King Rent Avis 203

TrustScore 5 sur 5

4,9

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Noté 5 sur 5 étoiles

А мне не понравилось. На сайте указана цена на феррари - €590, отправил запрос и получил письмо с предложением на эту модель по цене €1497. Написал в ответ, что хотел бы другую модель. Тишина. Но,... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I’ve rented a Ferrari 488 Spider on three separate occations from Kingrent in Milan, Nice and route Rome-Nice. All the experiences have been great. The cars were new and in good shape (all un... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I rented the 2017 Ferrari 488 Spyder. The car was a BEAST and exhilarating to drive. I highly recommend King Rent. Excellent customer service. The reservation was prompt. Matteo delivered the car on t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I would like to highlight the excellent service of King Rent. Our manager, Katrina, patiently answered all our questions and dispelled any doubts. She ensured us that the company is completely reliabl... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Agence de location de voitures

Écrit par l'entreprise

We offer the largest selection of luxury car rentals all over Europe. We are committed in giving the best car rental experience by giving an exclusive touch to any business or leisure trip. The newest car model from the best luxury brands such as Audi, Bentley, BMW, Ferrari, Lamborghini, Maserati, Mercedes, Porsche, Range Rover, Rolls-Royce, and many more available for you at King Rent!


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

203 avis

5 étoiles
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Noté 5 sur 5 étoiles

5 star car rental service

I used King Rent to rental a range rover for my 8 days trip in Italy this September. I ckecked with 5 different companies but King Rent offered me the best price. . They met me in Malpensa airport and I dropped the car in Florence. The car was new and in excellent condition. I would defenetly recommend them!

13 septembre 2016
Avis spontané
Noté 5 sur 5 étoiles

Ferrari California Turbo

Having a Ferrari during Monza GP was just an amazing experience, the car was top class and the King Rent service even better. Will highly recommend to everyone. Will use King Rent again for sure.

7 septembre 2016
Avis spontané
Noté 5 sur 5 étoiles

Great service overall

Thank you Katrina and team for the great level of service. Highly recommended! Will use their services again in the future!

7 septembre 2016
Avis spontané
Noté 5 sur 5 étoiles

Extremely pleasant experience.

The service was great, staff were great to communicate with. Fast reply to emails and phone calls. Prices were definitely cheaper than other companies.

2 septembre 2016
Avis spontané
Noté 1 sur 5 étoiles

Horrible rental experience!

Wish i could give no stars, but it's not possible. Horrible experience with the company, a $25,000 week's Ferrari rental, i got a car with 60,000 KM (which they failed to disclose before rental) on a FERRARI! the car was dirty with coffee spill and garbage, the gears were not shifting half the time, and i was in a Gumball3000 Rally. Will NEVER rent from them again, and neither will all of my friends. Horrible experience with customer service, when Gianni expected to fix mechanical problems with the gear box by having a battery reset done. Absolutely not recommended. Failed to cure the problem. Failed to offer or provide credit for poor service. Had me pay for the battery reset 500 Euro cash, and promised to reimburse, which they also failed.

30 août 2016
Avis spontané
Logo de King Rent

Réponse de King Rent

Dear Mr. Fiskin, we are really sorry that your rental experience was not satisfying, but your statement does not match with the truth.

First of all the car rental amount was 18'000€ (approx. 20'000$) which included 5'400 km, delivery to Dublin (Ireland) and collection in Budapest (Hungary).
Regarding the car: you have been told that the car was from 2012, if you would have asked how many kms are on the clock you would have had that information. In any case 1 week before the rental we communicated to you that the car had 60'000km when you needed this information for the Gumball3000 registration. So again, it's not true that you did not know.
We would like to point out that we offered about 10 cars to you and the Ferrari 458 Spider that you have choosen was the oldest from the list (you can verify this in our first email with quote).
Our cars are serviced and checked-up constantly in fact a week before the rental the car was serviced in Monte-Carlo and we mounted new tyres (we sent you the invoice from workshop).

The car was delivered clean to the wrapping company in Dublin that prepared the car for the Gumball, so about the coffee spill and garbage you should complain with them.

During the rental the car started to have issues with the gearbox. We initially tried to fix the issue and then offered a substitute car, which was refused from you.
When we collected the car we have aknowledged that you misused the car: the tyres were finished, brake discs completely worn, and there were also some damages on the body. When we brought the car to Ferrari they asked if the car has been drifting because they couldn't believe that it was in those conditions (it was same workshop that serviced the car a week before the rental).

We have provided you the quote for the repairation from Ferrari which is over 10'000€ only for body damage, tyres changes and discs replacements. The gearbox issue would have cost another 3'000€ if fixable, or even a new gearbox if they couldn't fix the issue.
As you were not admitting any misuse of the car we had two choices: either claim the full damages or try to settle the matter without quarrels. We opt for the second one, and we only charged you 5'000€ for all the damages caused (so the 500€ are included in this huge discount as you can imagine).

For your information I would like to let you know that we had to sell the Ferrari 458 Spider after your rental because the workshop needed 1 month to fix the issue, and we couldn't wait that long and lose all the business.

Lastly when you mention "Will NEVER rent from them again, and neither will all of my friends." you should say that your friend (Mrs. T.B. and Mr. A.A.) have rented another Ferrari and were really happy about the car and the Whole experience (they have stated this on email with pictures taken during the rental).

To conclude we would like to say that we were really disappointed in receiving a review like this, with false statements, but I guess this is the icing on the cake after reducing our car to a scrap.

Noté 5 sur 5 étoiles

Rental Experience

We are a repeat customer and King is very easy to rent from. Nice cars in great condition. They have been reliable and convenient to drop off and pick up.

10 août 2016
Avis spontané
Noté 5 sur 5 étoiles

A very good and flexible car rental service

I have only good words for King Rent service. Katrina has made everything to adapt to my needs, which is a key factor when you are in a luxury service business. I would recommend King Rent to anyone who is looking for an outstanding service.

10 août 2016
Avis spontané
Noté 5 sur 5 étoiles

Great service overall

I have been renting luxury cars from various companies. I think I'll stick to Kingrent from now on. Very helpful and attentive thru out the reservation process, great delivery - car, driver, briefing -
Good pickup but can be improved further.

10 août 2016
Avis spontané
Noté 5 sur 5 étoiles

Outstanding

The efficiency in dropping the cars off and picking them up anywhere was outstanding. They were in great condition and nothing was a problem. I will diffidently be using them again in the future.

2 août 2016
Avis spontané
Noté 5 sur 5 étoiles

Great Experience

I had a pleasent experience with king rent, when renting a California T from Venice to Malaga. The car was delivered in time and conditions and was also picked-up as agreed. King rent's team was very professional and supportive. My only sugestion is that it will be better if the whole process was managed by only one person, who we can directly access by e-mail or phone, instead of a general e-mail/phone.

18 juillet 2016
Avis spontané
Noté 5 sur 5 étoiles

Top class cars with brilliant client service, highly recommended

Hiring high performance cars can often be hard work, I have to a say that my experience of King Rent could not be better, from the outset nothing was a problem, I was provided an exceptional level of client service from start to finish & it was comforting to experience.

I personally will be using King Rent again & I would strongly recommend them to anyone.

1 juillet 2016
Avis spontané
Noté 5 sur 5 étoiles

никаких неожиданностей

Нам все понравилось. Четкий, ответственный и любезный персонал. Отчет по каждой снятой с карты суммы. Все ясно и прозрачно.
Получили в прокат оговоренное ранее авто с доставкой.

22 juin 2016
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

I dealt with Matthew from King Rent and everything went smooth. Car on time, collection on time and the car was great and in excellent condition.

20 juin 2016
Avis spontané

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