I have bought the Damson Gin for the last two years for my father’s birthday. He is now in his nineties and really enjoys this particular drink and its beautiful bottle. Lakeland Artisan provide a si... Voir plus
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I have bought the Damson Gin for the last two years for my father’s birthday. He is now in his nineties and really enjoys this particular drink and its beautiful bottle. Lakeland Artisan provide a si... Voir plus
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Quick delivery, well packaged so there weren't any breakage. The beers are full-bodied and tasty. I'm trying different bitters each time I order and so far I've not been disappointed. The jingle berry... Voir plus
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Just recently got into cordial after years of drinking soda drinks The thought of drinking flavours that were introduced under a hundred years ago fills me with nostalgia knowing these drinks were p... Voir plus
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My favourite drink when living in OZ, and I’ve struggled to find this drink in UK, until I found this company. Drinks arrived promptly after first delivery went missing (delivery company delivered to... Voir plus
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Welcome to Lakeland Artisan. We have won over 90 Great Taste Awards as well as various other awards. Our aim is to produce award-winning products, with a special link to Cumbria and the Lake District with all its unique and delicious flavours. Our products are hand-crafted in small batches in Kendal in the English Lake District, using only the finest natural ingredients.
Lakeland Artisan Unit 8-10 Kendal Fell Business Park, Boundary Bank Lane, LA9 5RR, Kendal, Royaume-Uni
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I have been ordering from Lakeland Artisan for some time. Deliveries usually arrive within 2-3 days. This time my order was acknowledged, but now they have gone completely silent, despite me emailing them and trying to phone. I get that they only work 4 days a week and finish at 4 p.m. but my email was sent early this morning. If there is a backlog, they need send out a message to all customers saying that orders are being delayed. Not impressed by the customer service or the fulfilment of orders
Love the Mawsons Ginger cordial, quick delivery & great value for money - thank you
The personal attention and prompt delivery. The ginger cordial is simply excellent

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Easy transaction, with speedy delivery. Well packaged and secure. Would highly recommend. Next order incoming. Thanks

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Easy to order, great products and very friendly helpful staff when I phoned with a question.

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very good service - beers a little bit limited (sold out) but overall very good

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Always delighted with Mawson ginger cordial . We order a carton of 12 on a regular basis.
Excellent delivery service.

Réponse de lakelandartisan.co.uk
I am a long-standing customer and have always found the level of service from Lakeland Artisan high. In this instance, I submitted an older order by mistake and after realising what I had done Lakeland promptly fixed it for me, which I am grateful for.
However, I have deducted a star because the transaction was not without hiccups: one of the bottles had been smashed to smithereens in transit (despite clearly labelled "fragile"). In fairness to Lakeland, the bottles were well packed, with the inner box wrapped in bubble wrap, so this is not a criticism of them. The postman did offer to take the consignment back, but given it was only a single bottle I just couldn't be bothered with all the rigmarole. I would also point out that one of my previous consignments ended up up in Northern Ireland (again, a Royal Mail error, not Lakeland Artisan's). Personally I would consider using a different courier; I have had other mishaps with Royal Mail (not connected to Lakeland orders) and it is obvious standards have slipped in recent years.
Please note: I am not requesting a refund or replacement (when I accepted the package I accepted the damage); but ultimately, the transit arranged by Lakeland does become part of the overall service, and they should review their courier options IMO.

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I have bought the Damson Gin for the last two years for my father’s birthday. He is now in his nineties and really enjoys this particular drink and its beautiful bottle. Lakeland Artisan provide a simple and straightforward ordering system. The item is dispatched quickly and arrives at its destination promptly and very well packaged.

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Great experience, nice mix of products, arrived quickly and with no issues.

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EASY TO ORDER AND PAY AND LOVE THE CARAMELISED ONION CHUTNEY.
DIDN'T WAIT LONG.

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Ordering on line is easy and the product was delivered within 3 days, I have used Lakeland artisan for a few years now without any problems.

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