I applied to refinance my home thro Lakeview and they promptly responded back. They answered all my questions, always very professional and quickly replied back to make my experience very easy and com... Voir plus
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Lisez les avis des autres
At times it was very frustrating. The portal to load documents to was easy, but I was always being told by the employees that they couldn't find or couldn't access the documents I loaded. Which requir... Voir plus
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Jon Ulliman was great at Servicing our loan for our refi on our current home. It was a very smooth and fast experience. We would highly recommend Jon and would use his services again in the future.... Voir plus
L'entreprise a répondu
From the first phone call to inquire about a Home Equity loan, a very knowledgeable loan officer answered all of our questions. Every representative that called was extremely helpful and friendly.
L'entreprise a répondu
À propos de l'entreprise
À propos de Lakeview Loan Servicing, LLC
Écrit par l'entreprise
At Lakeview, we’re proud to be the second-largest mortgage servicer in the nation1, helping millions of homeowners every day manage and make the most of their homeownership experience.
Whether you’re purchasing a new home, refinancing, accessing home equity, or exploring options to consolidate debt, Lakeview offers deep product expertise and flexible mortgage options designed to support your goals.
We believe managing your mortgage should be simple and transparent. Our intuitive online dashboard makes it easy to view your mortgage payments, monitor equity growth, explore savings opportunities, and access helpful homeownership resources—all in one place.
More than a mortgage servicer, Lakeview is part of a broader ecosystem dedicated to helping you protect, improve, and enjoy your home. Through our affiliate partner network, homeowners can access insurance and realty services, along with exclusive discounts on home improvement and other home-related needs.
1 As of 04/06/26, www.eMBS.com
Coordonnées de contact
4425 Ponce de Leon Blvd, MS 5-251, Coral Gables, FL 33146, Etats-Unis
- 1-855-294-8564
- lakeview.com
4,4
Excellent
123 avis
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Réponse de Lakeview Loan Servicing, LLC
Hi Anthony, thank you for the fantastic review! We’re thrilled to hear that you had a great experience with us, and we remain dedicated to supporting you every step of the way on your homeownership journey.
Réponse de Lakeview Loan Servicing, LLC
Thank you for taking the time to share your 5-star review! Your kind words mean so much to us, and we’re grateful for the opportunity to support you. We’re committed to continuing to deliver an exceptional experience as your trusted partner in homeownership.
Great communication
Lakeview had bought our mortgage and started servicing the loan. Within a couple of months they approached us with a refinancing offer. It was in line with the best market rates. The refi process was very efficient and simple with great communication. I would highly recommend them.
13 avril 2026
Réponse de Lakeview Loan Servicing, LLC
Thank you for taking the time to share your 5-star review! Your kind words mean so much to us, and we’re grateful for the opportunity to support you. We’re committed to continuing to deliver an exceptional experience as your trusted partner in homeownership.
Super easy ansd effecient.
14 mai 2026
Réponse de Lakeview Loan Servicing, LLC
Thanks so much for the 5-star review! It truly means a lot to us, and we’re grateful for the opportunity to support you. If there’s anything else we can assist you with, please don’t hesitate to reach out.
Respectful reliable assistance!
Thanking you and your assistance at a very stressful moment
10 avril 2026
Réponse de Lakeview Loan Servicing, LLC
Hi German, thank you for the fantastic review! We’re thrilled to hear that you had a great experience with us, and we remain dedicated to supporting you every step of the way on your homeownership journey.
Interest rate transparency
I thought my HELOC loan interest rate was 9.3%, it turns out It’s 9.3 plus the margin of 2.55, a rate is 11.85%!! This was not clearly communicated or fully transparent through the application process and I feel taken advantage of. The number continually discussed was 9.3 and even to this day the dashboard has no mention of this additional margin which feels intentionally disingenuous. I’ll be finding another loan to replace this one in the near future.
19 avril 2026
Réponse de Lakeview Loan Servicing, LLC
Thank you for reaching out about your recent home loan experience. We’re sorry to hear it didn’t meet expectations. We’re currently reviewing your account and are committed to resolving any issues as quickly as possible. We’ll be in touch, but in the meantime, please feel free to contact us directly at 1-844-454-9333 or issueresolutions@lakeviewloanservicing.com. Your feedback is valuable, and we’d appreciate the opportunity to turn your experience around.
Satisfied
Most of the process went very well. Sometimes responses were a little slow. And the dashboard was not super user friendly. The agents were great
23 avril 2026
Réponse de Lakeview Loan Servicing, LLC
We’re grateful for your positive review! Our goal is to always deliver a 5-star experience, and we appreciate your feedback on areas for improvement. We'll focus on the points you've mentioned to continue improving. Thank you for choosing Lakeview.
Fast service!
13 avril 2026
Réponse de Lakeview Loan Servicing, LLC
Thanks so much for the 5-star review! We’re so grateful for the opportunity to support you. If there's anything that you'd like to share about your experience, we'd love to hear more.
We recently did a HELOC and Lakeview…
We recently did a HELOC and Lakeview made the whole process smooth and easy! Always kind and professional phone representatives, and are so helpful with any questions or concerns we may have!
23 mars 2026
Réponse de Lakeview Loan Servicing, LLC
Hi Danny, thank you for the fantastic review! We’re thrilled to hear that you had a great experience with us, and we remain dedicated to supporting you every step of the way on your homeownership journey.
Staff was great!
12 mai 2026
Réponse de Lakeview Loan Servicing, LLC
Thank you for your 5-star review, Rene! We’re so glad to hear you had a great experience, and we’re honored to partner with you on your homeownership journey.
Quick and easy closin
1 avril 2026
Réponse de Lakeview Loan Servicing, LLC
Thanks so much for the 5-star review! We’re so grateful for the opportunity to support you. If there's anything that you'd like to share about your experience, we'd love to hear more.
Communication Lacking
Communication could absolutely be improved upon by the loan originator and processors. Despite multiple emails from me inquiring about escrow discrepancies with upcoming property tax payments due, I received a couple run-around replies and eventually no answer. The exact scenario my email was concerning occurred and they left me negative in escrow barely a month after refinance.
Almost a week later, I received an escrow check, but I was previously informed (after asking about the net escrow agreement in my closing documents) that I would not receive an escrow check from my original account as it was being applied to the old loan during the refinance. I expressed confusion as I hadn’t seen net escrow used in that capacity but agreed nonetheless.
I’ll rescind my comments about deceptiveness and unethical practices as it just seems to boil down to poor communication, but the entire post-closing portion of the process did not feel reassuring. Not sure I would recommend staying with this company after this experience.
8 avril 2026
Réponse de Lakeview Loan Servicing, LLC
Thank you for reaching out about your recent home loan experience. We’re sorry to hear it didn’t meet expectations. We’re currently reviewing your account and are committed to resolving any issues as quickly as possible. We’ll be in touch, but in the meantime, please feel free to contact us directly at 1-844-454-9333 or issueresolutions@lakeviewloanservicing.com. Your feedback is valuable, and we’d appreciate the opportunity to turn your experience around.
I had a great experience they were very…
I had a great experience they were very fast getting back with me and we were able to complete everything online, professional and quick helped me finish my project.
29 avril 2026
Réponse de Lakeview Loan Servicing, LLC
Thank you for taking the time to share your 5-star review! Your kind words mean so much to us, and we’re grateful for the opportunity to support you. We’re committed to continuing to deliver an exceptional experience as your trusted partner in homeownership.
Refinancing was very easy
Refinancing was very easy, I had different options that I could choose from. Everyone that I talked to was very professional.
26 mars 2026
Réponse de Lakeview Loan Servicing, LLC
Thank you for taking the time to share your 5-star review! Your kind words mean so much to us, and we’re grateful for the opportunity to support you. We’re committed to continuing to deliver an exceptional experience as your trusted partner in homeownership.
Great loan officer
Great loan officer! Dwight took his time with me and answered all of my questions!
1 avril 2026
Réponse de Lakeview Loan Servicing, LLC
Hi Loreto, thank you for taking the time to share your 5-star review. We’re thrilled that you had a great experience with us and are committed to being your trusted partner in homeownership for years to come.
Réponse de Lakeview Loan Servicing, LLC
Thanks so much for the 5-star review! We’re so grateful for the opportunity to support you. If there's anything that you'd like to share about your experience, we'd love to hear more.
Super easy process to refinance
Super easy process to refinance. Friendly and helpful employees.
1 mai 2026
Réponse de Lakeview Loan Servicing, LLC
Thank you for taking the time to share your 5-star review! Your kind words mean so much to us, and we’re grateful for the opportunity to support you. We’re committed to continuing to deliver an exceptional experience as your trusted partner in homeownership.
Smooth process
Nice smooth process, detailed enough where I had very little questions because they were answered before I asked.
24 avril 2026
Réponse de Lakeview Loan Servicing, LLC
Hi Angelica, thank you for the fantastic review! We’re thrilled to hear that you had a great experience with us, and we remain dedicated to supporting you every step of the way on your homeownership journey.
I haven't gotten my loan number to even…
I haven't gotten my loan number to even be able to set up my account.
12 mai 2026
Réponse de Lakeview Loan Servicing, LLC
Thank you for bringing this to our attention. Your experience is important to us, and we’d like the opportunity to get your concerns addressed with the subservicer of your loan. We’ll be in touch, but in the meantime, please feel free to contact us directly at 1-844-454-9333 or issueresolutions@lakeviewloanservicing.com. We look forward to assisting you.
Very thorough communicate with me at…
Very thorough communicate with me at every step of the way courteous grateful for your help
11 mai 2026
Réponse de Lakeview Loan Servicing, LLC
Thank you for your 5-star review, Rodney! We’re so glad to hear you had a great experience, and we’re honored to partner with you on your homeownership journey.
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