LadybugArt Avis 

I ordered a custom painting on March 3, 2023 for the amount of £200 under order# 13045 and never received the order. 7 email follow ups but no response. I gave up chasing after that….

My dog passed away. A friend gave me one of Jess's cards and told me about the beautiful artwork.
When a commission opportunity opened (the artist solicits business by notifying that she has a rare opening).
- I paid
- I never received the art
- I spoke to the artist
She compounds the pain of grief by taking money and not delivering.

Jess was wonderful. I spotted a drawing that was beautiful and reminded me of my sweet husky that I just lost. Knowing that her drawing comes from her experience of loss, and that her heart is in every stroke, makes it even more special. The delivery was quick and the box contained a beautiful portrait, as well as a couple of bonus pictures. It was also delicately wrapped in beauty. Thank you, Jess, from my heart to yours.

Es ist sehr traurig dass gerade bei einem solchen sensiblen Thema die Enttäuschung und schlussendlich auch Wut nicht grösser sein kann!
Meine Schwester bestellte vor 2 oder 3 Jahren 2 Pfotenbilder von unseren kurz aufeinander verstorbenen Hunden als Geburtstagsgeschenk (eigentlich Überraschung) für mich. Sie hat die ganzen Jahre nie eine Antwort bekommen,sie wollte die Bilder trotzdem noch haben. Schlussendlich hat sie gesagt dass sie das Geld zurück möchte weil einem die Freude sehr vergeht nach dem allem. Das hat dann zum Glück geklappt,aber keine Entschuldigung oder erwas dergleichen.
Einerseits sehr unproffessionell und andererseits eine riesige Enttäuschen dieser Frau gegenübe,sehr respektlos finde ich,gerade weil es um den Tod eines geliebten Tieres geht.
Ich habe die Seite damals im Facebook entdeckt und war sehr ergriffen von den Bildern gerade nach dem Tod meines Hundes.Mittlerweile bin ich ihr entfolgt weil es nur noch negative Gefühle in mir auslöst,wenn ich Sachen von ihr sehe. Sehr schade!

I just finished reading “A Pocket full of Grief” and it really touched me. It was comforting and heartfelt. Since losing Danny, my best friend and would dog, I have felt like my world is collapsing. I have so many ups and downs and after so many years together it’s been a challenge to navigate this new life. One passage about the guilt that comes with loss especially touched me and made me feel understood in a way I didn’t expect. I strongly recommend this read for anyone carrying grief, you can feel the care put into it from the packaging to the pages… simple, raw, comforting, and it puts feelings into words that aren’t always easy to explain to others. Thank you for helping me feel validated as I continue to miss and think of Danny everyday.

I stupidly didn't check Trustpilot before placing an order because in my mind a person that does memorial art wouldn't be a scammer. How wrong I was!
Placed an order on 1st May. Her website stated 3 to 5 working days for UK delivery.
Sent an email on 12th May to ask for an update as no dispatch email and no tracking etc
No reply
Emailed again on 15th
No reply
Today I have sent a message via Messenger and so far again no reply.
I have also left comments on Facebook posts asking for a response but again nothing.
Today is 17 days since I placed my order and other than the initial email to confirm payment i've had zero contact and zero updates.
Have requested a refund and will be going through my bank if I don't get one. Ladybug Art is still posting on Facebook (her pretty new nails) and still taking orders despite not honouring the ones she's already taken payment for.
If you can't keep up then close your books and stop scamming people. What makes it even worse is she's preying on vulnerable people that have lost their animals and some of them are paying hundreds for commissions they never receive. Luckily my order was only £10 plus postage but had i received this i would've gone on to place more orders and mostly likely would've lost larger amounts.
Customer service is non existent. She'll take your money and then ghost you. Please listen to all the negative reviews because they are true and don't order from this person

I have been following Jesseca (lady bug art) for a while. I always knew I would get a custom piece when my girl left but when my best friends dog (my nephew) passed unexpectedly it was kismet that Jesseca had painted a gorgeous image of a golden retriever a few days later. I ordered it and honestly it was even better in person. This painting means so much to me and to my best friend. I have also ordered both her books. Shipping is fast, and unbelievably thoughtful, with special things added. Jesseca holds all of us closely by taking on our grief and creating ways for us to cope. Thank you so much. Thinking of Roo xo

I could write pages and pages on what Jess's artwork and sentiments have meant to me over the last few years. Her work through sharing her grief about losing Roo along with sharing her love of her most precious pet has touched me to the very depth of my soul. And most of all, tremendously relatable to my experiences. I have her prints all over my home and carry her book with me always. Jess, thank you from the bottom of my heart for being you.

Jess reaches into my soul and grief with beautiful artwork that speaks to me. She's an incredibly talented artist who creates from her heart and doesn't hold back... she expresses true love and grief with all her being. Her bold paintings and delicate sketches convey messages that shine through and connect me with my dear, departed buddy. I will keep my artwork as long as I live.

Just beautiful artwork. Great contact and quick postage.

I ordered for the second time. Just received a pocket full of grief a few weeks ago. It just hit in the right spots. Even though we don't love the feeling of grief, it's so important to feel the love thats left behind.
To me many of the words in the book just dig up those repressed feelings cause it makes me understand how I feel. Thank you so much for your wondeful products!

I have ordered several prints and they are all amazing. The shipping is quick and the quality is top notch!

My sketches are STUNNING and capture me and my cavajack Lucy. Jess made me 2 sketches. They arrived after some miscommunications, which I am wholeheartedly sorry for, in a Beautiful Box and such lovely packaging. I am VERY happy. Thank you ladybug for capturing my dearest Lucy.

I have been following Ladybug Art on Instagram for sometime now. When my dog passed away in April 2025 I experienced immense grief. He had been such a big part of my life, and had changed it for the better in ways I never imagined. I am still grieving, and likely always will. Her postings really helped me. When I saw that she was offering "A Pocket Full of Grief" again I decided to purchase it. It's a lovely little booklet that reminds me I am not alone in grieving a beloved companion. I also joined "Little Orange Halo Club". I have received two mailings, and wow - absolutely love them. The artwork is beautiful, the letters are touching, and the detail is incredible. Even the envelopes have artwork on them. I will be saving those along with the letters, forever - tucked into the photo book I created for my dog. The pricing is very affordable, and I recommend both the booklet and Little Orange Halo Club to anyone looking for a soft place to land when grieving.

Love my book and my halo club items. Pet loss is not something everyone understands

The first time I saw the drawings and paintings of Jesseca Tyrrell and LadyBug Art, I could hear them speaking to me. I’ve said good-bye to many sweet fur children over many years, my most recent loss having been in July 2025, and every loss has stayed with me - the passing years have never dimmed my love or memories. I was especially touched by the print titled “I Couldn’t Follow”. Availability of the print had already been closed, but Jess reversed that decision so that several people, including myself, were able to purchase it. I was beside myself with joy knowing I would be able to have that meaningful print in my home.
Paying through LadyBug Art’s website was as easy as booping a dog’s nose. Delivery was really fast! (I’m located in Washington State, USA). The art was very appropriately packaged so that there was no damage during transit.
I love it - absolutely love it. ❤️ It is all of my babies in one. . . and oh how I wish I could have followed every one of them across that beautiful bridge into eternity.
I recently purchased Jess’s little booklet, “A Pocket full of Grief”. It is my heart in written form. It was also delivered quickly and without damage. Lady Bug Art is a very trustworthy site to do business with. A++++

Received artwork today and it's perfect!
Kind, gentle, and loving. Embraces the sentiments felt.

Loosing my baby girl broke me in ways I never thought could. Your art, “ A pocket full of grief” book and connections with others going through the same thing has been so helpful in my journey to heal. The art is simple but powerful and beautiful.

My experience with LadybugArt is probably best summed up by the email I sent to Jess when I received her truly stunning portrait of my sweet boy, Chuck. It is so dear to us that we are now in Jess's queue for a portrait of our darling girl Greta, whom we lost several months after Chuck.
...
Dear Jess,

It's so difficult to put into words how much your magnificent painting means to us. It quite literally took my breath away; my husband and I were both crying immediately. (I hadn't told him about the painting; he was so surprised.) Now we can't decide where to put it. We want it in our bedroom because it's the softest, sweetest part of the house. But we also want EVERYONE to see it.

And your drawing of my two babies together makes me cry just typing this; it's just so incredibly tender and beautiful. Thank you so, so much.

We thank you so wholeheartedly for your artistry; it's genuinely among our most prized possessions.

Item came just as expected. Book was lovely!