Klass - Polehill Avis 

34
TrustScore 4.5 sur 5

4,3

London Road, Sevenoaks, TN14 7AD Kent., GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Everything I buy is so comfortable and fits perfectly and I didn’t have to wait for the parcel to come very long

L'entreprise a répondu

Noté 5 sur 5 étoiles

I came across Klass clothing while visiting a large garden centre in Kent which was selling their products. I was impressed with the versatility of the clothes’ design, colour, sizes and material. Th... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Very helpful in store to check if I could order a particular size. Online ordering was very easy and I was impressed that there was no delivery charge. Delivery was good and on time, item was packa... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Easy to order and dress arrived promptly. Lovely dress but didn’t suit me. The return arrangements were very good as I was able to take it to the Klass department at Polehill and the staff were very h... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de vêtements pour femmes
  2. Magasin de vêtements

À propos de Klass - Polehill

Écrit par l'entreprise

Klass is a UK women’s fashion designer and retailer based in the North West of England with a heritage of over 35 years.

We have over 150 stores including standalone stores and concessions throughout the UK and Ireland and our own website selling direct to our customers.

Our customers are at the heart of everything we do. Our customer services team work closely with our warehouse team to ensure that we provide the highest standard of customer care .

We make the latest seasonal trends accessible creating a look and fit that is flattering contemporary and easy to wear - amazing quality and prices.
Seasonal collections are updated every couple of weeks weekly so there is always something new to discover.

Our ranges aim to make the latest seasonal trends accessible to all women whilst capturing a look and fit that is modern, stylish, easy to wear and comfortable — all at amazing prices.

At Klass we cover everything from everyday clothing through to Occasion and Cruise wear not forgetting our Outerwear.

All our garments are manufactured to the highest standards using specifically sourced quality fabrics.

We are constantly developing our collections to ensure we have the latest looks to keep you on-trend every season.

Our promise to you

Écrit par l'entreprise

Our customers are at the heart of everything we do.
Our customer services team work closely with our warehouse team and store teams to ensure that we provide the highest standard of customer care. Treating our customers with support respect and kindness.

Tracked 48 Hour Delivery

FREE 48 Hour Delivery On Orders Over £50

Get free 48 hour tracked delivery on all orders over £50

Coordonnées de contact

  • London Road, Sevenoaks, TN14 7AD, Kent., Royaume-Uni

Promotion box for Klass - Polehill

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4,3

Excellent

TrustScore 4.5 sur 5

34 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 87 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,3

Tous les avis

(34)

1 940 avis reçus au cours des 12 derniers mois

Écrire un avis
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Noté 5 sur 5 étoiles

Always professional and a pleasure to…

Always professional and a pleasure to do business with.

16 octobre 2023
Logo de Klass - Polehill

Réponse de Klass - Polehill

Good afternoon Pauline

Thank you for your kind feedback as it really is appreciated. I hope we can welcome you back again in the future!

Kind Regards Kate - klass.co.uk

Noté 5 sur 5 étoiles

Sales ladies are so helpful when needed…

Sales ladies are so helpful when needed but not
hanging around while I browsed

25 octobre 2023
Logo de Klass - Polehill

Réponse de Klass - Polehill

Good afternoon Pauline

Thanks for taking the time to write a review of our service! It's great to hear that you are happy with your order and the time in which it was delivered!

Kind Regards Emma - klass.co.uk

Noté 5 sur 5 étoiles

Good value

The staff are always so helpful, and there is always such a nice choice of clothing and so reasonably priced. Always impressed new styles all the time.

2 juillet 2023
Noté 5 sur 5 étoiles

Great Service

These staff are thoughtful & considerate. It is obvious that their aim is simply to help you, the customer. Great!

11 juin 2023
Logo de Klass - Polehill

Réponse de Klass - Polehill

Good morning Marina

Thanks for taking the time to write a review. We are so happy that you find this as we do all want the best service for our customers. Thank you again for sharing your very kind words and we would love to welcome you back again soon.

Kind Regards Kate - klass.co.uk

Noté 5 sur 5 étoiles

Very helpful assistant as I was looking for a wedding guest outfit

Very helpful in store to check if I could order a particular size.
Online ordering was very easy and I was impressed that there was no delivery charge. Delivery was good and on time, item was packaged well. Will definitely be shopping with Klass both in store and online.

30 mai 2023
Logo de Klass - Polehill

Réponse de Klass - Polehill

Good morning Margaret

We really appreciate you taking the time to write a review and we are so pleased that you found this. Thank you for shopping with klass and we are so happy to read you will shop with us again in store and online.

Kind Regards Emma - klass.co.uk

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