Laser Clinics UK - Fulham Avis 56

Very welcoming, clean and professional !

I've been to this salon a few times and it's generally disorganised. On this occasion I tried a new treatment they had on offer, but rather than listening to my requirements, they proceeded with treatment I didn't request and a result I was not happy with. I have complained and they said they would refund me, six calls later, I haven't recieved the payment which adds insult to injury. I won't be returning.

Awful experience. The lack of the owner’s professionalism is shocking .
I bought a Lazer hair removal package and she promised I will be seeing a maximum of 2 therapists as I told her I was self conscious about undressing in front of strangers. Since I got it I must’ve seen at least 6 different people although I book in advance and they confirm to me over and over it would be the same person then once there I am told each time well it’s someone different.

I had a very good experience at Laser Clinics Fulham. The clinic was very professional and clean, and the THELMA who treated me was extremely kind, friendly, and made me feel comfortable throughout the whole appointment. I’m very happy with the service and would definitely recommend this clinic.

Very good experience today with my treatment and for sure I’m coming back

I had a terrible experience with the latest owner of the Fulham branch and would not recommend it to anyone

Such a wonderful session with Thelma - she’s the best and knows her stuff!!

I am a regular client of this clinic, which is why this experience has been particularly disappointing.

During my last visit, I was incorrectly charged an extra £48, which I unfortunately paid without noticing at the time. I realised the mistake almost immediately after the payment, and the staff acknowledged that I should not have been charged this amount.

Since then, I have been repeatedly assured that a refund would be processed “as soon as possible.” However, it has now been over two months, and despite multiple follow-ups via phone and email, no refund has been issued.

At this point, the issue is no longer about the amount, but about the lack of accountability and communication. As a loyal customer, I did not expect to have to chase such a straightforward refund for this long.

I would appreciate a prompt resolution and a clear update on when my refund will actually be processed.

Been attending the Fulham Broadway clinic for about 4 yrs.
Very satisfied with the staff and the results.
The manageress Aisha is always attentive and friendly. Only on one occasion I was not happy with the results and Aisha sorted it out without hesitation.
I find all the staff attentive and kind.
Very happy.

Amazing! Dr Liliana is great and… no bruises for the first time in 30 years, so impressed. I’m someone that has always bruised in the past and had to pile on the cover up and avoided we going out to events for over a week - but now I have Dr Liliana, the long term problem has gone and I’m a happy woman!
All the staff are so lovely and welcoming , the only problem is no loo so you have to go to the public one in Fulham Broadway shopping centre.

Doctor Lilianna was absolutely amazing 🤩 I can highly recommend this lovely lady for lip fillers. She made me feel so comfortable, explained everything clearly, and the results are beautiful!

I’ve been going here for 8 months now. I’d recommend for laser but the lady doing my Botox missed several spots I requested which led to a very uneven forehead. Would not recommend

They’re always on time and friendly!

They said they'd reach out but I never received a link

Meri is an amazing therapist, she’s so good at her job, does it with so much ease and professionalism. 🤍

Great service and very professional. Particularly from Kyrian who always does a great job- based in Laser Clinic Fulham Broadway

Sister Fere did an excellent job with my laser treatment. She was truly outstanding.

Today, I had an appointment in the Fulham Clinic. It was a similar experience like the first treatment. Ana was so professional and attentive. I was very comfortable. Marta

Had a full body laser today,therapist was excellent & thorough.
Will be back for top up in 6months

Bush was sooo helpful and she was very lovely. Thank you so much.

I had a bit of a disappointing experience, as I had to wait for 45 minutes from when my appointment was scheduled for until I was seen. The ladies at Fulham were however very apologetic. It seems there was delays as well as a scheduling mishap as myself and another client were scheduled for the same therapist at the same time !

Great experience and the lady that did my treatment was so lovely !