The Prolon kits are complete and they have easy instructions. I liked having the ability to get on a Zoom call and learn each day about the fast and what to expect as well as have an opportunity to as... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I find the product helpful with my auto immune disease. BUT.... it is very difficult to purchase regularly from Australia. Customer Service is very poor in that it says it understands and wants to he... Voir plus
L'entreprise a répondu
I enjoy the nutritionist support and being able to count on a 5 day fast monthly, I feel great after the fast due to the discipline it requires, the hopes I was in autophagy and although only a few p... Voir plus
L'entreprise a répondu
My journey with Lnutra has been life changing. The ease of following this beneficial program is great. The planned sessions with Mikeala are total quality and so helpful. That piece is truly the key t... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Coordonnées de contact
600 Corporate Pointe Suite 1200, 90230, Culver City, Etats-Unis
- 424-387-4145
- support@l-nutrahealth.com
- l-nutrahealth.com
4,2
Bien
51 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I really don’t want to stop the program, but I don’t know what else to do!
I truly value my dietitian and the individuals I’ve interacted with — they have been wonderful, and I believe in the program itself. Unfortunately, my overall customer service experience has been extremely frustrating. In November I realized I had accidentally signed up for the wrong program and immediately asked that the ProLon FMD shipments be stopped because I already had multiple boxes. Despite that request, the boxes continue to be shipped to my home and I can even see another one pending through USPS. At the same time, I am being charged nearly $200 per month and still do not have a clear explanation of the billing.
I genuinely want to continue working with my dietitian and benefit from the program, but the ongoing shipping and billing issues have not been resolved despite multiple attempts to address them. I sincerely hope someone can review my account and correct this situation so I can remain a customer with confidence.
6 décembre 2025
Réponse de L-Nutra Health
Hi Karen,
Thank you for taking the time to share your experience, and I truly appreciate the kind words you shared about your dietitian and the program itself. It means a lot to us to know that those interactions have been positive.
At the same time, I’m very sorry to hear about the frustration you’ve experienced regarding the shipping and billing. I completely understand how concerning it can feel to continue receiving shipments and charges when you believed the program had already been adjusted. Your experience is certainly not the one we want for our customers, and we truly appreciate you bringing this to our attention.
Please know that we are happy to connect with you directly to review your account in detail and make sure we fully understand what has been happening. Our goal is to clarify the billing, stop any unwanted shipments, and ensure everything moving forward aligns with your intentions.
We genuinely value having you as part of our community and would love the opportunity to resolve this situation so you can continue your journey with confidence.
Thank you again for your patience, and we look forward to assisting you further.
Réponse de L-Nutra Health
Hi Sharmaine,
Thank you so much for your kind words! We’re thrilled to hear that you’re enjoying the program and are glad you found us, too.
Your feedback means a lot, and we’re excited to continue supporting you on your wellness journey.
Please, don't hesitate to reach out to us if you ever have any questions. We are here for you.
Réponse de L-Nutra Health
Hi Joel,
Thank you so much for the kind words! We truly appreciate you taking the time to share your experience, and we’re glad to hear you’re happy with both our products and our customer service.
Your support means a lot to us!
The registered dietitian working with…
The registered dietitian working with me is so compassionate and helpful. She is very knowledgeable and individualizes the resources she gives me
1 octobre 2025
Réponse de L-Nutra Health
Hi Tambra,
Thank you so much for your kind feedback!
We’re happy to hear that your registered dietitian has been compassionate, knowledgeable, and able to tailor resources to your individual needs. Your experience and satisfaction mean a lot to us!
Please don't hesitate to reach out if you ever have any questions, we are happy to support you.
Great personnel; food, not so much
The support people were great. The food? It was very repetitive, and, for me, caused some gastric stress. the food was not a sustainable feature for me, especially long term. I also don’t feel the plan addresses the social aspect of eating (a meal)—especially with others. It’s hard to connect with your coworkers, and especially your spouse and/or family over a meal if you’re fasting.
1 octobre 2025
Réponse de L-Nutra Health
Hi Kevin,
Thank you so much for sharing your feedback! We’re glad to hear that our support team was able to provide you with a positive experience, and we truly appreciate your honesty regarding the food and social aspects of the program.
We understand that fasting can make social meals and long-term adherence challenging, and we’ve shared your feedback with our product development team to be considered for future improvements.
Regarding the gastric stress, Prolon is a plant-based, fiber-rich program, and any significant dietary change, including increased fiber, can sometimes lead to mild bloating, cramping, gassiness, constipation, or diarrhea.
Pre-clinical studies with fasting-mimicking programs have also shown positive changes in the microbiome, such as reduced intestinal inflammation and the growth of beneficial bacteria like Lactobacillaceae and Bifidobacteriaceae, which may contribute to these temporary symptoms. Typically, these effects are short-lived and resolve once you return to your regular diet.
Prolon was designed to mitigate some of the negative side effects of long water fasting, like dehydration, muscle loss, hypoglycemia, and nutrient deficiencies, while still supporting the benefits of fasting, including autophagy.
The program provides a carefully formulated combination of micro- and macronutrients to nourish the body during this rejuvenating process. Some key ingredients include:
Nuts: Heart-healthy monounsaturated fats
Olives: Monounsaturated fats and antioxidants
Flax seeds: Omega-3s, fiber, and essential nutrients
Vegetables: Vitamins, minerals, and fiber
Lentils: Protein, fiber, and nutrients
Spices: Flavor plus potential anti-inflammatory benefits
Prebiotic fiber: Supports gut health and beneficial bacteria growth
For more on the research behind FMD and its impact on metabolic and aging markers, you can check out this study: FMD Effects on Risk Factors & Aging
We truly appreciate your feedback and are happy to support you as you continue your wellness journey.
I appreciate the guidance received to…
I appreciate the guidance received to achieve my goals
24 septembre 2025
Réponse de L-Nutra Health
Hi Rob,
Thank you so much for sharing your experience! We’re thrilled to hear that the guidance you received has helped support your goals. It’s our mission to provide support, education, and resources that empower you on your wellness journey.
We’re honored to be part of your journey and look forward to continuing to support you as you achieve your health goals!
I like the structure and it is very…
I like the structure and it is very helpful to have someone to coach me.
9 septembre 2025
Réponse de L-Nutra Health
Hi Catherine,
Thank you so much for sharing! We’re glad to hear that the structure of the program and having a coach have been helpful for you.
Support and guidance can make a big difference, and we’re happy to be part of your journey. Please don’t hesitate to reach out as you continue. We’re here to support you every step of the way
It’s difficult to find the product…
It’s difficult to find the product page. Once found it’s easy to navigate.
11 septembre 2025
Réponse de L-Nutra Health
Hi Donna,
Thank you for sharing your feedback with us, this helps us improve and guide others.
We’re happy to hear that the website was easy to navigate after the first step on the product page.
We’ve shared your comment about the difficulties you faced on the product page with our team so they can evaluate it and make the necessary adjustments.
We’re glad to have been able to assist you and to be part of your wellness journey.
So far the experience has been good
So far the experience has been good. Fasting for 5 days has been challenging as I was getting hungry in between meals. I’m getting ready to do my third fast. My dietitian support is very helpful
4 septembre 2025
Réponse de L-Nutra Health
Hi Myrna,
Thank you for sharing your experience! It’s great to hear that you’re finding your Prolon journey worthwhile.
Even with the challenges of hunger between meals, many people experience the same, especially during the first few days.
We’re excited to hear that your dietitian support has been helpful; having guidance can make a big difference in staying on track and navigating any difficulties.
If you’d like, we can share some tips to help ease hunger or enhance your overall experience during the fast, including small adjustments to meal timing, hydration strategies, and optional ways to make certain foods more satisfying.
Our goal is to make each 5-day fast as smooth and effective as possible.
We’re here to support you every step of the way and look forward to hearing about your third fast!
The Fasting Mimicking Diet is an amazing way to reduce insulin resistance.
The Fasting Mimicking Diet is an amazing innovation, and I'm very grateful for it. I was purchasing the low-glycemic kits because I like to eat more keto and wasn't comfortable with the glucose spikes I was getting from the regular Prolon kits. I did not sign up for any of the programs because my bloodwork is fully covered by my HMO, and I am trying to minimize blood draws. It would be great if you made it easier for people who just want to purchase the low-glycemic version of the FMD. It was so successful that my insulin resistance is much less, so I don't get such marked glucose spikes from the regular Prolon FMD kits, so I've gone back to those exclusively.
3 septembre 2025
Réponse de L-Nutra Health
Hi Ronnie,
Thank you so much for sharing your experience! We’re excited to hear that the Fasting Mimicking Diet has been so effective for you and that it helped reduce your insulin resistance, that’s wonderful progress.
We completely understand your feedback about making the low-glycemic kits easier to purchase separately.
Your input is valuable, and we’ve shared it with our team to explore ways to improve accessibility for those who want a more tailored approach.
It’s great to hear that you’ve been able to return to the regular Prolon kits with confidence, now that your glucose response is more stable. Your journey is a fantastic example of how people can use the FMD flexibly to support their health goals.
Thank you again for your thoughtful feedback and for being part of the Prolon community!
Science-backed program with great folks
Love the fact the program is based on scientific studies. Great group of people working at L-Nutra - professional, personable and knowledgeable. I enjoy the quarterly group meetings to share information and the more frequent meetings with the nutritionist. Getting great tips and encouragement.
28 août 2025
Réponse de L-Nutra Health
Hi Molly,
Thank you so much for your thoughtful feedback! We’re thrilled to hear that you value the strong scientific foundation behind the program and that your experiences with the L-Nutra team have been positive.
It’s wonderful to know you’re enjoying the quarterly group meetings and the regular check-ins with your nutritionist, those connections, shared insights, and ongoing encouragement are such an important part of the journey.
We’re grateful for your trust and for you being part of the L-Nutra community.
Réponse de L-Nutra Health
Hi Nancy,
Thank you so much for sharing your experience! We’re happy to hear that you’re enjoying the product and that our support has been helpful along the way.
Your feedback means a lot to us! Please, don't hesitate to reach out if you have any questions. We are here to support you.
My journey with Lnutra has been life…
My journey with Lnutra has been life changing. The ease of following this beneficial program is great. The planned sessions with Mikeala are total quality and so helpful. That piece is truly the key to my success. Not only have I lost weight, no long type 2 diabetic or even prediabetic, off a couple of medications, but my mind & body are so much healthier. Thanks so much Lnutra!
19 août 2025
Réponse de L-Nutra Health
Hi Kathryn,
Thank you so much for sharing your incredible journey!
We’re excited to hear the significant results you’ve experienced with L-Nutra such as losing weight, no longer being prediabetic, and coming off a couple of medications.
It’s wonderful to know that your sessions with Mikeala have made such a positive impact on your health and well-being.
Your success and transformation are truly inspiring, and we’re honored to be part of your journey!
My health is my responsibility
My health is my responsibility. Access to L-Nutra Health exposes me to reliable nutritional information and to products that have been developed based upon that information. This facilitates the exercise of my responsibility.
19 août 2025
Réponse de L-Nutra Health
Hi Kirby,
Thank you for sharing your experience with us!
It’s inspiring to hear how you’re taking ownership of your health. We’re glad that L-Nutra Health can provide reliable nutritional guidance and well-designed products to support you in exercising that responsibility.
Your thoughtful approach truly embodies the spirit of proactive, informed wellness!
Please, don't hesitate to continue to reach out to us if you ever have any questions. We are here to support you.
Paying more than I should
I ordered protein powder on a subscription. After making my order, I get a "special offer" of the exact same protein powder for $9 less on subscription. So e I'm buying 2 per month, it's a significant savings. But I'm not allowed to sub my subscription price for the lower one.
9 novembre 2025
Réponse de L-Nutra Health
Hi Anne-Marie,
Thank you for taking the time to share your experience. We truly value your feedback and are committed to ensuring you have the best possible experience with Prolon.
We sincerely apologize for the inconvenience and frustration this situation must have caused and know that we are commited to ensure your satisfaction and improve your experience.
Our Customer Service Team has already reached out to you directly via email from customerservice@l-nutra.com to help address and clarify your concerns and work with you toward a resolution.
Your satisfaction is very important to us, and we are dedicated to making your experience as smooth and positive as possible.
We look forward to your response and the opportunity to support you further.
Commitment to health is work and the…
Commitment to health is work and the L-Nutra Health program is resourceful and helps one to stay focused on internal health.
20 août 2025
Réponse de L-Nutra Health
Hi Erica,
Thank you for sharing your thoughts!
We’re so glad to hear that the L-Nutra Health program has been a helpful resource for supporting your commitment to health.
Staying focused on internal health takes dedication, and it’s wonderful to know the program is providing the guidance and structure to help you stay on track.
Your feedback is truly appreciated!
Nicole is a wonderful coach!
Nicole has done a great job guiding me through the program. Explaining things, answering my questions, and understanding the issues i faced with balancing daily obligations with changing my mentality on putting me first.
The food was decent, I appreciate the fact that I can eat so little and not feel starved, particularly during a fast.
8 août 2025
Réponse de L-Nutra Health
Hi Deneen,
Thank you for sharing your experience!
We’re thrilled to hear that Nicole has been such a supportive guide for you, helping you navigate the program and balance daily obligations while prioritizing yourself. It’s wonderful that the program has allowed you to feel satisfied even with lower calorie intake; making fasting manageable is one of our main goals.
Your feedback really highlights the heart of what we aim to provide: guidance, understanding, and a practical approach that fits into your life.
We appreciate you taking the time to share! and please don't hesitate to reach out to us if you have any questions. We are here for you.
Working with Mikaela
Working with Mikaela was a really useful and educational experience. We personalized the FMD for me, going to a 5:2 plan after 3 rounds of the 5 day fasts. Helped me lose some weight, and get a better handle on my relationship with food. I have tried many many "diets" and this path seems the most sustainable (albeit slow - which is good) for me.
31 juillet 2025
Réponse de L-Nutra Health
Hi Sadhna,
Thank you so much for sharing this thoughtful review.
We’re really glad to hear that working with Mikaela was both useful and educational and that personalizing your approach, from the 5-day FMD to a 5:2 plan, has supported your progress in a way that feels sustainable.
Helping you build a healthier, more balanced relationship with food is just as important as any physical outcome, and it’s wonderful to hear that this approach has resonated with you after trying so many others.
Slow, steady progress that feels realistic and maintainable is exactly what we aim for, and we’re honored to be part of a path that feels right for you.
Thank you for trusting us and for taking the time to share your experience.
It's a Great Company!! You should try it.
I like the model you are using and see how well thought out it is. The products are great. I really like my nutritionist, Michaela and Dr. Davis. I think they truly understand diabetes and the people who have diabetes exceptionally well. I've received lots of good information and their kindness and understanding is deeply appreciated.
5 août 2025
Réponse de L-Nutra Health
Hi Judy,
Thank you so much for sharing this thoughtful feedback. We’re truly grateful you took the time to write it.
We’re delighted to hear that the program resonates with you and that you’re enjoying the products. It means a great deal to know that Michaela and Dr. Davis have made such a positive impression.
Their knowledge, compassion, and understanding, especially when it comes to supporting individuals with diabetes, are central to the care experience we strive to provide.
We’re honored to be part of your journey and deeply appreciate your trust, kind words, and recognition of the team’s dedication.
Highly Recommend this Program
L-Nutra has an excellent program for diabetics. The foods are high quality and the five-day fast is almost painless. The days actually go very fast during the monthly fasting period.
The support of the nutritionist and physician are priceless. They have suggestions and motivations that are so worthwhile in obtaining success.
5 août 2025
Réponse de L-Nutra Health
Hi Rosann,
Thank you so much for taking the time to share your experience. We’re truly grateful for your kind words.
We’re glad to hear that you found the program approachable and that the five-day fast felt manageable and well supported. It’s especially meaningful to know that the guidance from both the nutritionist and physician made a positive difference for you.
Our goal is always to provide thoughtful support, practical suggestions, and encouragement so you can feel confident and successful throughout the process.
We appreciate your trust in L-Nutra and are honored to be part of your journey toward better health.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.