Delivery never received. Tracking said "delivered to mailroom" (my building doesn't even have a mailroom). Customer service (Joan) was worse than useless. As "proof of delivery," she forwarded photos... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Delivery never received. Tracking said "delivered to mailroom" (my building doesn't even have a mailroom). Customer service (Joan) was worse than useless. As "proof of delivery," she forwarded photos... Voir plus
L'entreprise a répondu
I suffer of rosacea on my nose and felt embarrass all the time. I was using my wife's make up to cover my nose but it didn't look natural. Then I found this company on Instagram called Klyr and trie... Voir plus
L'entreprise a répondu
The product is great! Goes on smoothly and not noticeable. I had a couple of package issues when received but was handled swiftly and professionally. 10/10 would recommend!
The service from Klyr is excellent. They responded to my queries very quickly. I purchased the Concealing Cream and it works brilliantly. I could not be happier with the product and the company.
L'entreprise a répondu
A premium cosmetics brand made for man
Etats-Unis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 97 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I was very pleased with the logistics of this product's delivery. They briefed me daily on the status of my shipment, and it arrived several days before the final day of the delivery window. Very professional, and they definitely delivered what they promised.

Réponse de Klyr Men
Shipping was quick and efficient, product was awesome. The first order was a shade too dark, I went the next shade lighter and its perfect. I also got the 3 pack of sponges and they help blend seamlessly so its not obvious. I truly love this product and is now part of my every morning routine

Réponse de Klyr Men
Overall I like it, it does exactly what you say it does. I do not like that the instructions on how to apply it are not very good. But i have been figuring it out on my own. Also, it says it is a nourishing cream as well as a concealer, so it is confusing if I am supposed to wash it off at the end of the day or not. But now I am washing it off because it rubbed off onto my pillow case. Anyway all in all it is a great product.

Réponse de Klyr Men
I'll be honest, I was SHOCKED at how easy it was to use AND how great a job it does subtly covering up any red spots (or even pimples at my age) without looking like I have anything on my face. I use hardly any of the product, and it still covers my entire face. It really does just blend right into your skin's natural tones and lasts all day!

Réponse de Klyr Men
Love the day cream and the concealer is great and light and hides little blemishes perfectly

Réponse de Klyr Men
Great product, really covers blemishes well! Would buy again!

Réponse de Klyr Men
Great product that delivers on what was promised. Satisfied customer here.

Réponse de Klyr Men
Ordered klyr Concealing Cream+ light. It didn’t work for me. Klyr advertises a “full refund policy” but after a week of emails, they only offer discounts. I said repeatedly: I don’t use it, I want my money back. Poor service—avoid.

Réponse de Klyr Men
Works very well. I don’t utilize it often (not daily) but it works well. The formula seems very good. 😁

Réponse de Klyr Men
I have used various products from cheaper lines all the way to Tom Ford. I find the Daycream+ to be so silky smooth and hydrates the skin easily, while also creating the perfect canvas for the concealing cream+. I work in healthcare and can confirm that these products last a full 10 hours each day. I have even purchased more of the product for my husband.

Réponse de Klyr Men
Great product. Love the way it goes on smoothly and blends in. Doesn’t look I’m wearing it.

Réponse de Klyr Men
5/2/26 - Final Review!
Quick update... been using the Light tint concealer and must say this is some good stuff. Not sure how they have managed to get the tint as they did, but it does a superb job of even hiding age spots. Blends perfectly and no need to use much at all.. literally just a dot of this stuff is enough. (Probably need to get some of those sponges rather than just using my finger, but still works.) Did find that it's best to ensure it's blended and dried full before using sunscreen, else the concealer will tend to smudge away. Only other comment is that I can't really tell, but assume, the bottle indeed is full when shipped; doesn't look that way when you open it the first time. Anyway, this is a solid product.
-----------------------------------------------------------
Thought I'd share an update re: recent contacts with Kylr after their initial reply to my prior review. I want to thank Joan for having reached out and acknowledging that my prior customer service experience was far less than acceptable and that things should have been handled much differently when I received my initial shipment that was damaged. The company sent me a replacement order which arrived today intact and properly sealed, and I'll add some additional comments now that I'll have the chance to try the concealer and see how it works. Thank you, Joan, for helping to set things right. I appreciate that.
(I've updated the star rating at this time given the integrity of the response I have recently received, and Joan gets *5* stars for excellent customer service.)
------------------------------------------------------------
If I could give a zero star I would. Total scam operation. Product I ordered back in January arrived unsealed, half-used (likely a demo or something) and absolutely no response from customer service (other than their b.s. auto response claiming someone would be in touch within 24-hours.) I faithfully tried to get assistance and they couldn't give a damn. Finally ended up initiating a dispute and later a claim via PayPal. The company also insisted I return, at my expense, the damaged product to the Netherlands which I did, following their instructions for how to label the package, and in the end it has remained essentially frozen in customs on their side; they never once bothered to claim the return so I could have more easily received my refund. PayPal finally took care of things for me. Do NOT waste your time with this company. Total fraud.

Réponse de Klyr Men
I am totally amazed
All the he tings that have been bothering me are masked out
Now I have to say the sponges are very important for blending
While a choice absolutely necessary

Réponse de Klyr Men
Second time i orderd this product. Before it was Alpha skin booster for men. This product has changed my life !! I never could live without it anymore!! So please keep up the good work for ever !! Iam so happy now ;)
Kind regards ,
Gordon.

Réponse de Klyr Men
I really love this product,it’s makes me look so much younger with a wonderful looking face that hides my imperfections.you only need a little pea size and dab it on the sponge that is recommended because it really helps blend it in very well. No one will never know that you have it on because it looks so natural with your skin tone, I have fair skin so I go with the lighter shade.Thank you Klyr for making me look so much better at the young age of 55.

Réponse de Klyr Men
I did the skin test which indicated a darker shade, and decided to take up the BOGO opportunity. I didn’t like the darker shade and got sent the lighter shade which I still didn’t like.Joan was fantastic in helping me with my complaint. One of the bottles, I pumped and pumped and nothing came out, so I tried the other bottle, it made my skin look yellow, so both got thrown in the garbage. Sorry, but I will never buy another bottle again. I don’t even want the money back.Totally dissatisfied.

Réponse de Klyr Men
The ordering experience was easy and I love the BOGO deal I received. My only caution is it takes >2 weeks to get the product so folks need to plan accordingly. I believe the product may come from out of the US. As a consumer, I would've like to know that upfront so I could plan. Joan in Customer Service was amazing. She worked with me to figure out where my shipment was and when it arrived a day late (needed to take on a trip 3/2) I was offered the opportunity to request a refund. She was very helpful with the process and in the end the product arrived so I didn't need the refund after all. Will use the product when I return from my trip.

Réponse de Klyr Men
The cream is fantastic and works beautifully. However, the amount in the bottle is extremely modest. After two uses there isn’t enough in the bottle to pump out.

Réponse de Klyr Men
Klyr definitely delivers on its promises. It is easy to apply, blends very nicely, feels light, covers smoothly and effectively, and evens out my skin tone. It even seems to de-emphasize wrinkles a bit.
My partner sees a noticeable improvement, and so do I!

Réponse de Klyr Men
The product that I ordered and received were/are exactly as presented on Klurs website and videos. I purchased the tanning drops and concealer in the light color. It matches perfectly with my skin tone and was easy to apply. I recommend using a sponge for even application coverage. The only criticism I have is that the pumper on the concealer doesn't work at all. Not a big deal. Just unscrew the top. I am currently waiting on the moisturizing day cream. I will definitely be a customer in the future. Also customer service has been quick and responsive. Very polite, professional and at the same time friendly. So I have to say thank you to Joan in particular.

Réponse de Klyr Men
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.