Ordered items that were listed as in stock, but they didn't ship until 3 weeks later and emailing support to inquire in the mean time did not get a response in a timely manner. When the products ev... Voir plus
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Unfortunately I'm another who hasn't had their item sent, nor any replies to requests for an update via email (no phone number is offered). I'm still hopeful but totally ignoring emails doesn't sugge... Voir plus
Quality of product - 1 star - two boots, both different sizes although size 44 on bottom Returns - 1 star a nightmare - nothing on website is correct Communications - 1 star - takes forever then s... Voir plus
L'entreprise a répondu
These boots are amazing, very light weight but robustly made, perfect for walking my dogs across the fells. They arrived much quicker than I thought they would and were well packaged, excellent compa... Voir plus
2,6
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178 avis
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lovely boots, rubbish customer service
The boots were lovely. They were NOT the size advertised and I ha to pay more than 35% of the original cost in returning to the company. They have been asked 3 times to refund this cost, have promised to refund half of it, but even after 2 weeks there is no sign of postage refund in my account. I waited this long before giving this review.
Knixmax Size 42 Euro is Size 8 UK *NOT* Size 9 UK
25 novembre 2021
Disappointed with how often there seems…
Disappointed with how often there seems to be added extras to pay for. I thought it was going to be a simple help with planning meals & losing weight etc, but they just keep asking for more money! (As far as I can see anyway!)
16 novembre 2021
I had a small problem as I didn't…
I had a small problem as I didn't receive an email to tell me my order had been received or dispatched, other than that the response was quick and polite and I have just received my items and I love them 😁😁😁😁
16 novembre 2021
I received my boots today to find them…
I received my boots today to find them ripped, very disappointing.
8 novembre 2021
Really disappointed in the sizing
Really disappointed in the sizing. I'm an EU 41 and I ordered your boots in a UK8/ EU41 but they are too short. So I measured several of my other shoes against the boots, sole to sole, and the boots are noticeably shorter - and that's before taking into account that the boots are fur lined. I'll be sending them back. Because of the fur lining I don't even feel confident about re-ordering a size bigger.
7 novembre 2021
Easy ordering and they arrived within a…
Easy ordering and they arrived within a week of ordering
7 novembre 2021
Ordered 10 days ago and not even been…
Ordered 10 days ago and not even been dispatched yet. Sent 2 emails and a Facebook message asking for an update and had nothing at all back . Can't review the boots but can say dispatch time is slow and customer service terrible.
6 novembre 2021
Great quality and fast delivery
6 novembre 2021
Excellent product and service
6 novembre 2021
Delivered on time and well packed
5 novembre 2021
Fasted delivery
Fasted delivery, good value, nice loving fitted boots idea for walking the dog
1 novembre 2021
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