K Stars Avis 

363
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Myself and my daughter queued up to go to KStars. The queue was fast moving, and the staff were excellent at keeping everyone updated. Shopping in K Stars was a fantastic experience ( especial... Voir plus

Noté 5 sur 5 étoiles

I found KSTARS through their social media and decided to give them a go as I’m always buying CDS! They really did not disappoint. Fast delivery, excellent customer service and lovely staff, well packa... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

K-stars is my go to kpop shop / shipper in the UK. Their prices are super competitive for the reliability and security they offer. The staff are super nice too - always friendly and super helpful wh... Voir plus

Noté 5 sur 5 étoiles

Kstars in my opinion is the best kpop shop in the UK! I've ordered around 10 times from them and visited them in their physical store and every experience I have had has been amazing! They always an... Voir plus

À propos de l'entreprise

  1. Centre commercial
  2. Magasin de disques compacts

Écrit par l'entreprise

We are a leading UK supplier of Kpop albums and merch! Importing Korean and Japanese goods for international fans to purchase


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

363 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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N'a pas répondu aux avis négatifs

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4,8

Tous les avis

(363)

13 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

love!

perfect! company is amazing, everything arrived safe and well packaged, reasonable prices, great :)

31 octobre 2022
Noté 5 sur 5 étoiles

Great Business

I have bought from this company and their products are always so quick to arrive and such good quality

3 octobre 2022
Noté 4 sur 5 étoiles

Usually good but disappointed with costumer service

I’ve been to kstars shop multiple times and never had any issues until very recently. I bought an album from in store, the album itself was £24 in total with 3 inclusions the main one being 1 photocard, unfortunately this photocard was missing from the album. I understand that this is a manufacturing fault and not the shop itself however I was bit disappointed when I was only offered £3 in compensation and nothing else. I have bought a damaged album from the store before that only had a small bend on the corner and that was £3 off it’s usual price. Considering I have seen them sell resealed albums (something they said they couldn’t do) on their discount shelf before even ones that are missing photo cards I was a little confused when they couldn’t do that with the one I bought and given me a new one instead of giving me money back or at least given a bit more money as then I could of bought a photocard separately(usually priced between £7-£15 depending on seller)(they actually had a POB photocard for the same album worth £7 on sale but I could not get it) Usually good just disappointed with this purchase.

8 octobre 2022
Avis spontané
Noté 5 sur 5 étoiles

The best Kpop shop in the UK for online…

The best Kpop shop in the UK for online and in store purchases! Everything is well priced and they stock a lot more than albums, including lightsticks and pickets. Would recommend to any Kpop fan 💜

27 septembre 2022
Noté 5 sur 5 étoiles

Absolutely Fantastic

I have been ordering from kstars for a year now and I cannot fault them. delivery times are impeccable. the offers and sales they do are amazing and noting is overpriced. their range of albums, merch and photo cards cannot be faulted. they are hands down my favourite K-pop shop to order from. if I could give them more than 5 stars I would.

24 septembre 2022
Noté 5 sur 5 étoiles

Amazing store, would recommend

Love these guys never had a bad experience with them. I’ve ordered probably around 12 albums at this point and every single one has come in perfect condition. Would recommend to anyone to use these guys.

14 septembre 2022
Noté 1 sur 5 étoiles

kstars flopped

they were very unprofessional they were speaking to other staff instead of helping me and they didn't give me the right amount of change 0/10 never going back again

4 septembre 2022
Avis spontané
Logo de K Stars

Réponse de K Stars

Hello. We recognise this comment to be related to an Instagram DM we received from yourself. This situation was resolved as, after referring to our CCTV system and Shopify payment history, we noticed that what you had said was false. The staff members were barely conversing, as they respect the importance of helping/communicating with customers. As for the change, this was given correctly, following the notes that you had paid with - as seen on the CCTV footage. Reading how unprofessional your DMs were, we chose not to feed into the conversation any more than was necessary. We would appreciate if you please reconsider this review, as it is a false claim and can be proven to be so.

Noté 5 sur 5 étoiles

Review

I was scared that the package would come damaged since it was from a different city but It was well packed and secured and everything was in a perfect shape thank you!! 🙈

1 septembre 2022
Noté 5 sur 5 étoiles

The best and safest company !!

KStars are honestly the best and safest to order from for kpop items, their customer service online is always amazing! Everything i’ve ever ordered from them has came in perfect condition and well protected, I can’t thank the staff enough for their amazing work :)

1 août 2022
Avis spontané
Noté 5 sur 5 étoiles

Amazing!

I’ve ordered from them so many times, all my orders have arrived quickly, been packaged well, and are decently priced. They are my go to kpop store!

1 août 2022

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