Kingsbridge Hearing Care Avis 

Good value with excellent service plan.Solved my hearing problem after having tried other hearing aid suppliers.

I have been suffering from gradual hearing loss and aggravating tinnitus for over the past few years. Despite seeing several hearing specialists, I was unable to get any long term relief or solution to my hearing problems. My wife suggested I contact Kingsbridge and I was then referred to the Kingsbridge Hearing Centre. After conducting several tests and checks the Centre staff proposed a hearing aid solution. These modern and discreet hearing aids have brought me significant relief and an enhanced quality of life as my hearing has considerably improved and the tinnitus well masked. The after care support and customer service is excellent. I would thoroughly recommend anyone suffering from hearing or tinnitus issues to contact Kingsbridge Hearing Centre.

Hi, I felt I had some hearing loss for the past 15 years but every time I had an NHS test they said I don’t need help ! Finally last September I booked in with Stephen Hunter at Kingsbridge, my hearing was tested and finally someone believed me ! I did have a problem and better still with two tiny hearing aids I would have normal hearing!! I went outside to get my car to drive home and was shocked by all of the wonderful sounds I was hearing (mainly the sound of the cars on the wet road). What I difference. I wore the temporary aids for 4 weeks until my personalised aids where made by this time I had got used to the aids and was delighted with my new ones because they connect via Bluetooth with my phone. My world had changed forever. Thank you Stephen.

Had been fighting with myself about getting new hearing aids as I had stopped wearing them at a young age. Stephen at kingsbridge hearing centre went through the benefits of the new version of hearing aids with no obligation to purchase or pressure. I got the hearing aids and found for the first few weeks it was hard to adjust so much so I thought they weren’t for me but on advice from Stephen I stuck with them and after 3 -4 weeks now I have adopted fully and would not be without them. Working in a noisy industrial environment I have noticed a vast improvement when it comes to hearing my colleagues speaking. There is too many other benefits to list for me so I’d just like to say thanks to Stephen and the team
At kingsbridge.

I am pleased to recommend Kingsbridge Hearing Care following my recent visits to Stephen. His professionalism and enthusiasm was distinctly evident on my first and subsequent consultations. Stephen recommended Phonak Paradise aids and they have been a revelation. The Bluetooth connectivity with my cellphone, laptop and television has provided me with a quality beyond expectation. Following a period of settling in Stephen made full use of his impressive technology to fine tune the system to my further benefit. From the initial assessment,prescribing,fitting and adjusting the system I would thoroughly endorse this service to anyone concerned about hearing loss.

I suffer from a serious ear condition and am under the care of an NHS ENT Consultant following an emergency ear operation a number of years ago. During this operation the surgeon built a pocket in my ear canal to collect the regrowth.

Twice a year, I attend hospital to have ear suction performed on my post-operative ear condition. If this suction is not performed, debris builds up in the pocket, resulting in acute pain and it can lead to serious complications.

When COVID-19 struck in March 2020, I was due to attend the suction clinic. Due to the pandemic, ENT had to cancel my appointment.

I was in tremendous pain and did not know what to do. I turned to the private sector and contacted Kingsbridge Hearing Care.

My call was returned very promptly by Stephen Hunter, Lead Rehab Audiologist.
Stephen was very knowledgeable about my condition and agreed to see me within 24 hours.

I found Stephen to be the consummate professional, knowledgeable, empathetic and extremely skilled.

This is October and I still have not been reviewed by my consultant due to COVID-19.

I found myself in the same position again last week. I rang Kingsbridge Hearing Care and was seen within 24 hours again by Stephen. Still the same empathetic professional.

I cannot rate Kingsbridge highly enough. Even when the world returns to normality I will remain a patient of Mr Stephen Hunter. I am so grateful to Kingsbridge Hearing Care’s past and on going care.

Deborah McParland

Thank you for a professional and friendly experience from enquiry stage right through to payment stage. The audiologist explained each step of the micro-suction process, and carried out the process gently and carefully. I would highly recommend Kingsbridge Hearing Care for ear wax removal.

Hi
My father has been a customer at Kingsbridge Hearing Care for several years and I would highly recommend them.
The care and attention that my father has been given by Stephen Hunter and the team have been exceptional. In addition, state of the art equipment, coupled with superior products make a visit here a must.
My father has been fitted with new hearing aids approx a year ago and they have given him a super quality of life. On having the hearing aids fitted and on comparing them with his previous hearing aids he said that the difference was like 'night and day'.
The aftercare and servicing have been excellent.
Thank you.
James Smith

Fantastic service. Stephen made me feel extremely comfortable and explained all the steps in the process which made me feel very much at ease. He is so thorough and I can't believe the difference the micro suction has made to my hearing. I can't recommend the service highly enough.

We would like to sincerely thank, Stephen, lead audiologist at Kingsbridge Private Hospital for the sensitivity and understanding shown to our teenage son. Our son is so happy with his “hidden” hearing aids and we, as parents are assured and confident that Owen’s hearing requirements are being met to the best level possible.

Always professional and courteous service. I have been attending regularly for several years, and it really helps manage my tinnitus. Stephen is extremely knowledgeable about tinnitus and is always ready to offer helpful advice. The treatment is calm and relaxed.

My hearing loss is a complex one. By meeting Stephen at his clinic a true gentleman and very professional. For him to help me it was a challenging process. We worked along together as it does take time to adjust from years of analogue to digital. Each person is an individual. In the end I achieved what I wanted and definitely would recommend Kingsbridge Hearing Care.

I took my mum to see Stephen Hunter at Kingsbridge Hearing Care after we had noticed what seemed to be a deterioration in her hearing aid performance.
He took her through a series of steps to investigate, from gently cleaning the ear to testing her hearing, updating the software and settings on her hearing aid, including changing the domes to better fit her ear canal. At each point he explained clearly what he was doing and why, which put mum at ease and enabled her to give him the required information to get the best possible solution.
Mum is delighted with the result and can hear much more clearly than before, even softer sounds which she had difficulty with before - really a fantastic service.
I would highly recommend paying Stephen a visit if you or an older relative are struggling with any degree of hearing loss which may be fixable. Very professional and friendly service.

My 89 year old mum swapped from what we thought was best in class hearing tech to Phonak last year
It has been truly life changing especially when coupled with the Roger device
Her personality has been restored as she can keep up with conversations again and more easily join in . Going into noisy environments is now not a problem so she is interested again in socialising
Stephen the lead audiologist is so kind and respectful of her and determined to continually make things better for her - he’s a gem !
Don’t give up if you think your hearing can’t be improved - these guys can work miracles

i got hearing aids from Stephen about 1 year age and was very impressed by his service and followup. Sound quality is excellent. He always goes out of the way to fit me in for review if necessary.

Have to say I have found my experience with Kingsbridge Hearing Centre to be first class. I have been dealing with Steven for the past year ,and from start to finish he has spent a considerable amount of time with me In order to get the best possible hearing result . Between appointments I have telephoned and emailed with queries , which were always dealt with efficiently and followed through to conclusion.The hearing aid I have been given has been a great success for me
I have no hesitation in recommending Kingsbridge hearing for service and satisfaction
Kind regards John

I have always had absolutely first class attention and treatment by Stephen Hunter and team at Kingsbridge hearing care. If hearing problems arise, he arranges for immediate review, and will always go the extra mile. He is totally interested and focused and patient, and always willing to give adequate time to sort any problem. He is an excellent communicator with a very pleasing personality, giving very clear explanations and instructions. He is obviously extremely enthusiastic about his speciality, always up to date with new developments, and has modern technology at his fingertips. I would have no hesitation whatsoever in highly recommending him to my friends and colleagues.

I attended Stephen Hunter in March 2020 for my first assessment regarding my hearing loss. I was impressed by the emphasis he placed on first addressing the psychology around such a loss. It gave me greater confidence to know that he understood the change in my self perception. Added to this, his considerable technical knowledge about hearing aids ensured that a complete bespoke solution was found for my particular hearing loss. I am very happy with the outcome and feel more confident when listening to others. His aftercare has also been impressive, solving initial teething issues with an approach that offered customised support and ongoing availability.
I would heartily recommend Stephen at Kingsbridge Hearing Care, with confidence that such personalised attention given to me at a time when I needed it was invaluable.

I was worried when I lost my hearing after an upper respiratory infection. I got an appointment quickly with Stephen at Kingsbridge. He was very professional and reassuring. He provided me with a device to help relieve symptoms and referred me on to relevant specialty. Would recommend if you have hearing concerns.

I would like to thank Stephen Hunter for his expertise and professionalism in caring for my elderly mother.
He was excellent in explaining every step of hearing assessment and the updating of the hearing aids