Klass - Birmingham Road Avis 18

TrustScore 4 sur 5

4,2

Mappleborough Green, B80 7DL Studley, Warwickshire., GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

I buy regularly from Klass either at Mappleborough Green Garden Centre or online. The staff at the GC are great. I love the range of clothes which are regularly updated. I have received lots of compl... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great fun - a customervselecting lots of lovely clothes for hervmother ( who hss dementia) to take on a cruise. Tried on some trousers but WISHED that you made more with shorter legs!!

L'entreprise a répondu

Noté 5 sur 5 étoiles

Lovely dress - quick delivery ! Looks really pretty / so pleased with my purchase !

L'entreprise a répondu

Noté 5 sur 5 étoiles

So quick wit delivery, ive used this site twice and everything gone well wit order delivery. Definitely would be buying more in future

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de vêtements pour femmes
  2. Magasin de vêtements

À propos de Klass - Birmingham Road

Écrit par l'entreprise

Klass is a UK women’s fashion designer and retailer based in the North West of England with a heritage of over 35 years.

We have over 150 stores including standalone stores and concessions throughout the UK and Ireland and our own website selling direct to our customers.

Our customers are at the heart of everything we do. Our customer services team work closely with our warehouse team to ensure that we provide the highest standard of customer care .

We make the latest seasonal trends accessible creating a look and fit that is flattering contemporary and easy to wear - amazing quality and prices.
Seasonal collections are updated every couple of weeks weekly so there is always something new to discover.

Our ranges aim to make the latest seasonal trends accessible to all women whilst capturing a look and fit that is modern, stylish, easy to wear and comfortable — all at amazing prices.

At Klass we cover everything from everyday clothing through to Occasion and Cruise wear not forgetting our Outerwear.

All our garments are manufactured to the highest standards using specifically sourced quality fabrics.

We are constantly developing our collections to ensure we have the latest looks to keep you on-trend every season.

Our promise to you

Écrit par l'entreprise

Our customers are at the heart of everything we do.
Our customer services team work closely with our warehouse team and store teams to ensure that we provide the highest standard of customer care. Treating our customers with support respect and kindness.

Tracked 48 Hour Delivery

FREE 48 Hour Delivery On Orders Over £30

Get free 48 hour tracked delivery on all orders over £30

Coordonnées de contact

  • Mappleborough Green, B80 7DL, Studley, Warwickshire., Royaume-Uni

Promotion box for Klass - Birmingham Road

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4,2

Bien

TrustScore 4 sur 5

18 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 82 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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Noté 5 sur 5 étoiles

Lovely dress

Lovely dress - quick delivery ! Looks really pretty / so pleased with my purchase !

6 mai 2026
Logo de Klass - Birmingham Road

Réponse de Klass - Birmingham Road

Good Afternoon Elaine,

Thanks for your kind feedback. I'm glad to learn that you are happy with your purchase and our service and I hope we can welcome you back again soon!

Noté 5 sur 5 étoiles

Great fun

Great fun - a customervselecting lots of lovely clothes for hervmother ( who hss dementia) to take on a cruise. Tried on some trousers but WISHED that you made more with shorter legs!!

28 novembre 2025
Logo de Klass - Birmingham Road

Réponse de Klass - Birmingham Road

Good Morning Helen, many thanks for your kind review as it is greatly appreciated! We look forward to hopefully be welcoming you back in the future.

Noté 5 sur 5 étoiles

Regular customer

I buy regularly from Klass either at Mappleborough Green Garden Centre or online. The staff at the GC are great. I love the range of clothes which are regularly updated. I have received lots of compliments about my latest purchases, a jacket and a swirly patterned top.

1 septembre 2025
Logo de Klass - Birmingham Road

Réponse de Klass - Birmingham Road

Good Afternoon, thanks for your kind feedback. I'm glad to learn that you are happy with your purchase and our service and I hope we can welcome you back again soon!

Noté 1 sur 5 étoiles

Ordered navy chiffon top in a size 16

Ordered navy chiffon top in a size 16, received in good time and excited until trying to get it on with a struggle and why because it was a size 10, no chance

20 janvier 2025
Logo de Klass - Birmingham Road

Réponse de Klass - Birmingham Road

Good morning Tina

We are very sorry the wrong size was sent. Our customer service team has emailed you regarding the issue.

Kind Regards Kate - klass.co.uk

Noté 1 sur 5 étoiles

Poor quality and dismissive assistant

I bought a jumper 3 weeks ago and after only a few wears it has rubbed up and looks scruffy. When I returned it to the Mappleborough Green outlet the assistant told me that is what happens and she could im do nothing. In fact she said that often they get rubbed up on the first day and said "they aren't expensive"!

2 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

I like the style and quality of Klass

I like the style and quality of Klass. Also when you go into a store they’re friendly and helpful.

26 novembre 2024
Logo de Klass - Birmingham Road

Réponse de Klass - Birmingham Road

Good afternoon Dianne

Thank you for your kind feedback as it really is appreciated. I hope we can welcome you back again in the future!

Kind Regards Kate - klass.co.uk

Noté 5 sur 5 étoiles

Loved the item of clothing and customer…

Loved the item of clothing and customer service was very good

28 août 2024
Logo de Klass - Birmingham Road

Réponse de Klass - Birmingham Road

Good afternoon Jacqueline

Thank you very much for taking the time to write us a review. I am delighted to learn that you are pleased with your order.

Kind Regards Emma - klass.co.uk

Noté 2 sur 5 étoiles

Love the clothes and ordering on line…

Love the clothes and ordering on line is easy to do. I just didn’t find all of the staff very friendly and helpful in the shop apart from that I would go back again.

2 juillet 2024
Logo de Klass - Birmingham Road

Réponse de Klass - Birmingham Road

Good morning Sarah

We’re sorry to hear you had a negative experience at our store. Our goal is always to provide excellent customer service, so we’re disappointed that we didn’t meet your expectations. If you’d like to discuss this further, please don’t hesitate to contact me directly at info@klass.co.uk

Kind Regards Sophie - klass.co.uk

Noté 5 sur 5 étoiles

Excellent service

Excellent service, love the clothes. Returns easy, simple and fast

24 juillet 2024
Logo de Klass - Birmingham Road

Réponse de Klass - Birmingham Road

Good morning Carol

Thank you for your kind feedback as it really is appreciated. I hope we can welcome you back again in the future!

Kind Regards Emma - klass.co.uk

Noté 5 sur 5 étoiles

Value for money and good quality

Prompt delivery on line
Friendly staff when buying in this shop

25 juin 2024
Logo de Klass - Birmingham Road

Réponse de Klass - Birmingham Road

Good morning Hilary

Thank you for your kind feedback as it really is appreciated. I hope we can welcome you back again in the future!

Kind Regards Kate - klass.co.uk

Noté 5 sur 5 étoiles

I love their clothes u can get…

I love their clothes u can get something a little different. I like modern styles although I'm older but don't want them to look ridiculous and their designs are great for me.
I order on line and the delivery is very quick.
I also shop at their
Mappleborough green shop located in the garden center. They have a good
range of clothes there and the staff are
very helpful.

23 février 2024
Logo de Klass - Birmingham Road

Réponse de Klass - Birmingham Road

Good afternoon Pam

Thank you very much for taking the time to write us a review. I am delighted to learn that you are pleased with your order.

Kind Regards Emma - klass.co.uk

Noté 5 sur 5 étoiles

So quick wit delivery

So quick wit delivery, ive used this site twice and everything gone well wit order delivery. Definitely would be buying more in future

3 août 2023
Logo de Klass - Birmingham Road

Réponse de Klass - Birmingham Road

Good afternoon Shireen

Thank your taking the time to leave us feedback, we really appreciate it.

Kind Regards Sophie - klass.co.uk

Noté 5 sur 5 étoiles
Logo de Klass - Birmingham Road

Réponse de Klass - Birmingham Road

Good afternoon Jackie

It is great to see that you have had an enjoyable shopping experience with us so thank you for letting us know. We look forward to hopefully welcoming you back in the future!

Kind Regards Emma - klass.co.uk

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