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Lisez les avis des autres

Noté 1 sur 5 étoiles

Latesail used to be excellent but seemed to have lost focus. Based on my last charter with them they now seem to show little interest in the standards of the charter company that they engage or the vi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Based on our previous very positive experience with a bareboat charter in Croatia in 2018, we immediately decided to go back to LateSail for our next bareboat charter trip to Corfu Greece in 2020.... Voir plus

Noté 5 sur 5 étoiles

We've now used Latesail for the last four boats we have chartered and don't bother going anywhere else. The service is personal and reliable, we trust them and have confidence in booking through them.... Voir plus

Noté 5 sur 5 étoiles

Charter to Turkey cancelled with less than 24 hrs notice! Latesail (Nic and Russell) worked really hard to find another boat, worked with me to find flights, got everything arranged in just a few hou... Voir plus

À propos de l'entreprise

  1. Agrégateur de voyages

Informations provenant de diverses sources externes

LateSail was formed in 1999, and the aim was simple, to bring all the best yacht charter offers from the world’s leading charter fleets together in a single easy to use source. Since then LateSail has gone on to establish itself as one of the leading charter brokers worldwide, with a loyal client base returning regularly and a highly experienced and motivated team on hand to offer unparalleled levels of service and honest unbiased advice. For more details of the LateSail team please view Meet the Team. The benefit of working with LateSail is the unmatched familiarity with the charter fleets. LateSail know where to check first and guarantee they’ll find you the best price. Furthermore, when LateSail arrange a charter for you, they are booking you with a company they have history with and a record of positive customer feedback. LateSail specialises in bareboat yacht charters but also offers flotilla, crewed charters and cabin charters.


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

422 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Noté 1 sur 5 étoiles

A disaster

Seemed unable to influence or help with the charter company lack of flexibility until the last minute. Had used Late Sail twice before and been good but this time far less effective
I lost £3000 as a result and the holiday was a disaster

The good news was that Top Yacht and EGG yachting were able to help, showing flexibility and responsiveness. Whilst £3000 was lost with Latesail, at least we got 8 people on the water

It seems I'm not the only one to have been let down in this way
Booking direct would have saved me £3000

28 août 2019
Avis spontané
Logo de LateSail

Réponse de LateSail

Dear Nick,

As per our multiple exchanges via email and text, both before and since the charter, Latesail certainly does not have the ability to influence a charter company to disregard official rules; namely allowing a person to charter without formal qualifications.

We remind all our customers of these requirements, however only became aware of the issue when we finally received your documentation - excluding a qualification - just 3 days before the departure date.

Despite this, we were able to arrange 2 potential solutions:
1. Employ a local skipper or
2. Obtain official recognition of your experience via a UK RYA centre or Yacht Club, in the form of a stamped resume

Unfortunately, by you not turning up for the charter, our hands have been rather tied in the matter.

We truly regret this situation as we rallied to ensure you could still go ahead with the holiday.

Best

Sebastian
General Manager

Noté 5 sur 5 étoiles

Would highly recommend

This is my second booking with Latesail as the first went so smoothly. They're very easy to communicate with, very knowledgeable and really help you understand all the different options. What's more is their prices are better than going to the charter companies directly.

I will definitely use them a third time!

25 juillet 2019
Avis spontané
Noté 5 sur 5 étoiles

Excellent sales, service and support from LateSail

This will be my fourth bareboat charter with LateSail, Lynn has continually found great deals for me on some superb catamarans in various locations in europe and the caribbean. The after sales service and support provided by LateSail is excellent, I would highly recommend contacting Lynn to book your next sail boat charter.

9 juillet 2019
Avis spontané
Noté 5 sur 5 étoiles

We've been using Latesail for nearly 20 years

We've been using Latesail for nearly 20 years now. Always helpful and always found us a good deal wherever in the world we wanted to charter. Excellent service and nothing seems to be too much of a bother. The guys are really knowledgeable and have first hand experience of most of the areas we have sailed in ( or know someone who has).

8 juillet 2019
Avis spontané
Noté 4 sur 5 étoiles

very good experience

very good experience. We had been let down on a charter. Latesail stepped in with an excellent website illustrating a vast inventory of boats around the world at very competitive prices. I will certainly be using them as a first port of call in any future charters.

James

4 juillet 2019
Avis spontané
Noté 5 sur 5 étoiles

Good service

Lynn and Russell listened to my priorities and found us a suitable boat for our preferred dates. We will use them again in future.

20 juin 2019
Avis spontané
Noté 5 sur 5 étoiles

Fourth year in a row we have used…

Fourth year in a row we have used LateSail and great service as always.
Nic is helpful, courteous and responsive, and the deals are always good value.
Would not consider using anybody else for our annual charter.

20 juin 2019
Avis spontané

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