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À propos de l'entreprise

  1. Boutique de sacs à main

Écrit par l'entreprise

At Lanillio, we believe every handbag deserves the best care. A luxury bag isn’t just an accessory—it’s an investment, a statement, and often a sentimental piece. That’s why we created Handbag Liners, WOC Savers, and Sleeper Felts that do more than just organise; they preserve, protect, and enhance your collection.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

18 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great functional neverfull liner

Great functional neverfull liner. I like that it is flexible enough to be able to fold the sides in on my bag.
And I like the way it has a lot of structure to stop the bag collapsing.
This line has plenty of pockets and worth the money, thank you.

11 mars 2026
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Réponse de Lanillio

Thank you for the lovely feedback, so glad you love our Neverfull liner :)

Noté 3 sur 5 étoiles

I really don't like to give such a low…

I really don't like to give such a low star rating on this item as the actual person selling this was lovely. She had great customer service but the item was rubbish. I actually threw it in the bin. I had purchased a bag shaper for my Chanel WOC and it was so flimsy that it did nothing to the shape of my bag. I ended up buying another one from somewhere else. I know I should have reached out to her but I couldn't be bothered with the hassle of returning it.

2 mars 2026
Noté 4 sur 5 étoiles

Well priced and well made

Well priced and well made. The base shaper for the Chanel Wallet on chain is a little slimmer than those I’ve bought in the past so doesn’t give the same effect but will do. Base shaper for YSL wallet on chain fits well.

2 décembre 2025
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Réponse de Lanillio

Thank you for the lovely feedback, so glad you love our base shapers :)

Noté 5 sur 5 étoiles

Bag liner beautiful fit

Bag liner beautiful fit. Colour sumptuous. Advice from Gemma regarding colour was spot on! Would highly recommend. 5 stars!

7 novembre 2025
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Réponse de Lanillio

Thank you for the lovely feedback, so glad you love our product :)

Noté 3 sur 5 étoiles

Basic Product

It took a week to arrive in a basic cardboard envelope. The handbag liner was in a plastic envelope and it could have easily fallen out in the post. There was no paper work or other packaging which was very disappointing. The quality of the handbag liner and packaging was not as good as Handbag Angels. The edges of the liner was not as soft as Handbag Angels. I should have paid a little more and ordered my handbag liner from Handbag Angels.

13 août 2025
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Réponse de Lanillio

Hi Tina

Thanks for your review! We’re sorry our “basic cardboard envelope” wasn’t glamorous enough for you, but we promise it did its job and got your liner to you safely. 😉

Our liners are handmade and designed to be practical and protective rather than flashy. We know everyone has different preferences, and while some people prefer to “pay a little more” elsewhere, we’re proud to keep things simple and focused on quality and function.

But hey, thanks for giving us a try, at least your handbag is better off for it!

All the best,
The Lanillio Team

Noté 5 sur 5 étoiles

Very good liners

Very good liners. They fit perfectly. Highly recommend. The company was also pleasant to deal with,

17 juillet 2025
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Réponse de Lanillio

Thank you so much for your lovely feedback! We’re delighted to hear your liner fits perfectly and that you had a great experience with us. Your recommendation means the world. 💛

Noté 1 sur 5 étoiles

Horrible experienced all the way…

Horrible experienced all the way through. First of all the lining bag does not fit the bag (and I choose the right size of the inner lining. The bag still drops and looks lite a garbage bag. The inner lining is to small and does not fit the bag.

Second of if I payed extra $20 for shipping to my home and still had to pick it up!

Terrible quality of the inner lining, I can make it myself better. 60$ (for the inner lining) + 20$ (shipping) + 15$ (custom/tax) = in Total 96$ for something that looks like it is made in China and worth 2 dollars….NO Do not buy from this company!!

I can’t answer you response below so I have to answer here:
I have already reached out to you before and explained and you refused to do anything, you need you pay everything you said. Why do you pretend here on this site that you want to help your customer? Your have clearly explained to me that there is nothing you can do and If I want to return the inner linning bag I need to be in charge of ALL the costs including shipping and tax. Please all customers out there don’t be fooled by this site!

27 juin 2025
Avis spontané
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Réponse de Lanillio

We’re sorry to hear you were disappointed. Our liners are handmade in the UK and carefully sized, so it sounds like something went wrong with your order. While customs fees are noted at checkout, we understand it can still be frustrating. Please reach out to us so we can make this right.

Noté 5 sur 5 étoiles

Purchase of liner for Hermes Garden Party 30 bbag

I consulted with Gemma re the colour and it is perfect and was dispatched very quickly, thank you Gemma

6 mai 2025
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Réponse de Lanillio

Thank you so much for your lovely feedback! I’m thrilled to hear the colour was perfect and that your liner arrived quickly. It was a pleasure helping you, and I hope you enjoy your beautifully lined bag! 💛

Warm wishes,
Gemma
Lanillio Team

Noté 5 sur 5 étoiles

Not a first purchase & definitely won’t…

Not a first purchase & definitely won’t be my last
Well crafted pieces , arrived quickly , I needed some help re sizing which was done swiftly
Overall fabulous company & lady to deal with
Highly recommend 🩶

6 mai 2025
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Réponse de Lanillio

Thanks for the lovely feedback Lesley! You were a pleasure to deal with <3

Noté 5 sur 5 étoiles

Lovely good quality liner

Lovely good quality liner, good comms about being away but swift despatch after that. Highly recommend

20 mars 2025
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Réponse de Lanillio

Thank you for the lovely feedback, so glad you love our product :)

Noté 5 sur 5 étoiles

Excellent All Around

The liner for my Garden Party 30 is absolutely wonderful: perfect fit, adjusts itself naturally when the bag is used with or without the sides poppered, and a great height. I’ve had many, many bag liners over the years but this is the best one ever. As a bonus, it was an excellent price and delivered quickly. I actually came back into the site specifically to write this review because I’m really impressed! Thank you.

2 avril 2025
Avis spontané
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Réponse de Lanillio

Thank you so much for the lovely review Carys! It's very much appreciated

Noté 5 sur 5 étoiles

Fabulous - Must have item!

Would not leave the house without my liner in my LV neverfull - the sections are great for organising and my bags shape is so much better! Wasn’t too sure on a couple things so messaged the seller and they were really helpful, thank you! Will be recommending xx

6 février 2025
Avis spontané
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Réponse de Lanillio

Thanks so much Sarah!

Noté 5 sur 5 étoiles

A Good Quality Liner For Good Quality Bags

I received my liner this morning for my Bayswater and I'm delighted. The photo didn't do it justice. It is very good quality and my bags shape looked great as soon as I popped it in. There are enough sections to accomodate all my stuff. Will definately buy again from this seller.

26 février 2024
Avis spontané
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Réponse de Lanillio

Thanks Lorraine, much appreciated!

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