Well. After 5 attempts of contact over 20 days and NO reply. Not great! All I require is a swap of sizes to 2 bracelets, confirming I am happy to pay postage fees. Do these guys check their inbox? I... Voir plus
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Lisez les avis des autres
Great company, really quick and efficient. I ordered a wrong size on one bracelet so sent back with prepaid card. Sorted with new size bracelet and returned in 48 hours, awesome service. Bracelets fan... Voir plus
L'entreprise a répondu
I ordered two bracelets in June that didn't arrive. I contacted the support email, and was told they would be resent, however I heard nothing more. Since then, I have sent several chaser emails askin... Voir plus
I ordered a bracelet in mid Febuary. Unfortunately it did not arrive so I contacted the support team. I received a very quick response by Ed who after making sure the address was correct sent a repla... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We sell men's UK nylon nautical shackle bracelets inspired by the Sea. Made for the average Sea Dog! We are based in the UK and ship using 1st class Royal Mail next day delivery.
Coordonnées de contact
Unit 2, WN6 7NR, Wigan, Royaume-Uni
- help@krakenbracelets.com
- krakenbracelets.com
2,6
Bas
299 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Overall fantastic
Very good quality product with a very high level of customer service.
I'm excited to see what the future has in store for these guys. Will definitely be buying again.
21 novembre 2022
Avis spontané
An Absolutely Fantastic Service with a…
An Absolutely Fantastic Service with a spectacular product.
I can’t thank you enough, my partner is going to love this gift 😊
Thank you.
21 novembre 2022
Avis spontané
Slight issue with my order
Slight issue with my order
But this was swiftly rectified
Excellent product
Myself and my girlfriend love the matching bracelets 👌
1 novembre 2022
I bought your bracelet for my partner…
I bought your bracelet for my partner for his Christmas I'm sure he will love it.
Buying,delivery very easy.
Will use again
29 octobre 2022
Brilliant service and product
2 novembre 2022
Incorrect size delivered TWICE
I ordered an xl size, a medium was delivered. I let them know and posted the bracelet back to them. Only to be sent another medium sized bracelet. I’ve now asked for a refund. It shouldn’t be this hard. Some work needed on your internal quality control and communications. Full refund now received.
16 novembre 2022
Sturdy and robust
Easy to order, quick to arrive and exactly as in the picture. A good quality product at a good price. More than happy with my purchase. A great affordable manly bracelet just what I had been looking for and very sturdy and robust
14 novembre 2022
Avis spontané
Great bracelets and quality
Great bracelets and quality. I had to return for a smaller size and this was dealt with without issue. Top stuff!
15 novembre 2022
Great quality bracelet
Great quality bracelet. Wrong size ordered initially and great communication and customer service to swap it over.
14 novembre 2022
Initially ordered the wrong size
Initially ordered the wrong size, my fault, and there was no problem, or cost, getting them exchanged. I am really pleased with the bracelets.
1 novembre 2022
Amazing product
Amazing product, great quality and the customer service is second to none!
14 octobre 2022
Great customer service
Excellent communication and problem resolved regarding replacement of oversized bracelet thank you
29 octobre 2022
Réponse de Kraken Bracelets
Hi Eugene,
Im so sorry for the delay! We have recieved and sent your replacement yesterday. We have been plagued with Royal Mail strikes and issues this past week but I hope this solves your sizing issue and if you have any issues whatsoever please don't hesitate to contact us!
Kindest Regards
Ed from Kraken Bracelets
Quality product
I was impressed with the quality of the bracelet, however I was expecting it to be thicker, so slightly disappointed.
5 novembre 2022
Cracking Kraken!
Amazing quality, worth every penny! You can see how much time and effort has gone into every single piece. I will be putting in a big Christmas order for my friends and family! Great stuff!
4 novembre 2022
Avis spontané
Braclet is great
Braclet is great, had to return due to size but service was good even though royal mail lost parcel
21 octobre 2022
I’ve bought loads
I’ve bought loads. They’re good quality and look cool. Will definitely be back
31 octobre 2022
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