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I have played and withdrew from this platform. Withdrawal takes less than 24 hours.
Only problem faced is account suddenly becomes self excluded.
There must be some kind of bug or issues with this platform. Please fix that thank you very much.
I would give 5 stars if you honored the 3-5 working days withdrawal the virtual chat no help still waiting for my money your quick to take mine money but not good giving ppl there winnings back. If you did more ppl might play.
Did not honour deposit match bonus, avoid this untrustworthy casino.
This site is the most unprofessional, most unhelpful and rudest i have ever come across, I played by the rules and was always polite when speaking to a real person, I was with kiwi treasure and there sister site for over a year, then all of a sudden without warning and due to management decision I was told to leave and any other accounts If I tried to open would be instantly closed, they refused to give me any explanation to what it was I did wrong, they were rude, blunt and just mean! I didn't do anything wrong, I was a verified guest and then all of a sudden I wasn't, any communication was blaintly ignored and if I did get to speak to someone they made it obvious they just didn't want to know. They would sharply tell me that I was no longer welcome, why do they think it's ok to just kick you out cos they feel like it, I would fully understand if I had broken rules or been disrespectful, but I had done not of these things, im not that kind of person, im at a loss to be honest and I'm really mad that I have been treated like this for no reason other than "ITS MANAGEMENTS DECISION!" 🤦♀️🤷♀️
Super slow withdrawal time, been waiting a month for my withdrawal of 460$ and still hasn’t come in…don’t waste your time with this place
Sign up on this casino an claim the 50 spins $1 didn't get them email them there reply was Thanks for reaching out we will be in touch as soon as we can. Still waiting
When on the chat line an had to explain 35x to the automated host still got no where.
Then was put though to speak to a agent after 45mins still didn't speak to a agent.
I then when back on the chat 3 more times still no luck.
I wouldn't recommend this casino.
NO HUMAN SUPPORT, took a deposit and didnt give it back til about 18 months later, been playing here for years spent thousands, complete sham of a website, along with its brother sites like jackpot city royal vegas etc.. never won anything over 20% of what ive put in i dont think its even real to be honest.
This casino is so horrible I won 200 and could only withdraw 80 didnt receive till 7 days this casino site is a fraud put 50 in everyweek and never win anything this site needs to get shut down ..
Terrible odds i was playing leagacy spins i got 3 bonus games and didn’t win a cent on them avoid playing these games the system is bad and doesn’t allow anyone to win anything
Do not I repeat DO NOT use this site it’s absolutely disgusting and everything they’re doing is illegal
I had put in roughly $1600 and when I won $340 and went to withdraw they shut down my account and said I needed to verify it
I did and then they said they have no confiscated the money and I am getting nothing
I have tried to get help from the support and they started abusing me and keep clicking off the chats
I have no where else to go so I’m out of pocket with the money now
Absolutely disgusting and will be filing a report to a lawyer to further pursue but again
Do not use this site
I'm still waiting for my 2 payouts 3 weeks.
No replies back.
Same old story get back within 48 hours.
No real person to talk too.
Not good fir me.
I was very excited to play this game. They told me I did everything right.
Still waiting
It's a dead loss and I've played on it 30 plus times. A total loser casino
The worst customer service - no promised free spins after putting in money. Spent hours in chat with customer service and no hey didn’t help and had an attitude! Avoid!!
I eventually “won” the free game feature and was excited to see I had “won” $1450.00. Unfortunately that didn’t happen as the money didn’t transfer to my credit balance so I wrote to the company and received Bot answers and they informed me that I had been paid for the win which I had not.
Do not use this company unless you want to lose your money and not ever receive any compensation. Not even one star rating
Got there eventually but man, 4 different addresses to send docs to and all sorts of problems. But we did get there so an honest 3 stars for now.
Avoid at all cost!! Waste time
No help at all. Withdrawal from them is a nightmare. Just don't waste your time
Avoid at all costs do not waste your time
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