Superb service from start to finish. Assistance with measurements. Doors came, great quality, great wrapping to protect the doors. Delivery was smooth and kept me updated all the time. Everyth... Voir plus
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Superb service from start to finish. Assistance with measurements. Doors came, great quality, great wrapping to protect the doors. Delivery was smooth and kept me updated all the time. Everyth... Voir plus
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Ordering process was easy with plenty of guidance to help ensure you order the right size replacement doors, we had a double larder door that we wanted to make one big door as opposed to two connected... Voir plus
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Have Kitchen which is about 10 years old with some of the doors are delaminating didn’t think I would get a match you sent me a sample which is a good match now waiting for door sample so far so good... Voir plus
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The door selection was vast and easy to find the correct door style. It would be better if you were able to amend the quantities or sizes rather than deleting and starting again. But apart from that,... Voir plus
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Replacement kitchen doors at sale prices every day
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fantastic company to deal, great prices, and fantasic time frame, from ordering to delivery.....had a small problem...outside of the compamy, however spoke to ameila, answered my questions within an hour....really happy, 11/10 for emeila, would highly recomend this company...........

Réponse de Kitchen Door Outlet

Réponse de Kitchen Door Outlet
Hannah was helpful from start to order, that's made this so easy,, thanks Hannah true credit to the company

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Really pleased with experience, Jess was super helpful and efficient amending our order to ensure that we had what we needed - would definitely recommend
Thanks so much

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The website is easy to use with good guides/steps on how to order/ measure etc… communication was good throughout. They failed at the delivery stage though - their warehouse labelled goods up for wrong address so I wasted a day waiting for a no show. Re arranged for next day where all the skirting/rails were missing so again had to waste another day waiting for 3rd delivery. No real apology and although I was never looking for compensation I would have at least expected the delivery charge refunded after taking wasted time of work.

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I found Kitchen door outlet a very professional company. All my questions were answered promptly by Amelia giving me confidence before placing my order. My order was well packed and delivered the day it was scheduled. The quality of doors and drawers was excellent.

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Great service, quality product, I had the pleasure of dealing with Hannah totally professional, would highly recommend & will be using this company again

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Such friendly staff. Really recommend this company. Products look good quality.

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When phoning about various items - explained well with no effort

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We have just replaced all our kitchen cupboard doors. Wren told us we wouldn’t be able to do for less than £9k how wrong were they! We had 24 doors (lots were bespoke) including kick boards and hinge holes drilled all for £1386 which I think is a great price. The doors are high quality. Hannah was excellent at helping us triple check all measurements, adjusting the order for us and also delaying shipment as we placed the order whilst we was on holiday. Nothing felt like too much of an ask. I highly recommend the company to friends and family.

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A great experience
Jess from customer account management has been brilliant to support me on my product queries and quote

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Ordered the kitchen doors and drawers to refresh a kitchen and all came well packed without any damage. My clients are very happy with their new kitchen. Definitely recommend this company.

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Received my kitchen doors, drawer fronts and plinths today. Really pleased with the quality and the service. Delivery was exactly as estimated and everything was packaged and labelled really well. I ordered the shaker style Richmond doors and they are beautiful. I looked at a lot of similar online companies before placing my order and so glad I went with Kitchen Door Outlet. Would highly recommend.

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I wanted to replace a mid-size pan drawer from an IKEA kitchen (older model). The shaker sample i received was the perfect design but the colour (matt white) not quite the right shade. I went ahead to order the pan-drawer door I needed with a satin white instead to be closer to what I needed.
2 problems:
-the satin white is a very different finish - not just a different shade. It is a textured vinyl covering that doesn't feel smooth but grainy. I feel this wasn't explained. I have been told by the customer service that I should have ordered a second sample but I had wanted to save costs for the company as the original sample was a full size door (random size).
-the door doesn't have the shaker design as it turns out that Kitchen Door Outlet cannot make the dimension of these IKEA shaker drawers as a Shaker design. The drawer I received is plain as per the narrower cutlery drawers, which is totally wrong to replace my deeper drawer. I have been pointed out to where the minimum height is specified at the bottom of the very long and detailed specification page, which I clearly overlooked.
I would like to say that when ordering matt vs satin, I maintain that it is fair to expect a difference in shade and look but not in texture as is the case.
I also would like to point out that when ordering shaker, I would expect to receive a message saying a shaker style is not possible rather than be sent something plain which is not Shaker-style at all. It should be easy to foresee that I will not be happy as I won't receive Shaker and would be better off cancelling the order. This would be good customer service, rather than maintaining that I should expect satin to be a different texture to matt (not just different shade), and that I should have read the small print at the bottom of the specification page and therefore expect to receive a not-Shaker door even though that is what I ordered.
The postage for this (useless to me) drawer door was £30 - a bit steep. the delivery was also not on the day I was told it would be and I had to wait all day 8am-6pm twice, the first day of which for nothing.

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Everything was easy from start to finish
Excellent customer service

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Excellent service and quality off doors are amazing, I would highly recommend, also you can order sample doors so you will knkw in advance how doors will look in kitchen

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Accurate and precise measurements, excellent service , quick delivery of cupboard doors ensured that our kitchen is in pristine condition. Perfectly matched doors and really happy.

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I was sent a sample door which was amazing because spending thousands on new doors without seeing them was a concern for me. The quality is fantastic, the customer service has been great all along. Jess has been very helpful. All in all we love the new look
Kitchen and would definitely recommend The Kitchen Door Outlet.

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Easy and Prompt service from start to finish doors were exact match..

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I have used this company twice this year , replaced top doors in kitchen and then replaced bottom doors last month .
Packed really well when they arrived and were the correct colour and size .
Seem good quality but only time will tell .

Réponse de Kitchen Door Outlet
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