Super quick delivery and lovely products. Only advice would be to respond or share people’s social media tags, it makes people Feel noticed by businesses and more likely to purchase again. (I tagged... Voir plus
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What a great little company! I’ve been ordering dummies for my daughter ever since I found the website and I will continue until she doesn’t need them anymore. Then I shall carry on recommending.... Voir plus
L'entreprise a répondu
Ordered a few times from this company after finding on Instagram - fantastic as always, friendly, love the designs, quality all hand made we have new headbands for the collection and a dribble part... Voir plus
L'entreprise a répondu
Really easy click and collect service! I didn’t realise until I got home that some of the soothers I had purchased were the wrong size, however the lady was so helpful and delivered the correct size t... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We lovingly hand make the following products in the UK from fabric we source worldwide: Dribble Bibs | Teething Bibs | Baby Blankets | Personalized Baby Bibs | Tag Travel Blankets | Baby Girl Hair Accessories | Baby Headbow Bands and more.. Also because Romi is a surgical nurse we also do custom surgical scrub caps. We are constantly working on new products so do get in touch :)
Coordonnées de contact
Unit 8A, South West Centre, S8 0JR, Sheffield, Royaume-Uni
- 020 4538 8111
- support@la-romi.com
- la-romi.com
4,8
Excellent
283 avis
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I was thrilled with the experience I…
I was thrilled with the experience I had with Romi and great customer services and quick delivery
2 novembre 2023
Excellent customer experience
Excellent customer experience, outstanding service and good products quality.
8 août 2023
Came on time great tracking and the…
Came on time great tracking and the products are exactly what was advertised
6 juin 2023
The most comfortable glasses Ive bought…
The most comfortable glasses Ive bought (and I have many pairs!). Super fit and colour combinations
23 mai 2023
Amazing service and great products
Amazing service and great products. Ordered a few times!!
4 mai 2023
I’ve purchased a few times from them
I’ve purchased a few times from them! My order is always perfect and comes quickly !
6 mai 2023
Great business!
Great business! I have shopped from la Romi a couple of times never let me down. They are very approachable .. I messaged them on instagram they replied straight away and even rang me too see what products i wanted lovely lady went out her way just too see what i wanted and told me what they have in stock incase i wanted it. Fantastic customer service i was soo happy. Thank you very much!
16 avril 2023
Have given three stars due to the…
Have given three stars due to the communication as this was good throughout, always replied to emails and answered queries . I made an order which was shipped on 22nd March but unfortunately (due to Royal Mail ) I never received the products so I Can’t comment on items which is a shame really as I like to support small businesses . Have since ordered the same items through Amazon which arrived the next day .
22 mars 2023
Avis spontané
Réponse de La Romi | Baby + Toddler Boutique
Thank you for your review Hayley.
We appreciate all comments.
It is a shame that you felt to you needed to mark us down, when this was related to Royal Mail lossing the parcel and that is the only part of our process that is completely out of our control.
It would be helpful to know what else we could have done differently for you to have a better experience. As for us to be able to improve from a 3 star experience to a 5 star one, we would need some constructive feedback that we can take onboard.
Please reach out if you feel there's any feedback, as on all our previous communications with you there has not been any suggestions as to what we could have done differently.
What is ultimately sad is that now you are instead supporting Amazon, instead of a small business. A sad day indeed .... !
We would encourage you to continue to support small business. Regardless, we still appreciate your initial support.
Thanks again for the review.
Lovely products arrived very quickly in…
Lovely products arrived very quickly in eco friendly packaging
23 mars 2023
Great product, communication, price and service
Great product, communication, price and service.
22 mars 2023
Fast delivery and no problems with…
Fast delivery and no problems with ordering. Good prices.
28 janvier 2023
Always great service
22 février 2023
Fantastic experience with this company
Fantastic experience with this company! Very quick delivery and products came beautifully packaged. I received the most wonderful complementary gift from them too with my most recent purchase along with a hand written note. I am very impressed with their service. I will be shopping with La Romi moving forward.
9 février 2023
Sent the wrong item
Sent me the wrong item and were unable to send me the correct one. Only gesture was to offer 5% off next purchase, not to refund me for the incorrect item.
1 décembre 2022
Réponse de La Romi | Baby + Toddler Boutique
Dear Emma,
Thank you for taking time to review us. We appreciate all feedback.
The reason we did not offer to replace the item is that when received it was taken out of the sealed packaging. Due to hygiene reasons we cannot take back dummies that are not in their packaging (which we explained on our email). I'm sure you would not want to receive a dummy that has been previously taken out by another customer, as we cannot guarantee the cleanliness of it after the seal has been opened.
As mentioned we are very sorry that you felt disappointed as we strive to provide the best customer service to our customers.
If you want to discuss this again contact us on support@la-romi.com
Really easy click and collect service
Really easy click and collect service! I didn’t realise until I got home that some of the soothers I had purchased were the wrong size, however the lady was so helpful and delivered the correct size to my door that evening despite the terrible ice/snow on our road! Fantastic service and lovely people!
12 décembre 2022
Outstanding!
I've used la-romi over and over and they are just brilliant! Excellent customer service quick delivery and always there to sort out a problem 🙂
7 décembre 2022
always receive 5 star customer service…
always receive 5 star customer service and fast delivery with La Romi
I always recommend to friends and family live there products
24 novembre 2022
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