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À propos de l'entreprise

Écrit par l'entreprise

Koriderm is a Korean skincare brand focused on one thing: absorption.We noticed that many women were frustrated with creams that felt nice but didn't seem to deliver. The common issue? Most skincare molecules are too large to penetrate the skin barrier effectively. Our Time Reverse Cream uses Centella Asiatica — an ingredient Korean pharmacists have trusted for decades — combined with a protein complex designed for better absorption.We're not promising miracles. We're offering a product that's been popular in Korea for good reason, now available direct to you. Over 2 million tubes sold. 90-day money-back guarantee on every order.If it doesn't work for you, we'll refund you. Simple as that.


Coordonnées de contact

3,6

Moyen

TrustScore 3.5 sur 5

13 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

just received my order

just received my order, but the product isn't like the advertisement. It says it's from Korea, but why is it from China? The tube cap doesn't look like the one in the advertisement, and there's no scannable QR code. It looks like a fake. The cream is runny and not thick. I'm dissatisfied with the expected results and the money I paid.

12 avril 2026
Avis spontané
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Réponse : Koriderm

Hi Vonechay! We’re sorry to hear about your experience and understand your concerns.

Please rest assured that our products are sourced from authorized manufacturers. Packaging details and texture can sometimes vary due to production updates or temperature during transit.

We’d like to help resolve this—please contact our support team with your order details and photos so we can verify and assist you further.

Noté 1 sur 5 étoiles

difficult to cancel subscription

Product is good but they are sending too much. It is very difficult to cancel subscription, no one answered my phone call, nor my email.

10 avril 2026
Avis spontané
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Réponse : Koriderm

Hey Joe, thank you for sharing your feedback with us. At Koriderm, we want customers to have a positive experience which is why we take reviews seriously. Can you please share your order details so we can investigate and proceed with the best possible resolution? Looking forward to your reply! 😊

Sophie | Koriderm Team

Noté 1 sur 5 étoiles

Not accepting my cancelling…

Not accepting my cancelling subscription!

10 avril 2026
Avis spontané
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Réponse : Koriderm

Hey Sharon, thank you for sharing your feedback with us. At Koriderm, we want customers to have a positive experience which is why we take reviews seriously. Can you please share your order details so we can investigate and proceed with the best possible resolution? Looking forward to your reply! 😊

Sophie | Koriderm Team

Noté 1 sur 5 étoiles

Terrible company they will not respond and they will keep charging your card and sending product that you do not want. You cannot send it back.

If you order this company will not stop sending and charging to your credit card. There is no way to get in touch with them. The product is horrible. Do not order.

1 janvier 2026
Avis spontané
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Réponse : Koriderm

Hey Sue, thank you for sharing your feedback with us. At Koriderm, we want customers to have a positive experience which is why we take reviews seriously. Can you please share your order details so we can investigate and proceed with the best possible resolution? Looking forward to your reply! 😊

Sophie | Koriderm Team

Noté 5 sur 5 étoiles

I've given Koriderm Time Reversal cream…

I've given Koriderm Time Reversal cream 5 stars because it's working for me. After only a week of following a twice daily routine, my skin lost the dry parched look, is so much brighter, and softer. I'm just into week 2 and my finer lines are softening around my eyes, and lips. I've wasted £s on expensive serums and creams in the past, so I shall be a returning customer to Koriderm, that's shown positive results.

8 avril 2026
Avis spontané
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Réponse : Koriderm

Hi Karen, your comment makes our hearts full 💛 Thank you for your continued trust and support. We’re so grateful to have you as part of our community!

- Sophie, Koriderm Team

Noté 4 sur 5 étoiles

It’s quite good

It’s quite good
I’ve been using it a while, on my second tube, and I have sensitive skin. It gives hydration and calms the skin. I use this when the la Roche posey cicaplast makes me skin look oily.

4 avril 2026
Avis spontané
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Réponse : Koriderm

Hey Jerry, we’re so grateful you took the time to share your experience. Knowing that the Koriderm Time Reverse Cream is working well for you makes us incredibly happy! Thank you for trusting us — we appreciate your support.

- Sophie, Koriderm Team

Noté 5 sur 5 étoiles

Love the results I am seeing!

I have been using this cream for several weeks now and I’m surprised to see what a big, positive difference it is making on my skin. I think my skin looks smoother and brighter. I am beginning to see some fine lines disappearing. Can’t say enough good things about this product I’ve ordered more!!

19 mars 2026
Avis spontané
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Réponse : Koriderm

Hi Eva,

Thank you so much for sharing your experience!

We’re absolutely thrilled to hear how much you’re loving the results. It’s wonderful that you’re noticing smoother, brighter skin and even seeing those fine lines start to fade—that’s exactly what we hope for 😊

Your support and kind words truly mean a lot to us, and we’re so glad the product has become a part of your routine. Thanks again for trusting us with your skincare—we can’t wait for you to keep seeing even more amazing results! 💖

Noté 5 sur 5 étoiles

Since I started using this product

Since I started using this product, my skin has improved dramatically. After spending a lot on various serums and creams, I've found that this is the only one I truly need. I highly recommend it to everyone.

1000% recommend.

19 mars 2026
Avis spontané
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Réponse : Koriderm

Hi Kimberly,

Thank you so much for sharing this! We’re so happy to hear your skin has improved so dramatically—that’s exactly what we love to see ✨

It really means a lot that after trying so many products, you’ve found one you can truly rely on. Your recommendation and support mean everything to us—thank you for being part of our journey! 💖

Noté 5 sur 5 étoiles

Love this product

Love this product! Using it day and night. Their customer support is excellent so buy with confidence!

18 mars 2026
Avis spontané
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Réponse : Koriderm

Hi Ellen,

Thank you so much for the love! We’re thrilled to hear you’re enjoying the product both day and night—and it means just as much to know our customer support made a great impression 😊

Your trust and support truly mean a lot to us. Thanks again for sharing your experience and for being part of our community! 💖

Noté 5 sur 5 étoiles

Great for your skin!

I love the cream. It’s slowly removing wrinkles and I think it is doing a good job moisturizing my skin. I have been using it for a couple of months now. Who knew that at 78 years old I would have such a beautiful skin!

18 mars 2026
Avis spontané
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Réponse : Koriderm

Thank you, Eva! :)

Noté 5 sur 5 étoiles

I have tried Koriderm & the face cream…

I have tried Koriderm & the face cream is fabulous. I am a 72 year woman & I am so pleased to have found such a lovely product on the internet. I had tried previous products from other companies & was always let down, but Koriderm is completely different.

18 mars 2026
Avis spontané
Logo de Koriderm

Réponse : Koriderm

Hi Helen,

Thank you so much for sharing your experience! We’re absolutely delighted to hear how much you’re loving the cream and that it’s been such a wonderful change from products you’ve tried before ✨

It truly means a lot to us that you’ve placed your trust in us and found something that works so well for you. We’re so happy to have you as part of our community—thank you again for your kind words! 💖

Noté 5 sur 5 étoiles

Customer service - exactly what it is!

I was due another batch of the moisturiser and the package was in the process of being despatched. I contacted Kollo Customer Services to request the delivery be stoped and a full refund given due to my limited funds. Although Kollo is inexpensive I couldn’t stretch this month - Kollo responded within 24 hours and confirmed a full refund would be in my account 3-4 days.

Truly great customer service and no quibbles - honestly feel valued.

18 mars 2026
Avis spontané
Logo de Koriderm

Réponse : Koriderm

Hi Susan,

Thank you so much for taking the time to share this—it truly means a lot to us 💖

We completely understand that situations can change, and we’re really glad our team could step in quickly to help. Knowing you felt supported and valued is exactly what we strive for every day.

Your kind words about our customer service mean the world to us—thank you again for your trust and for being part of our community! 😊

Noté 5 sur 5 étoiles

Love it!

The product works beautifully on my skin and leaves it fresh and glowing. The customer service is great too! I would recommend this to my friends :)

2 mars 2026
Avis spontané

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