. No one wants to rent a 2012 E-class for 200 euro a day.
* March 1: Ms. Kanto apologises for her "manner" and still ignores my car details request. She also calls it "rental in summer", yet my travel dates provided earlier were in spring. I remind her about promises she made during our phone call. I also ask to explain me their booking process.

It was the last E-Mail in our conversation with King Rent. Later I should rent a new 2017 S-class for the price of KingRent's C-class from one of major European rental companies. Their representative was attentive and precise, you know, unlike... Too bad King Rent didn't match their public profile: I had good plans for their GranTourismo for my Italy trip.

27 mai 2017
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Réponse de King Rent

Dear Roman,

thank you for sharing your thoughts with us, so that we can keep improving our services.
We accept every sort of complaints but there are few things that are not stated correctly in your report.
First of all, we would like to point out that YOU HAVE NEVER RENTED ANY CAR FROM US, thus it is not very correct to write that you had "the worst rental experience you have ever had", as this statement can be misleading for anyone who reads.
Secondly, the allowed mileage is CUMULATIVE and not limited to a single day.

Said that, we apologize where there has been a delay in communication, but Ms. Kanto has answered all your questions either by email or over the phone.

Once again, thank you for your review and we wish you all the best for your future rental experiences!

King Rent Team

Noté 5 sur 5 étoiles

Nice selection of cars

Nice selection of cars,
Helpful agents
Quick response from email, especially when you need quick answer
Pick up and drop off whenever and wherever you want it

25 avril 2017
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Réponse de King Rent

Appreciate your kind feedback!

Best Regards

King Rent Team

Noté 5 sur 5 étoiles

Best 3 days in our life

I have surprised my fiancee with 3 day drive of Ferrari California in Switzerland and Italy for his birthday. King Rent organized everything so perfect!
Best service ever. I really recommend this company if you look for outstanding service and support.

24 avril 2017
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Réponse de King Rent

Thank you Ralitsa for your review!

Best Regards

King Rent Team

Noté 5 sur 5 étoiles

A great experience!

Booked an Aston Martin for my husband's 30th. The team were very helpful in discussing my car options as the original car I wanted was not available. I asked lots of questions and they replied speedily.. A brilliant experience from start to finish. I would not hesitate to book again.

The car was delivered on time and perfectly clean. We were shown how to use it etc. Pickup was also perfectly on time. Thank you so much for making my husband's birthday so memorable.

11 avril 2017
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Réponse de King Rent

Dear Ms. Kemm,

thank you so much for sharing your experience!
It was a pleasure helping you out on making your husband's birthday a memorable one!
All the best to you both,

King Rent Team

Noté 5 sur 5 étoiles

Good service

Good service, nice guys

31 mars 2017
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Réponse de King Rent

Dear Mr. Kiknadze,

glad to hear that! Thank you so much for sharing your review!

King Rent Team

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