Koh  Avis 

994
TrustScore 4 sur 5

4,1

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 4 sur 5 étoiles

Have been using the koh products for quite a while. Happy with the results hence the repeat order for some of the cleaning products. Decided to try the hand and body wash, both lather well and are... Voir plus

Noté 5 sur 5 étoiles

Don’t listen to the bad reviews. I’ve used the universal cleaner for years and it’s great. It obviously won’t replace bleach or anything with the properly harsh chemicals but they don’t say it will. I... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I absolutely love the spray mop! It works like magic. The cleaner is fantastic. Although I must admit I seldom buy any cleaning products. I use vinegar, bi carb, soda, citric acid etc to clean my hom... Voir plus

Noté 5 sur 5 étoiles

Love the products. Have a lung disease so doesn’t make me cough like other cleaners. Plus prompt delivery. Economical because it lasts a long time. I’ve just received laundry cleaner, haven’t tried ye... Voir plus

À propos de l'entreprise

  1. Maison & jardin

Écrit par l'entreprise

Koh is a safe, effective & eco-friendly cleaning system for your entire home.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

994 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 42 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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4,1

Tous les avis

(994)

38 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

My mop started leaking so I looked…

My mop started leaking so I looked online for a replacement mop bottle. I couldn’t find any spares on the website so I sent an email to Koh. They responded quickly with a link to a replacement mop bottle, which I purchased and it was delivered within 3 days.

24 juin 2024
Avis spontané
Noté 5 sur 5 étoiles

Really useful Grout brush

I am very pleased with my new grout brush it works very well on the grooves for my outside doors which can collect dust and fluff. The Universal cleaner works really well always and so I am a satisfied customer!

26 juin 2024
Avis spontané
Noté 5 sur 5 étoiles

Always great service

Products delivered on time. The mop was a replacement for the Koh mop I bought during lockdown, so it has been well used! I decided to try out the loo blades as they’re environmentally friendly compared with the loo brushes I have used in the past. I like that Koh give back some of their profit to the planet 😉

21 juin 2024
Avis spontané
Noté 1 sur 5 étoiles

I asked for a replacement silicone cap…

I asked for a replacement silicone cap for my mop - got a lovely email back saying they will send a replacement ( 3) and also shared they are working on a new design for the mop ( as these have split on a number of occasions) I was quite happy. 2 weeks later I had not received anything - sent another email on weekend asking if they had been sent and have not yet had a response.
A shame as I like all the other products and previous customer service has been great. A disappointed customer.

17 juin 2024
Avis spontané
Noté 3 sur 5 étoiles

Does the job OK but delivery is a Joke

Does the job OK . But delivery is another story .I had to pay for it and regardless it was sent with whistle and then passed to Yodel . 4 days and still no delivery .

I am getting a bit tired of this and will be looking for alternative as cant have this sort od issues every time .

3 juin 2024
Avis spontané
Noté 4 sur 5 étoiles

First time user as my Cousin…

First time user as my Cousin recommended it. When it arrived the Liquid Pouches had both burst. I actually sat the Box on my Sofa not realising that they were burst. Toilet Tablets were ruined too. Spent a night hoping that my New Carpet and Sofa wouldn't be stained - it wasn't. Contacted KOH with photographic evidence of the Damage. Within days I had replacements 👍. Tried the Mop, not totally impressed, tried the Liquid Diluted and Neat on a Blood Stain. Still there. This was the whole purpose of buying the product as my Husband is Disabled and tends to bite the inside of his Mouth during the Night. Is there something that I am missing to get the Staines out?? Any advice would be appreciated.

18 mai 2024
Avis spontané
Noté 1 sur 5 étoiles

After sales service is nonexistent

First order with koh went smoothly and I found the Universal Spray Cleaner was excellent. So I placed another order to try a broader range of products. Order value was over $122 AUD.

This parcel was initially delayed with Aust Post reporting that it was wrongly addressed. Sent an online enquiry to Koh, no response. Followed up by email, no response. It's now four business days since then.

Phoned Aust Post and they then report that parcel is damaged and being returned to sender. Have sent Koh another email requesting a refund.

Koh has my money. I don't have the product, or any response from them to offer resolution. Will be buying something else instead.

Looking at other reviews here, it appears that many are getting lost. Perhaps there's a need to consider how the products are packaged for shipping?

28 mai 2024
Avis spontané
Noté 3 sur 5 étoiles

I’ve been a regular user of Koh for a…

I’ve been a regular user of Koh for a few years now and use it for everything. I have blue, green and white cloths, diamond sponges and several atomiser bottles. Personally, as it works so well, I don’t see the need for anything else although their range now includes many other cleaning products. The reason for the low stars is because the mop at almost £50 is totally useless. It leaks - badly. I’ve checked the bottle there are no cracks but the liquid just pours out both in use and when it’s stationery. It’s now in the bin.

24 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

Great product

I used Koh a few years ago and then after having a new kitchen fitted decided to give it another try. I forgot how good it was and now use it for everything

16 mai 2024
Avis spontané
Noté 2 sur 5 étoiles

I LOVE Koh and have happily used it for…

I LOVE Koh and have happily used it for years. My problem is that the courier they use, Yodel, are USELESS. They constantly leave orders for me, from various companies, at the wrong address, including a Nespesso coffee delivery which was never received I have CCTV so I know they never even try to deliver. This time the driver called me (from the wrong address) and I directed and met him at my home. He then insisted on passing me a parcel that was not mine. Different Company, different name and different address! I had to get him to open the back of his van so I could point out my order.

11 mai 2024
Avis spontané

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