Kuavo Avis 29

The Quavo Team have been great. ROSE, JAMES and COREY. allways ariving on time for viewings
friendly and helpfull with advice when i needed it
these guys have kept my viewings coming every week by constantly monitoring and seaching online and now thanks to there hard work and Diligence have secured an offer on my property which will hopfully will lead to a sale So i cant recomend this team enough
i would gladly recommend them to anyone
thanks Quavo team great work

Great, friendly and no fuss experience with this estate agent. I needed a valuation for probate and this was carried out free ( some estate agents will charge for this).

If the property is sold there is no reason why I wouldn’t contact this team to sell the property.

Excellent service provided by the staff at Kuavo on my recent house sale. The staff were extremely knowledgeable and always polite and friendly. All enquiries dealt with in a timely manner and always happy to help. Thank you Kuavo you were amazing.

Could not have sold my late grandma's house with Rose and the team. Amazing service, could not fault them. Lovely, personable and local people who know the area and know their stuff. Would definitely use them again 🧡

We found Kuavo very pleasant especially Rose in the Maghull office, she was very helpful, great communication and nothing was too much trouble for her, we were kept updated along the way! Rose is an asset Amaury road-Sandra

Here was our experience. Tried to sell our house with them.
Bright, sunny day. Lovely, natural light flooding the gaff. Place is looking pristine.
Kuavo turn up with their professional photographer who whacks the old flash on and takes all the pictures. It looks dark, dingy. The photos were giving abandoned crackden, as the kids would say.
When I flagged this with Kuavo they initially tried to defend the photos as reflective of the property, before backtracking on this.
The description on RightMove read like a ChatGPT special and they said the house was in the wrong estate.
They then said they'd do new photos and lower the price to get it to the top of Right Move search. Tried this, didn't work.
I think RightMove has a threshold (imagine the race to the bottom if lowering the property price by £1 bumped you to the top of the list). It has to be something like 5% (can't remember exact percentage).
Flagged this with Kuavo. They said this was a recent change. We looked it up, it had been implemented a number of years earlier. We confronted them, got some vague answer.
They suggested doing the viewings then turned up late to the23w21` so we bumped into the potential buyer at the front door. Belter.
Priced the house all wrong; offering price parity with a house with an additional bedroom and more living space a few hundred yards away. Exact same archetype and similar conditions.
Got told this was due to the "microenvironment". Alright, ace. No worries.
Here's the corker; we only went with this outfit because they were selling a house we were interested in. We offered on that house without being proceedable and our offer was accepted. We were trying frantically to sell ours in the interim.
Eventually, we got told by Kuavo our buyers had lost patience and were not selling for a while, they'd potentially revisit the market in a year or something. The house pops up again shortly thereafter with a different agent.
Spoke to Kuavo who stood by their story.
Spoke to the new agent. They eventually spoke to their client (our original seller); according to the new agent the client was disgusted with Kuavo as they had told our seller that we were proceedable! I don't see why the client would have reason to lie.
Challenged Kuavo on this. They denied it. Who knows … whole thing felt like amateur hour. An estate agent cosplay, if you will.

Fabulous service from valuing my property to listing felt everything was personal and not just one of these chain of estate agents who are not as passionate
Professional
Photographs and social
Media and Rightmove as standard fab service 2 offers within days
Can’t recommend James and Rose part of the Kuavo team enough

James, Corey and the team have been fast, friendly and efficient in getting our flat on the market. James is incredibly knowledgeable and made the whole process so simple. We were on the market within 7 days of my first call. I did compare them against other agents and Kuavo really stood out for thier service and value for money. I would highly recommend them.