My loan was unfortunately transferred to Lakeview/Loan Care for servicing and ever since that happened I receive constant emails about HELOCs and today I also received a call informing (not asking) th... Voir plus
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Lisez les avis des autres
At times it was very frustrating. The portal to load documents to was easy, but I was always being told by the employees that they couldn't find or couldn't access the documents I loaded. Which requir... Voir plus
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I applied to refinance my home thro Lakeview and they promptly responded back. They answered all my questions, always very professional and quickly replied back to make my experience very easy and com... Voir plus
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Very professional Loan Officers (i.e. Austin Bross) who went above and beyond his duty to assist my husband and I with the best options and service available for a HELOC Loan. He couldn't have been mo... Voir plus
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À propos de l'entreprise
À propos de Lakeview Loan Servicing, LLC
Écrit par l'entreprise
At Lakeview, we’re proud to be the second-largest mortgage servicer in the nation1, helping millions of homeowners every day manage and make the most of their homeownership experience.
Whether you’re purchasing a new home, refinancing, accessing home equity, or exploring options to consolidate debt, Lakeview offers deep product expertise and flexible mortgage options designed to support your goals.
We believe managing your mortgage should be simple and transparent. Our intuitive online dashboard makes it easy to view your mortgage payments, monitor equity growth, explore savings opportunities, and access helpful homeownership resources—all in one place.
More than a mortgage servicer, Lakeview is part of a broader ecosystem dedicated to helping you protect, improve, and enjoy your home. Through our affiliate partner network, homeowners can access insurance and realty services, along with exclusive discounts on home improvement and other home-related needs.
1 As of 04/06/26, www.eMBS.com
Coordonnées de contact
4425 Ponce de Leon Blvd, MS 5-251, Coral Gables, FL 33146, Etats-Unis
- 1-855-294-8564
- lakeview.com
4,3
Excellent
124 avis
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Always responsive and exhibit great…
Always responsive and exhibit great customer service.
9 janvier 2026
Réponse de Lakeview Loan Servicing, LLC
Thank you for your 5-star review, Eric! We’re so glad to hear you had a great experience, and we’re honored to partner with you on your homeownership journey.
My loan was recently transferred to…
My loan was recently transferred to loancare morgage servicing. It's been a very unpleasant experience. Starting with unprofessional customers care staff, who most times can't answer your questions after putting you on hold for more than 10mins and will transfer you to a different department and they transferred you back again without solving your issues. Last week i was on the phone with the customer service representatives without getting solution to my issue. Some of the customers service representatives just hang up on you. Most them are very rude and have no clear knowledge of their job. They are not interested in listening to your concerns but to collect debt, this is what you hear through your conversation with them even though you have not been late on your morgage or default in your morgage. I have my house for six+ years and previously had a house and sold with relocation, this is the worst morgage company I have ever use. Morgage was transferred to them less than one month, my monthly morgage loan increased with about $200. I don't know how to get out of this. The last email I received from one of the customer care representative is very concerning.
10 février 2026
Avis spontané
Réponse de Lakeview Loan Servicing, LLC
Thank you for your review. We’re sorry to hear about your challenging experience with the servicing of your loan and would like the opportunity to turn it around with the subservicer your loan. We’ll be in touch, but in the meantime, please feel free to contact us directly at 1-844-454-9333 or issueresolutions@lakeviewloanservicing.com. We look forward to connecting with you.
I had a very disaMisleading Process and Poor Transparency – Lost Money for Nothingppointing experience…
I had a very disappointing experience with this lender. I was repeatedly contacted by their representative and pressured into proceeding with a mortgage refinance offer that I did not initially seek out. Despite my hesitation, I was assured that paying the appraisal fee was a necessary step to move forward.
What they failed to disclose was that my application hadn’t even been fully underwritten—and ultimately, it was denied before the appraisal report was ever reviewed or used in the decision-making process. In other words, the fee I was pressured into paying served no real purpose.
When I requested a refund, the company refused, citing boilerplate excuses rather than taking responsibility for what felt like a bait-and-switch tactic. This kind of misleading practice reflects a serious lack of transparency and customer respect. Be cautious if you’re considering working with them.
15 juillet 2025
Avis spontané
Réponse de Lakeview Loan Servicing, LLC
We appreciate you taking the time to provide feedback on your recent home loan experience. We’re disappointed to learn that it didn’t meet expectations. Ensuring your satisfaction is our priority, and we’re currently reviewing your account to address your concerns. We’ll be in touch, but in the meantime, please feel free to contact us directly at 1-844-454-9333 or issueresolutions@lakeviewloanservicing.com. We look forward to the opportunity to improve your experience.
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