La Vinothèque Avis 620

TrustScore 4.5 sur 5

4,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I needed a Johnnie Walker gift set that I could not find locally. I saw that La Vinotheque had it in stock. I ordered it on Tuesday evening and it shipped Wednesday and arrived on Friday. Fast shippin... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I Have lots of great experience with your customer service, when I call to order everyone is courteous and nice, I am very selective and they listen and take care of my needs. Recently my order was lo... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

The product was as advertised, but the website prided yourself on prompt delivery but it took over two weeks and we missed the dinner for which the product was purchased...it came the day after thoug... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Right after ordering, I had a family emergency and missed all three attempts for delivery. Desperate to receive my package as it was for bridesmaid proposal boxes, I called the company to explain. The... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Caviste
  2. Magasin d'alcool
  3. Magasin de vins et spiritueux

Écrit par l'entreprise

Discover a unique wine and liquor shopping experience at La Vinotheque. We blend your appreciation for quality wine and liquor with our dedication to excellence. Our philosophy? The customer always comes first. For personalized service and recommendations, call us at ☎️ 877 319 7683.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

620 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent service!

Easy to find and purchase a favorite wine that we couldn’t find locally. Service was fast and wine was wonderfully packaged! Would highly recommend and use again!

13 mai 2025
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Réponse : La Vinothèque

It's fantastic to hear you found your favorite wine with us and that our service was fast and the packaging wonderful! We're thrilled to know you'd highly recommend and use us again. Thanks so much for your kind words!

Noté 5 sur 5 étoiles

Terrific and prompt customer service

Terrific and prompt customer service. A pleasure doing business with them.

5 mai 2025
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Réponse : La Vinothèque

Thank very much you for the lovely review! We're so happy we could provide you with terrific and prompt service. We value your business!

Noté 5 sur 5 étoiles

Great Service!!!

The filling and shipment of my order was efficiently packed and timely!!!

20 février 2025
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Réponse : La Vinothèque

Thank you so much for your kind review! We're thrilled to hear that you appreciated our great service and found the filling and shipment of your order to be efficiently packed and timely. We hope to serve you again soon!

Noté 5 sur 5 étoiles

The package arrived sooner than I…

The package arrived sooner than I expected.

14 février 2025
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Réponse : La Vinothèque

Hi Irma, thanks for the great review! We're happy you got your order so quickly. We appreciate your loyalty and always strive to provide you with the best service.

Noté 5 sur 5 étoiles

Amazing

Amazing! My order was packaged very well, and it was securely safe to where it did not break in transport.

11 février 2025
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Réponse : La Vinothèque

Thank you so much for the wonderful review! We're thrilled to hear your order arrived safely and in perfect condition. We take great care in packaging our items to ensure they arrive just as expected.

Noté 4 sur 5 étoiles

The product was as advertised

The product was as advertised, but the website prided yourself on prompt delivery but it took over two weeks and we missed the dinner for which the product was purchased...it came the day after though so you were close:)

28 janvier 2025
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Réponse : La Vinothèque

We're so sorry you missed your dinner due to the delay. While the product was briefly out of stock, causing an initial delay, we did expedite shipping overnight as soon as it became available. We understand your frustration and apologize that even with the expedited shipping, it didn't arrive in time for your event. We appreciate your feedback and are working to improve our stock management and communication to avoid similar situations in the future.

Noté 5 sur 5 étoiles

Amazing wine

Amazing wine! Thank you!

14 janvier 2025
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Réponse : La Vinothèque

We're absolutely thrilled you enjoyed the wine! We really appreciate your continued support; you've been a wonderful customer, and we always value your feedback. We hope to see you back soon!

Noté 5 sur 5 étoiles

Birthday Gift

I needed a gift for my wife's birthday, and every store was sold out of her favorite wine. La Vinotheque made it quick and easy to get her 3 of her favorite bottles delivered. It came when it said it would and was easy to track.

7 janvier 2025
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Réponse : La Vinothèque

We're thrilled to hear that La Vinotheque helped you find the perfect birthday gift for your wife! We understand how frustrating it can be when you're searching for something special and come up short. We're committed to making wine shopping easy and enjoyable, and we're delighted that your delivery arrived on time and that the tracking process was seamless. Thank you for your positive feedback and for choosing La Vinotheque.

Noté 5 sur 5 étoiles

Overall good experience

The only downside was needing to be home for delivery. Due to them needing ID and signature.

20 décembre 2024
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Réponse : La Vinothèque

Thank you for your feedback! We're pleased to hear that you had a good overall experience with your recent order. We understand that requiring a signature and ID for delivery can sometimes require adjustments to your schedule. We appreciate your understanding that these measures are in place to ensure the secure delivery of alcohol. We are always exploring ways to improve the delivery process while maintaining the highest security standards."

Noté 5 sur 5 étoiles

Grappa Till You Droppa...

Not easy to find that kind of Grappa...Thank You...

11 décembre 2024
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Réponse : La Vinothèque

We sincerely appreciate your positive feedback. We are pleased to hear that we were able to provide you with the Grappa you were seeking. We value your business and are dedicated to offering a unique and diverse selection of products.

Noté 5 sur 5 étoiles

easy to navigate website

Easy to navigate website. Great product with a timely delivery.

12 novembre 2024
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Réponse : La Vinothèque

We sincerely appreciate your positive feedback regarding your recent order. We are pleased to hear you found our website user-friendly and that your order was delivered promptly.

Noté 5 sur 5 étoiles

Quick Shipping and Accurate!

This was the only place I could find Cleveland’s Christmas Bourbon that would ship it; fast shipping and perfect product! Well packaged; very happy husband!

21 novembre 2024
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Réponse : La Vinothèque

Thank you for choosing La Vinotheque. We look forward to serving you again in the future."

Noté 4 sur 5 étoiles

Quick Delivery

Ordered a liquor I couldn’t get in the states and it was delivered quickly.

19 novembre 2024
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Réponse : La Vinothèque

Thank you for your kind words. We're committed to providing a seamless shopping experience.

Noté 5 sur 5 étoiles

Fast secure service

Fast secure service. Package was not damaged.

22 octobre 2024
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Réponse : La Vinothèque

Thank you very much for your kind words! We're glad you had a positive experience.

Noté 5 sur 5 étoiles

Shipping was fast and accurate

Ordering was easy and the the package arrived quickly. Will order from them again.

8 octobre 2024
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Réponse : La Vinothèque

We're so happy to hear that you had a positive experience with your recent order. We strive to provide excellent customer service and fast shipping. Thank you for your business!

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