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Lisez les avis des autres

Noté 1 sur 5 étoiles

Please avoid at all costs if you are wanting to seek employment here! Favouritism, no moral conduct, bullying and patronising behaviour, toxic work culture involving those that work hard ar... Voir plus

Noté 5 sur 5 étoiles

I am severely allergic to eggs, nuts and dairy and often react to food that claims to be “free from”. However I’ve never reacted to Kirsty’s food, not even slightly, and have been eating it for years.... Voir plus

Noté 1 sur 5 étoiles

Just had the vegetable lasagne, and whilst I hate wasting food it was so bad I almost put it in the bin. It feels like no effort at all had been made to make a decent product, but the price is high. S... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I bought this, frankly expecting to be disappointed, as 'special' foods often do fall far short of fabulous... However, I absolutely devoured their Gluten-free & Dairy-free beef lasagne: all I can say... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fabricant de produits alimentaires

Écrit par l'entreprise

Simple, healthy gluten & dairy-free ready meals, thoughfully created by Kirsty Henshaw. Since 2009, we’ve been devoted to creating free-from food that is delicious, nutritious and safe. It began when Kirsty's son's severe food allergies made it difficult to find healthy and safe meal options. Today, we’re proud to offer allergy-friendly meals that everyone can enjoy, without compromising on taste or quality. Every meal is carefully created in small batches, at our very own, purpose-built factory in Harrogate. We’re incredibly passionate about what we do, from creating nutritious meals to reducing our environmental impact and supporting local communities.


Coordonnées de contact

3,3

Moyen

TrustScore 3.5 sur 5

128 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 9 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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3,3

Tous les avis

(128)

32 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Just had the vegetable lasagne

Just had the vegetable lasagne, and whilst I hate wasting food it was so bad I almost put it in the bin. It feels like no effort at all had been made to make a decent product, but the price is high. So disappointed I would never buy again.

22 juillet 2026
Avis spontané
Logo de Kirsty's

Réponse de Kirsty's

We are sorry to hear that you didn't enjoy our Vegetable Lasagne.

We retain shelf life samples from each and every batch produced, which we subsequently then taste panel on a weekly basis with our product development, head chef and wider teams to ensure meals produced meet our quality and taste expectations.

Your feedback is really important and therefore we would like to ensure we can improve where needed and possible.

Please can you get in touch with us through our contact page (https://kirstys.co.uk/contact/), so that we can help you with this issue.

Thanks,
Kirsty's

Noté 1 sur 5 étoiles

Please avoid at all costs if you are…

Please avoid at all costs if you are wanting to seek employment here!

Favouritism, no moral conduct, bullying and patronising behaviour, toxic work culture involving those that work hard are worked to the bone whilst supervisors and certain staff members roam around pretending to do paperwork for 12 hours. If your face fits. Very clicky. A lot of gossiping and pitching one against another. The list goes on.

High staff turnover. Very unorganised. No safety measures in place. You have to be super ridiculously fast otherwise you get disciplinary. Horrible facilities that show no care for staff members. Lack of PPE.

TEAM LEADERS SERVING JAIL SENTENCES WHILST WORKING HERE. That tells you everything you need to know.

Avoid. Avoid. Avoid.
Pros

3 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Allergy Safe

I am severely allergic to eggs, nuts and dairy and often react to food that claims to be “free from”. However I’ve never reacted to Kirsty’s food, not even slightly, and have been eating it for years. I’m sad that the pizzas are no longer available but I LOVE that the lemon cheesecakes have appeared! 😊

1 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

I’m so glad I found Kirsty’s...

I’m so glad I discovered Kirsty’s. I had been struggling to find ready meals in the supermarket as a vegan and when I saw the Kirsty's range I was over the moon at the vegan options! The vegan mac & cheeze is honestly such a comfort food and it’s rare to find a vegan version that actually feels satisfying, creamy and properly comforting. I’ve also tried the lasagne and cottage pie, and they’ve made such a difference to me because they’re quick, easy and still feel like a proper dinner.

As someone who can’t always manage cooking from scratch, having vegan ready meals that taste good and work well in the microwave is genuinely a game changer.
I highly recommend!

28 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

I came across Kirsty’s by chance a few…

I came across Kirsty’s by chance a few years ago and have been buying the products ever since I find them very enjoyable especially as I have many intolerances to many ingredients so these ready meals are a god send, I but the cottage pie with sweet potato mash, lasagna which is delicious and u did have the pepperoni pizza can’t find that anymore but it was for I’ve just come across there collaboration with my protein which is good as I’m on calorie count diet with the need for high protein so these tick the boxes. Thank you Kirsty’s for making such good ready meals 😀

12 mai 2026
Avis spontané
Noté 3 sur 5 étoiles

I was very happy with the meals…

I was very happy with the meals supplied in Tesco and Morrisons but unfortunately the main meals have disappeared from the shelves in my region in perth scotland 😢.

30 avril 2026
Avis spontané
Logo de Kirsty's

Réponse de Kirsty's

Hi there,

We are so glad that you enjoy our meals and that you can rely on them with your dietary requirements!

We are sorry to hear that our products have stopped being stocked in your local store, we are working hard to make sure our meals are stocked in as many stores as we can. But if you would like to help out, please leave a review or get in touch with Tesco/Morrisons customer care team and let them know that you want to see our products in your store again. Its the best way you can ensure they stay stocked in your area.

Thanks very much,
Kirsty's

Noté 1 sur 5 étoiles

I bought a kirsty`s meal

I bought a kirsty`s meal, katsu curry, from my local tesco. It was tasteless, very bland. I got in touch with them about it and eventually was sent a voucher for a free meal. , neither my local tesco (from where I bought original meal) or my local Asda could acept the voucher. I got back in touch with Kirsty`s who told me they had resolved the problem with Tesco. I wish, Tesco still couldn`taccept the voucher. Tried explaining again to Kirsty`s but no replies from them since. The voucher has now expired.

15 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

Not very nice

Not very nice. Customer services from Sainsbury's just as bad. Why does it say NOT for EU In use by date. I presume this is not a good sign for a product .

28 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Delicious Gluten and Dairy Free Options

I really like their MyProtein Ready meals as someone who is coeliac and dairy free for medical reasons they have a good range and are super helpful if you have any questions. Their customer service when things go a bit wonky with production was fantastic, I’m a very happy customer.

17 février 2026
Avis spontané
Noté 5 sur 5 étoiles

The meal was very good in terms of…

The meal was very good in terms of taste and texture, the seasoning was just right and the instructions easy to follow. I would definitely recommend it to my friends and family…

8 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Life changing products

Kirsty’s meal range is wide and is produced to help people with food allergies. Where as I don’t have an allergy I have a metabolic condition which means I’m on a protein restricted diet (phenylketonuria / pku) I’ve turned to the Kirsty’s range as their lasagne and cottage pie (all I’ve had so far) are not just fantastic, and flavoursome but are low enough in protein so I’m able to finally have a proper shop bought ready meal! I finally feel normal! And it’s thanks to Kirsty’s products. For myself it’s been a life changer and have made the Kirsty’s range the go to brand for a low protein treat :)

5 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

I only wish I had read the reviews

I only wish I had read the reviews, Gluten free lasagne. As the other reviews said it was sloppy, I agree more like a soup. selling point in my local supermarket stated "New larger portion". Great it just took me slightly longer to scrape in the bin

5 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

tasty meals

I love the variety of meals available, they are tasty, filling and full of flavour. I am always on the lookout now to see what else is available when I'm out shopping.

16 décembre 2025
Avis spontané
Noté 2 sur 5 étoiles

I am beyond disappointed with Kirsty’s

I am beyond disappointed with Kirsty’s. I’ve been a loyal customer for their Macaroni Cheese, but they have recently changed the recipe and, in doing so, have completely destroyed the flavour. What used to be a reliable, tasty meal is now bland and unappealing.
What’s most frustrating is that the company seems fully aware of the widespread dissatisfaction. Given their already average ratings, you would think they would listen to their community and revert to the original formula. Instead, they have stubbornly refused to amend it. It’s a real shame to see a brand choose to protect a poor decision rather than prioritise customer satisfaction. I won’t be buying again until the old recipe returns.
Would you like me to adjust the tone to be more firm, or perhaps condense it further for a shorter review?

4 janvier 2026
Avis spontané
Noté 4 sur 5 étoiles

Tasty, wholesome meals

Kirsty's meals are always flavoursome and hearty. I love their cottage pie for when I don't feel like cooking. Good quality ingredients used for wholesome balanced meals.

3 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Nice

I've had plenty of Kirstys meals over the last 12 months, and I've been pleased with them all. Probably not enough meat in for some, but plenty enough for me. Full of taste, easy on my stomach, overall great!

27 décembre 2025
Avis spontané
Noté 4 sur 5 étoiles

Quality versus quantity

The meal was very good in terms of taste and texture, the seasoning was just right and the instructions easy to follow. The downside is the portion was rather small for an adult meal.

26 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Delicious, nutritious meals

Kirsys make good quality, delicious meals, tasting almost as good as homemade ones. Good variety of dishes/flavours and so easy to prepare. My favourite is the cottage pie with a delicious sweet potato topping on flavoursome mince. Kirstys provide balanced, nutritious meals that are perfect for those with food allergies.

24 décembre 2025
Avis spontané

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