Lawsons (Whetstone) Ltd - New Malden Avis 

97
•
TrustScore 4.5 sur 5

4,3

Unit 16, Adams Industrial Estate, St John's Road, New Malden, KT3 3SQ Surrey, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Ordered some patio tiles online, but due to a technical error the order was deleted without me knowing. I contacted the local branch, New Malden, when the tiles didn't arrive and Ian Paget was absolut... Voir plus

Noté 5 sur 5 étoiles

Reliable service once again from New Malden branch working in association with Ascot branch for the Douglas Fir Sleeper products not stocked locally. All goods left neatly by the driver on our front d... Voir plus

Noté 4 sur 5 étoiles

Asked for a price for a RSJ lady said she would phone and let me know but never received it . But on the other hand went to pick up all the timber for a roof and the guys were really helpful. Good te... Voir plus

Noté 5 sur 5 étoiles

2nd time of visiting Lawsons in New Malden and the level of service received again was outstanding. Always met with a warm greeting from the receptionist and the yard worker’s who went out of there wa... Voir plus


À propos de l'entreprise

  1. Magasin de bois
  2. aussi dans
  3. Magasin de materiaux de construction
  4. Magasin de matériel pour clôtures

Écrit par l'entreprise

Lawson and Son Timber Merchant was established in 1921 in North London, becoming Lawsons Whetstone Ltd in 1931. Here at Lawsons, we stock a huge range of premium and high quality fencing supplies, consisting of fence panels, fence posts, gravel boards, closeboard fencing, fencing accessories and much more. Being one of the largest timber and builder's merchant in London and the South East allows us to stock timber fencing in much larger volumes than smaller suppliers, meaning that you benefit from our range of fencing and timber products.

Family Values, Professional Service

Écrit par l'entreprise

Lawsons is a family-owned company, established in 1921, and we pride ourselves on our customer service - whether you're a tradesman/builder or a novice DIY enthusiast.

Coordonnées de contact

  • Unit 16, Adams Industrial Estate, St John's Road, New Malden, KT3 3SQ, Surrey, Royaume-Uni

  • 020 8336 1188

4,3

Excellent

TrustScore 4.5 sur 5

97 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 92 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,3

Tous les avis

(97)

804 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Great service, great price

Sales person called back when they promised. i have been a customer for many years now, and Lawsons always give great service at a great price.

22 janvier 2026
Noté 5 sur 5 étoiles

The staff were very helpful …

The staff were very helpful and made it a pleasure to shop with you, the office staff were so good this morning when I called to check my delivery time, and when the two drivers came with the delivery they helped put the fencing supplies in the front garden fantastic service

14 juillet 2025
Avis spontané
Logo de Lawsons (Whetstone) Ltd - New Malden

Réponse de Lawsons (Whetstone) Ltd - New Malden

Thank you for leaving a review. We are proud of the service we offer and our Drivers try to help customers wherever they are able

Noté 2 sur 5 étoiles

service and politeness !

went in to for some help in buying some wood asked the person on the counter how much the wood ( 2 types ) was spending £100 ( maybe not lot money ) he seemed off handed in giving me the cost like it was a hard job when I said ok of can I buy the following told me to go out into the yard and speak with someone
saw 1 person I did not even say any think to him he just shouted " your have to wait got lot people to serve "
no a way to run a business or customer service
went else were !

17 juin 2025
Avis spontané
Noté 2 sur 5 étoiles

Delivery was due by lunchtime on a…

Delivery was due by lunchtime on a Wednesday. I had this confirmed the previous working day saying that my order was loaded on the lorry and ready for AM delivery.
It got to 3 pm on the day of delivery and no show, I called them and discovered that the order was still not loaded and would t be with me until the Friday.
Someone somewhere was not telling me the whole truth so I’m left a bit disappointed and having to have a difficult conversation with my customer.

14 juin 2023
Logo de Lawsons (Whetstone) Ltd - New Malden

Réponse de Lawsons (Whetstone) Ltd - New Malden

We are very sorry that your delivery was late - this is not the level of service we seek to offer and yo should have been contacted. We will speak to the branch in question

Noté 5 sur 5 étoiles

Reliable service once again.

Reliable service once again from New Malden branch working in association with Ascot branch for the Douglas Fir Sleeper products not stocked locally. All goods left neatly by the driver on our front driveway without restricting our parking. Quoted price accurate as usual.

16 mars 2023

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