We recently moved into our new home at Oak Grove in Dunton. From my first phone call with Tracey the sales rep to meeting Karl the site manager. I can’t fault them Tracey was always accommodating on o... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
We recently moved into our new home at Oak Grove in Dunton. From my first phone call with Tracey the sales rep to meeting Karl the site manager. I can’t fault them Tracey was always accommodating on o... Voir plus
L'entreprise a répondu
From start to finish, our experience with Lagan Homes at Ravenswood Reach has been faultless. We're over the moon with our home purchase as first time buyers - we heard horror stories of our friends b... Voir plus
L'entreprise a répondu
We moved into our lovely new Lagan Home in Oak Grove in February 2026. The process was very straightforward and easy, from seeing an empty home to choosing our flooring. The staff were very accommodat... Voir plus
L'entreprise a répondu
Lagan are a very conscientious contractor. Whilst we did have some snags with our property, the customer care provided by the site manager was outstanding in helping get everything fixed. The build qu... Voir plus
L'entreprise a répondu
Lagan Homes England is part of the Lagan Homes Group with three regions across the UK and Ireland. As a family run homebuilder, we pride ourselves on being innovative and sympathetic to the areas we build in, whilst transforming creative designs into practical and stylish homes. This is reinforced by our commitment to design-led projects and receiving a number of prestigious awards, maintaining our focus on delivering complete customer satisfaction. Creating homes designed for all lifestyles for over 40-years.
Finance House, Beaumont Road, OX16 1RH, Banbury, Royaume-Uni
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
We recently moved into our new home at Oak Grove in Dunton. From my first phone call with Tracey the sales rep to meeting Karl the site manager. I can’t fault them Tracey was always accommodating on our numerous trips to see the house , she kept us updated all the way through the process explaining all the bits we needed to do and the progress. We met Karl again so helpful . The few snagging bits that needed doing was completed extremely quickly . He pops by to make sure everything is ok . Really great team and Oak Grove

Réponse de Lagan Homes England
Currently going through the process of purchasing a brand new home from Lagan homes at Ravenswood Reach , we have exchanged and gone through the process of meet the builder . We have met Nick the site manager on 3 occasions to date and I have to say that Nick is a credit as well as an asset to Lagan homes , his experience and help have been invaluable to us and I have never met a site manager who has time for you but actually does everything he says he’s going to due and does it when he says he’s going to do . I’m usually used to chasing these people up with emails but not Nick . He has a memory like no one i’ve ever met as remembers everything and does it all . A true credit to this building company . Thank you Nick for today . Hard to find people like this . Julian & Jo .

Réponse de Lagan Homes England
From start to finish, our experience with Lagan Homes at Ravenswood Reach has been faultless. We're over the moon with our home purchase as first time buyers - we heard horror stories of our friends buying for the first time, but Lagan Homes (and their associated solicitors) completely took the stress out of the purchase. The star of the show is definitely Sam, sales manager at Ravenswood Reach... no question too big, too small, too silly! She is an absolute asset to the company, and made our experience entirely seamless. Site manager Nick was extremely knowledgeable, personable and honest. I would undoubtedly recommend Lagan Homes to all looking to purchase a newbuild home. 5*

Réponse de Lagan Homes England
From the minute I drove past these Lagan homes, I knew this was where I wanted to live. Not only was it a great location but the finish on these houses were great! There first opening day, I was outside ready to have a look around 🤭
The process of then moving in was made so much easier by the site manager Karl. Not only did he allow regular visits to see the house through its progress, he also made sure any snagging was completed efficiently. Whilst living on the site, Karl and his team have completed any jobs needed and are always friendly and polite. Since moving in I have also noticed that Karl regularly checks in to see how everyone is getting on and you can see he takes pride in his job.

Réponse de Lagan Homes England
We moved into our lovely new Lagan Home in Oak Grove in February 2026. The process was very straightforward and easy, from seeing an empty home to choosing our flooring. The staff were very accommodating prior to completion with allowing us to visit whenever we wanted to. The site manager, Karl, was always available, friendly and helpful and when minor snags were pointed out they were sorted out very quickly. Very happy homeowner.

Réponse de Lagan Homes England
Lagan Homes
Oak Grove -Dunton
We came to have a look round the development, The team for the word go where absolutely fantastic. They couldn't do enough for you and nothing was to much trouble. They were there for ever step of the way.
Karl has been absolutely brilliant, he always there if you have any problems or need advice. When we had a little bit of a snag list karl and his team sorted right away.
6 months down the line and he is still here asking if there is anything we need.
They all go above and beyond there expectation. Well done karl and team and Lagan Homes.

Réponse de Lagan Homes England
Over the years we have bought a number of new homes from a variety of developers. They have all had their snags and problems, some worse than others. While this house has not been without its problems, the attitude of the company has been brilliant. No matter how minor, the attitude has always been the same and that is we will get on and get it done. To coin a phrase, they don't make a drama out of a crisis.
I have not experienced any argument about whose responsibility it is or excuses as to why they can't do something.
I would like to make special mention of the site manager Karl, His attitude and approach has been refreshing. He cannot do enough for you to resolve issues.
Overall, I cannot recommend Lagan Homes highly enough.

Réponse de Lagan Homes England
Lagan are a very conscientious contractor. Whilst we did have some snags with our property, the customer care provided by the site manager was outstanding in helping get everything fixed. The build quality is much better than our first new build from one of the large national builders.

Réponse de Lagan Homes England
We hadn’t come across Lagan homes before so didn’t know what to expect. First impressions were really great when having a look around the showhome and other homes on the site at oak grove. The houses are certainly more roomy and have plenty of space for the price you pay compared to some of the bigger competitors.
Once we moved in the customer care has been spot on. Special mention goes to Karl who has looked after us since day one, nothings ever too big or small. There’s always going to be some snagging when you purchase a new build, and this is no different, but Karl and his team addressed all points on our list and turned around the issues we had in a quick timeframe. The aftercare continues still a few months down the line with Karl checking in to make sure we’re settled ok, and the small amount of issues that have appeared post snagging has also been resolved, no questions asked.
All in all we’ve had a great experience moving into our home and we’d certainly recommend Lagan if you was looking at getting a new build in the future.

Réponse de Lagan Homes England
Very happy with my new home in Oak Grove Dunton . Carl and the team have looked after me from day 1 to nearly 1 year after moving in they have always gone above and beyond to help out if needed . Was nervous about buying a new build from the horror stories ive heard but can honestly say I will only ever buy new builds from now on.

Réponse de Lagan Homes England
I moved into my new home a few weeks ago and I ve had a great experience with Lagan. Louise and David in sales were both brilliant and the site manager Jason is excellent, always on hand to help and goes above and beyond!

Réponse de Lagan Homes England
We recently purchased our home in Brackley in September 2025. Honestly could not recommend them more. Ollie was an absolute superstar from start to finish, he could not have been friendlier or more accommodating. Did everything possible to help us secure our purchase, helped with our interior choices by giving honest advice and opinions (when asked for!) We have moved with our newborn, and they made the whole process such a lovely experience. Since moving in we have been so looked after, site manager Jeff has checked on us quite a few times to ask if there’s anything we need, snagging has been sorted within a week. We had an issue with our dishwasher not draining properly and it was fixed the next day. Very professional, very friendly and excellent quality home, haven’t even needed a lot of snagging. Do not listen to negative reviews! Would give them 10 stars if we could, thank you for our dream home.

Réponse de Lagan Homes England
I’ve recently purchased my first home through Lagan Homes and couldn’t be happier with the process! From start to finish I was looked after and had a quick move in date, site manager Jason has been brilliant throughout and always around should any issues of popped up.
Great process & a great team to go with it!!

Réponse de Lagan Homes England
Lagan homes have been the best builders we have ever bought from. We have had 6 new builds with 5 builders including Lagan. Barry and Joe the site mangers have always gone above and beyond what would be classified as their job. Sales staff was great to with giving us as much time to make choices and offer suggestions.

Réponse de Lagan Homes England
I’ve recently reserved a plot on the Ravenswood Reach development and just wanted to say how helpful and knowledgeable Sam in the Sales office has been. She has kept me informed of progress and answers any queries promptly and efficiently. She strikes a good balance between being a friendly face yet professional at the same time. Thank you.

Réponse de Lagan Homes England
We love our new home thank you Lagan homes.
Ollie was fantastic from start to finish and can not thank him enough, kept us up to date with everything happening and was always quick with responding to any questions.
Even now after moving in always friendly and there if needed.
Jeff the site manager has been amazing nothing ever a problem and always there to help.
Thank you all very much.

Réponse de Lagan Homes England
This is our first time buying a new build after been put of by some of the larger developers, all of our doubts went away quickly after our first meeting with Ollie, He was fantastic and put us at ease almost immediately, his knowledge and guidance left us in no doubt that Lagan was the right fit for us. We love our new home and have had a great experience throughout the process.
The quality of the build is great and any snags were solved almost instantly by Jeff and his team
Even now 5 months after completion if we see any of the team they will stop and ask if everything is ok and more importantly how are we
A special shout out to Ollie as without him we would not be in our beautiful new home, Ollie kept us up to date with weekly calls / meetings
And if we need to pop down and take measurements would always find time in his busy schedule to fit us in
Thank you to all involved

Réponse de Lagan Homes England
We absolutely love our new home and have had a really great experience throughout the whole process. The quality of the build is great, the standard specification is really high, and there were no hidden fees along the way.
Ollie from the sales team has been absolutely amazing from start to finish. He was always friendly, helpful and really patient with us, especially around the exchange process, which made everything feel a lot less stressful. Even now we have completed, I know Ollie would help with any questions we have. A real asset to the team.
Jeff, the site manager, has also been brilliant. He’s really approachable, takes pride in the build, and was always happy to listen to any feedback we had along the way. It was clear that our comments were taken on board during the build, which we really appreciated.
Overall we’re so happy with our new home and really grateful to the team for making it such a positive experience. We’d definitely recommend Lagan Homes for anyone considering a new build!

Réponse de Lagan Homes England
This was my second purchase of a Lagan Home. I was apprehensive at first as the second time I was purchasing on my own. I needn’t have worried Oliver the Sales Agent took me through it step by step. If I had a query he would answer promptly in detail and was very patient if I didn’t understand. On Moving in day I was close to tears, the front door was draped in ribbon, a basket of goodies and even 2 Screwdrivers! The house was finished to a good standard and was very clean. I am absolutely delighted with my new home.

Réponse de Lagan Homes England
We couldn't be happier with the service we received from start to finish. A huge thank you to Ollie, who was incredibly patient and kept us updated every step of the way. Having someone so professional to guide us through the process made a world of difference and ensured a smooth move into our beautiful new home.
The build quality is excellent, and we were also very impressed with Jeff, the site manager. He has been incredibly proactive since we moved in, sorting out the few minor snags we found immediately. It’s rare to find such a dedicated team, and we would highly recommend them to anyone looking for a stress-free experience!"

Réponse de Lagan Homes England
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.