40% restocking fee and poor communication
Over a month for the part to be mailed. Website indicates in stock. Poor communication and a restocking fee of 40%. This is how they do business.
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Over a month for the part to be mailed. Website indicates in stock. Poor communication and a restocking fee of 40%. This is how they do business.
First order cancelled without bothering to contact me. Second order took 4 business days to ship when their website says specifically it will ship the next business day. Ordered late on a Thursday and it will be shipped at the end of the day today on Tuesday. Also NO communication provided from the seller. These people don’t seem to care.
Terrible service and communication. They ship at the speed of smell. This was my first and last time ordering anything from this company. I could have blacksmith my own parts by now.
buyers beware products are not what are advertised they post one price then say they need to increase price before they can ship to you scam scam scam
pronto mowers is related to this company per the phone chat
There are few reviews of this shower, but you'll do well to believe the 1 star reviews I believe.
I've emailed Lawnmower Parts Online twice and asked specifically if parts listed for sale are held physically in stock ready to despatch. I received automated responses but crucially no substantive response.
I can see no valid reason at all to ignore sales enquires, but the intention to take customers' money and then letting them down seems like a good reason to ignore a direct question that is very easy to answer. At the very best, for Lawnmower Parts Online its conduct is poor and suggestive of dreadful customer service at all stages of a transaction.
I think better, more reliable and decent options for parts are available.
Ordered a skirt for a Craftsman / Husqvarna mower deck. Excellent price . Like all other potential sources the item was back ordered from the factory but I had it in hand in less than two weeks. Part is OEM. Very pleased and highly recommend this supplier!
Found the exact part (new old stock) for my 30 year old snowblower. Part was received timely and was a perfect fit. Price also was fair and a little less expensive than some other vendors.
These guys are pretending to sell OEM
Hustler paint. Their description reads
“747220 - PAINT AEROSOL 1 CAN - HUSTLER OEM”. Shows a picture of OEM spray can as soon as you select item but if you scroll through more pictures of item it shows a picture of an aftermarket Sherwin-Williams can.
I was sent an aftermarket Sherwin Williams can of paint!
Customer service said I could return if I pay shipping and 20% restocking fee….totally now willing to listen and return!
Beware of Lawnmowers.Parts.
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