LANDSCAPING SUPERSTORE Avis 

157
TrustScore 4.5 sur 5

4,3

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Lisez les avis des autres

Noté 4 sur 5 étoiles

I ordered from Landscaping Superstore because my usual local woodyard, J Gard & Sons Ltd were only listing decking in 4.2 metre lengths - I wanted 3.6 metre lengths. When my order arrived, I was surp... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ordering was fairly straightforward. The website gave an appropriate delivery date, but we didn't get a confirmation. I left it a few more days then contacted Customer service who said there had been... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

We are a trade specifier, and get large modern water tanks and storage from several suppliers. We are used to seeing technical literature. The technical literature misses out key details, mainly... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Order was straight forward and delivery driver very friendly and managed to get in my estate and had to reverse back out as idiots parked not leaving enough room for wagons to get through. Well done d... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin d'articles pour l'aménagement paysager

À propos de LANDSCAPING SUPERSTORE

Écrit par l'entreprise

Who are we?

LANDSCAPING SUPERSTORE has everything you need to improve your home through a wide range of products at the right value and right time, with helpful people and effortless, inspirational e-commerce.

Earn SUPER rewards

Points on every job, for money off the next one. Collect points across any of our SUPERSTORES and redeem those points for money off your next order!

Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

157 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,3

Tous les avis

(157)

94 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great purchasing experience…

Great support relating to delivery dates and fantastic support on the day. Top notch service.

25 mai 2026
Logo de LANDSCAPING SUPERSTORE

Réponse de LANDSCAPING SUPERSTORE

Good morning Mark,

We're so glad to hear you received fantastic support with your delivery. Thank you for your review, and we hope to see you again in the future.

Kind regards,
Phil.

Noté 5 sur 5 étoiles

Fast response

Fast response. Great delivery - the driver rang 10 minutes before arrival. Helpful to a tee and great quality topsoil for my new garden. Green fingers made easy.

24 mai 2026
Logo de LANDSCAPING SUPERSTORE

Réponse de LANDSCAPING SUPERSTORE

Hi Jeffrey,

We're so glad to hear you had such a positive experience with our delivery and topsoil quality. We appreciate your kind words!

Kind regards,
Phil.

Noté 5 sur 5 étoiles

Competitive prices and good delivery

Easy to use website and helpful staff when I called to check something. Price of stones was good compared to other online options. Delivery was relatively quick and I was kept informed throughout. Will certainly use again.

16 mai 2026
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Réponse de LANDSCAPING SUPERSTORE

Hi Imogen,

We are so glad you found our website easy to use and our staff helpful. We appreciate your kind words about our pricing and quick delivery. We look forward to assisting you again in the future!

Kind regards,
Phil.

Noté 1 sur 5 étoiles

Shocking service

Shocking service. A different story every time you contact them. First promise of delivery in a particular week. After payment the delivery week suddenly could not be guaranteed. Then a telephonic conversation confirming a Friday delivery. Thereafter an email about the order being delayed. Then a telephonic conversation saying they need to check with supplier because they are not sure. Another telephonic conversation stating the goods were delivered the day before the delay notice was sent. Then an excuse that the deliveries had “technical issues” all week showing stock on the system as either delivered or damaged. Now the holding position is that their supplier needs to investigate and it is a bank holiday weekend so maybe they will have an answer on Tuesday. Not once was the promise of a call back actually fulfilled.

Update: delivery arrived Tuesday after the bank holiday. The joists were the wrong size even though the order clearly stated the size. Apparently they do not even sell the size we ordered. The joists were not unloaded, they were sent back with the Courrier and a refund requested. Two weeks later the refund was processed. The next day after the refund was processed, another Courrier arrived to collect the joists that were never unloaded.
This company must be bleeding money on wasted costs.

22 mai 2026
Avis spontané
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Réponse de LANDSCAPING SUPERSTORE

Good Morning,

Thank you for taking the time to leave a review.

I do sincerely apologise for the issues you are having with your order.

Unfortunately as you have not provided any order details I have been unable to locate your order to investigate this for you.

Please do email feedback@cmostores.com so I can look in to getting this resolved for you.

Kind Regards

Samantha

Noté 5 sur 5 étoiles

Very happy with my decking it came…

Very happy with my decking it came early with a mix up on the order they went above and beyond by taking the load back and redelivered the same day witch is a miracle as I live on the Isle of wight the driver could not have done anymore with his help 5 stars all the way well done and thank you.

18 mai 2026
Noté 1 sur 5 étoiles

Late delivery

Late delivery, lack of communication and when it was confirmed it got pushed back again, order still hasn’t been delivered

5 mai 2026
Logo de LANDSCAPING SUPERSTORE

Réponse de LANDSCAPING SUPERSTORE

Good Evening,

Thank you for taking the time to leave a review.

I am so sorry you are yet to receive your order.

We were advised by our supplier delivery would be with you on the 30th April and we have had no further notifications from them to advise it couldn't be delivered or has been delayed.

I have emailed them to chase this up for you and we will come back to you with an update.

Kind Regards

Samantha

Noté 1 sur 5 étoiles

Non receipt of goods purchased

To date, I have not received all of my orders. The first two bags were delivered without any problems. Then a different driver came with 3 pallets after a wait of over 2 weeks and did not have the correct equipment to move the pallets. One was deposited on my driveway and after phone calls with tendering express, Braintree, the pallet was moved to the side but the driver left with the remaining 2 bags promising to return with the correct lifting equipment. I am now going to ask for a refund of the two bags that were not delivered. I will NEVER buy from Landscaping again and would not recommend this company.

20 avril 2026
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Réponse de LANDSCAPING SUPERSTORE

Good Evening,

Thank you for taking the time to leave a review.

I do apologise about the issues receiving your order in full.

I can see from the notes on your order that there was an issue with where to offload the items as pallet trucks cannot travel over grass or gravel without sinking/getting stuck.

I can see you have spoken with customer services to get a collection and refund arranged.

Apologies about the problems with this.

Kind Regards

Samantha

Noté 1 sur 5 étoiles

The item arrived damaged and am still…

The item arrived damaged and am still waiting for my refund

23 avril 2026
Logo de LANDSCAPING SUPERSTORE

Réponse de LANDSCAPING SUPERSTORE

Good Evening,

Thank you for taking the time to leave us a review.

I do apologise your item was received damaged, I can see you have since been fully refunded for you order since leaving your review.

Kind Regards

Samantha

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