Say that you purchased at another…
Say that you purchased at another Peptides Company as well but Lab Trust Peptides by far has better purity and service.
20 mai 2026
Avis spontané
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3,5
Moyen
5 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
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Order came quick
Order came quicker than expected, foam packaging was secure and nothing was damaged.
18 mai 2026
Avis spontané
Paid & got my products 4 days later…
Paid & got my products 4 days later delivered. All good.
6 mai 2026
Avis spontané
Never received my order
Like Valerie in the previous review, I ordered from LabTrust on May 2, 2026 [$300]. I received their online "free" book by email that day and a follow-up email that my order was being processed. I received a USPS tracking number showing my order processing through the mail system until it stalled and has remained in mail limbo for almost 10 days. Emails to lab Trust on May 11 and May 12 have not been answered. The product if shipped has now reached room temperature during shipment making it unusable. I am contacting my CC to cancel the order.
If I could have given a score of 0, I would have.
30 avril 2026
Avis spontané
Réponse de Labtrustpeptides
Hi Allen,
We’re sorry to hear about your experience. After reviewing the shipment, it appears the delay was caused by USPS transit issues and not by a processing delay on our side.
We completely understand your frustration and concerns about the product condition after the extended delay. Please contact our support team with your order number — we’ll gladly send you a replacement.
– Lab Trust Peptides
Beware Lab Trust Peptides and labtrustpeptides.com
I ordered from labtrustpeptides.com on May 2, 2026 and paid with a credit card. On May 7 and May 12, 2026, I emailed Lab Trust Peptides and asked when my order would ship. Both times, a person named "Jeff" wrote back to me, telling me that my order had inadvertently been overlooked. Neither time did "Jeff" provide a shipping date or tracking number. When I checked my credit card for the May 2nd transaction, I discovered it was not made by a company named Lab Trust Peptides but by a company named We Help With Ads LLC which is based in ST. Petersburg Florida. The name registered with the State of Florida for We Help With Ads LLC is given as Samuel Hinz of St. Petersburg FL and the phone number is given as 239-666-7574. When I emailed info@labtrustpeptides on May 12th with this information, I was issued a fake refund receipt that had no transaction number of anything else on it. When I wrote back demanding an actual refund receipt, and saying that I would share my experience with Lab Trust Peptides, I was later given what looks like an actual refund transaction receipt - though only time will tell if it was an actual refund. I disputed the charge with my credit card company. But I also want everyone to think twice before ordering from Lab Trust Peptides. They provide no contact phone number on their website. Neither do they provide a mailing address. Next time I will be more careful.
12 mai 2026
Avis spontané
Réponse de Labtrustpeptides
Hi Valerie,
We’re sorry to hear about your experience and understand your frustration. We’d like to clarify that the name appearing on your card statement belongs to one of our authorized payment processors, which can differ from our store name.
As soon as you contacted us regarding the issue, a refund was issued immediately. Depending on the bank or card provider, it can sometimes take a few business days for the transaction to appear officially on your statement.
We apologize for the communication issues and appreciate your feedback.
– Lab Trust Peptides
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