Latitude50 Avis 

My husband and I are regular customers with latitude 50. They offer a very friendly and efficient service. We have stayed in four of their properties and all have been superb. I would highly recommend them.

Wonderful week staying in an amazing property, perched over the coastline at Port Isaac. This house is immaculate and comfortable, with views from every window to appreciate the ever-changing weather and seascape. There is parking which is a bonus. Stay here and I guarantee you will want to return.

Lovely stay in a very peaceful location and nowhere was far to visit in the car, highly recommend. The Tractor Shed was very comfortable, with great facilities. The outdoor pool was really lovely but unfortunately not heated as advertised (very cold) but we still enjoyed it. The accommodation floor plan says it has a bath but doesn’t, was a very nice shower but if expecting a bath you will be disappointed. Great place, would definitely recommend.

Latitude 50 offer excellent properties to hire which include pet friendly which is important to me.
The website is accurate and the booking process is easy. The floor plans are great it gives you a feel for the property. The team are friendly and helpful.
I have used Latitude 50 a number of times and have returned to an outstanding property.

Already booked for 2025 and looking forward to an a lovely break.

This was a last minute booking. First time in New Polzeath (usually stay in Daymer Bay) but was pleasantly surprised by the property and location. It had plenty of space, nice walk to the beach, and is a little bit quirky which we quite liked. Clearly a loved family property.

But there are a few things which I think Latitude 50 need to address;
1. Cleaning - the property was not cleaned properly. Unclean baking tray complete with chips in the oven, breadcrumbs behind the toaster/kettle, the extractor fan hood was filthy, there had been no attempt to dust around the various nik naks, and we found an array of things under the sofa and bed when vacuuming before we left. I find this frustrating because Latitude 50 are brutal at not returning the deposit if all is not in order. It's not a big property so no excuse for not cleaning it properly, especially given the check in and check out times!

2. Check in at 4pm and check out at 9.30am - you lose a whole day! This changed from 10.30am and 3pm during covid on the premise properties needed to be deep cleaned. Clearly this properly wasn't deep cleaned (not even moderately cleaned) so why have check in and out times not reverted back.

3. Maintenance - there was a board which kept falling off the side of the bath. It didn't look a new issue. This kind of thing should be sorted.

4. Lack of any salt/pepper/oil etc - again another hangover from Covid, but actually now unique to Latitude 50 let properties, is that there is absolutely no food or cleaning items left in the property except what they leave in the welcome pack. Normally at the end of the summer letting season there would at least be a salt and pepper grinder, oil etc etc. I appreciate the reasons for stopping this during covid, but not now. I'd happily leave salt/pepper/oil/teabags etc for the next person but I don't know if they get binned or the cleaners take them. And its not just food its cleaning stuff; you get left washing up liquid and hand wash but no kitchen surface spray which makes no sense when you are asked to leave the property clean and tidy!

None of this is about the property itself (its a great place to stay); the poor quality cleaning is not unique to this property or letting company. Polzeath/Daymer Bay/Rock are very popular, and properties get very booked up over summer, but that's no excuse for sloppiness in cleaning and maintenance, especially given the cost.

Asked for the Annex to be set up (and paid a significant amount extra). It wasn’t set up, neither did they action it for 2 days.
Sofa was broken - leg had snapped and was made to look as though it wasn’t. Luckily no one elderly sat on it before we noticed.
Glass on clock was broken and shards had been balance back in - the clock was above a door way! We took it down

Then they withheld our deposit saying that a towel was stained.

Lattiude 50 were amazing always helpful. We stayed in Roseverlock Polzeath for a family holiday it was truly amazing. The house worked so well for us and location just perfect.

We stayed at the beautiful boathouse recently near Rock. Incredible property and views. A few things broken in the property (coffee table literally fell to the floor when when 3 of us put a cup of tea on it) and the outdoor furniture is very run down. I don’t think it would be a big ask for things like sugar, shower gel or salt and pepper to exist in the property before guests arrive. I don’t think this is on lattitude50 but in fact the owners who are charging quite a substantial amount for 1 week here. Missing a huge trick not having an outdoor shower when you have a private beach. On arrival the property could have been cleaner as we were greeted by numerous spiders, cobwebs and dead flys. The property itself makes you forget all these things but leaves a slighter bitter taste due to the amount you have been charged crossed with the fact you are paying for 7 days but check in is 4pm and checkout is 9:30am! I was told this was due to the fact the cleaning company covers all of latitude 50’s properties but quite frankly that’s not our problem. Feel like we paid for an extra day we didn’t get due to this. Perhaps something for lattitude 50 to review ? We have booked through lattitude 50 before and the experience was fantastic/ property chyanna was super clean. Won’t stop us from booking again but I think the boathouse could improve things to get that real wow factor.

We had a terrible experience with our property that we rented through Latitude50. We rented the Seabreeze accommodation in Polzeath. The main problem was the bathroom floor which was make up of pebbles that were set into concrete for the whole of the bathroom. This caused no end of problems throughout our entire stay. The shower screen was not fitted to the floor and the water from the shower ran all across the bathroom. Dirty water then just soaked into the concrete causing an horrendous smell. To top it all the drain to the shower was blocked so debris from the drain was floating across the bathroom. To give Latitude50 credit they tried to rectify the problem while we were there but the property requires the whole floor ripping up and starting again. On top of that the lights fused if the shower was on for too long and we were forced to use torches in the bathroom.

Disaster of a place. Stay clear of Seabreeze. The owner has offered £100 refund/compensation and is now ignoring the customer serves team.

A beautifully clean property with stunning views. The grandchildren loved the piano too. We will definitely be back.

A wonderful experience and stay. Fiddlesticks is a beautiful, new and tastefully designed home with incredible attention to the finest detail. There is loads of space with 2 indoor living areas and a large outdoor patio with a sparkly clean pool which is heated. The house is very well equipped - if we may suggest, a plain desk for the poor souls that need to work on holiday and some more serving spoons. Otherwise, simply superb! The house was immaculate upon arrival and the staff at Latitude 50 were responsive, friendly and super efficient.

The Port house is an amazing property. Spacious (family of 2 adults, 5 kids and our two dogs)

It is very well placed. Double driveway, big garden. Very will kitted out. It’s so nice we could have moved straight in on a permanent basis.

Port Isaac (or Port Wenn for my kids) is just an unbelievable location with so much to do on your doorstep.

Stayed in Slipper Rock, in Rock, and had a lovely stay. Exactly what we wanted. Would use Latitiude 50 again if returning to area.

Professional and attentive staff , locally based Si quick to respond and good customer skill

Had a great stay at the property near Port Issac. The walled garden was amazing, an ideal retreat. Overall the property was well presented. However, there are a number of issues that need attention. The condition of the cords for the window blinds are extremely worn and need replacing urgently. There is an extractor fan in the bedroom corridor that runs 24/7. This make the property cold and very thermally inefficient. Also there is not a local isolator switch for this fan which contraves building regs,

We have enjoy this property many times before as we have this time.
However, there seems to have been a slight downgrade with regard to furniture and basics like bin bags, tea towels, toilet rolls and others that have been available in the property during previous stays.

Latitude50 have a good range of properties around the Cornwall area. Their online communication is very good. The property that we stayed in on this visit (Sunrise) was sadly not as clean and well maintained as a previous property we had rented and we would not choose to stay here again.

This is the second time we have used them and very efficient as usual

As first time bookers with Latitude 50 we were delighted with our stay at First Light in Rock. Staggeringly beautiful and spotlessly clean, this is a very well designed property that made the perfect setting for us to relax and unwind. The customer service was second to none and - as mentioned by another reviewer - far and above the experiences we’ve had from other rental companies in the area over the last 2 decades. Highly recommended!

Our stay has been lovely, as usual, but there have been a few ‘issues’ with Seaview (house) in .
However, the staff have been very helpful and have done their best to get them fixed