Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Utter scam... they tried 5 times to charge my card but my bank stopped 2.
They have charged me for 3 items but I only ordered 1. The items I didn't want has been delivered and very cheap nasty items that I didn't order and still haven't received my original order. Scam, disgraceful..I just want a full refund but they are making it very difficult due to no fault from me..scam..scam..scam.
Please Please avoid this company!!! Such a scam selling cheap shoes purchased from China at such highly inflated prices the quality is appalling. On complaint they offered a 50% discount then failed to refund me. They suggested that returning the items back abroad would cost me the customer more than the purchase price, so under duress I agreed to the discount that they have failed to refund. I will be reporting this company to the Financial Ombudsman, totally disgusted in how this company operates.
I had ordered a jacket from LauraPaul London on 6th Dec. Despite numerous assurances from them I have still not received my order. And they have offering 20% on refund on my order. This is really inappropriate and irresponsible on LauraPaul London. Never buy from them. A big scam.
Received poor quality faulty item and am having try and get a refund
Am in process of reporting to trading standards as this site is as described in other reviews
Xmas disaster!!!
Thought I was buying my wife a beautiful coat for Xmas. What she got was a cheap, nasty, poorly made piece of chinese crap that looked nothing like the pictures on the website. When I requested a refund they had the cheek to offer a 10% discount on my next purchase instead... NEXT PURCHASE??!! I don't think so
AVOID AT ALL COSTS. TOTAL SCAM
Don’t buy from this site . They are an absolute scam . I received a coat that looked nothing like the one on their website. The colour was different and the fabric is cheap and the cut . Awful! They come from China ! As for being able to return this product I was refused and their website says that they accept returns . When they don’t . I eventually got 50-% of the purchase price back but the coat has been thrown away as it’s so awful. Customer service accused me of ordering multiple item just to pick one . They are rude ! I ordered only one coat and wasn’t allowed to return it ! Please DONT order from this company. It’s a scam !!!
Absolute Scam the delivered article is nothing like the one advertised. They’ve spent good money on quality advertising but you receive a cheap item from China 🇨🇳 stay clear don’t waste your money
Fancy website giving the assumption its London/Uk based but orders placed come from China from the AliExpress platform.
Quality of garments bought were poor and would have returned had the fees to return not been excessive
Delivery took about 2 weeks to arrive
Bunch of liars, they selling products from China highly overpriced.
I had a good experience with my purchase customer services was very helpful
I ordered a stylish Elliot jacket on the website. It turned out to be slightly smaller than expected, but after a quick response by email, I received a larger size. I had to pay the shipping costs myself, but this was communicated openly from the outset. Thanks to Emma from customer service.
SCAM!! Are not who they say they are. Looks very trustworthy and they shower you with updates on your order, which took 17 days to arrive, from China! The item is not as described; badly made, not true to size, made of cheap material and had no label. AWFUL!
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.
