KissBridal Avis 

I would give 0 stars if I could. This company is a scam. I ordered my dress that was in stock on October 13th paid $29 for express shipping, and the shipping date when I paid for this was Oct.19th. I did not receive this dress till Oct. 29th. That was cheaply made and fit badly. And now there’s no time for me to get alterations. I have been back and forth with this company whose first excuse was this was a made to order dress lie number 1. Then the delivery date for express was only estimated and they won’t return my $29 for express shipping which was suppose to be 3-4 business days. Then another lie that when I ordered my dress it was not in stock. It was one lie and excuse after the next. My advice is to stay away from this company they will find a way to scam and take your money!

If I could do 0 stars I would - fair warning everyone, do not order from this company if you want 1. Quick delivery (it’ll take a month or more) 2. A quality dress (they are not as advertised) 3. Something that hasn’t been worn before (arrived inside out and crusty with deodorant).

I paid $29 for expedited shipping which was said to be 3 days. Order placed October 3rd and delivered October 24th. I had to email and follow up before a shipping label was even created. They will not honour the cost of shipping so don’t do it.

They are now trying to charge me $15 restocking fee and a $12 return shipping cost.

In total, a $99 dress will cost $56 to even receive and return.

I’ve requested to have my expedited (express $29) shipping refunded, and to remove the restocking and return shipping fee, but they act like they’re never shipped a dress in their life and clearly they ARENT in the USA as they reply close to midnight to any communication.

DO NOT ORDER FROM THIS COMPANY EVER.

The formal dress I ordered in two sizes and they showed up incredibly poor quality, did not match the photos. The listing was removed after I purchased it which felt shady.

I then sent the dresses in to be returned and they told me there was a 35% restocking fee, even though their website states 15%. Then they only refunded me 50% of my original purchase. Super disappointed, a waste of time and money. Honestly it feels like they stole my money. I never leave reviews but felt like I had to with this one.

I ordered a really pretty dress from here and was able to get the dress changed to a new address mid-order. I really appreciated all of the help I got from Kate in making sure that I received the dress in time for the event! I was nervous to order from them but would recommend them.

I ordered my wedding dress from KISS bridal! The measurements were perfect and it fit like a glove, it came very nicely packaged and I was so pleased with the quality. It looks like a high end gown for a great price. Will be recommending KISS bridal to my friends!