Awful! Being a tenant with them is fine until anything at all goes wrong. They just barely do anything. Judging by the amount of time they have for any issues, they must be looking after millions of... Voir plus
Établissement
Changer d'établissement20-21 Church Road, BR2 0EG Bromley, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
I had a pleasant experience with Macy at my viewing last week Friday. Macy calmly took me around the property and addressed my concerns regarding a scaffolding outside the adjacent property. Macy e... Voir plus
Macy was very polite and helpful, answering any question or worries that me and my partner had when we were looking for a flat. We would recommend her services to anyone else in the same position.
We had a great experience with Leaders when moving into our new flat. James and Sharon were incredibly helpful throughout the whole process and made everything feel so easy and stress-free. They were... Voir plus
À propos de l'entreprise
- Agence immobilière
- aussi dans
- Agence de location immobilière
- Évaluateur immobilier
- Géomètre-expert immobilier
- Investissements immobiliers
À propos de Leaders - Bromley
Écrit par l'entreprise
Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.
Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!
We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.
For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.
Your local property experts
Écrit par l'entreprise
- Whether you are looking to sell or let your home, our teams are on hand to help.
Coordonnées de contact
20-21 Church Road, BR2 0EG, Bromley, Royaume-Uni
4,8
Excellent
176 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 96 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Amazing experience !!
5 novembre 2025
Avis spontané
Réponse de Leaders - Bromley
Dear Layla Sks, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
Want to thank Molly for her guidance…
Want to thank Molly for her guidance through my renting process.
5 novembre 2025
Avis spontané
Réponse de Leaders - Bromley
Dear Nancy Marie Blackmore We greatly appreciate your 5-star review and the time you took to share your experience with Molly. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
thank you Molly for all your help just…
thank you Molly for all your help just fantastic with help even from a phone call !
5 novembre 2025
Avis spontané
Réponse de Leaders - Bromley
Dear Connie Dredge We greatly appreciate your 5-star review and the time you took to share your experience with Molly. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
I really enjoyed dealing with leaders…
Excellent customer service
I really enjoyed dealing with leaders team , they are excellent team , Moly has supported me in my application many thanks Moly .
Special thanks to summer who exceeded my expectations in help and support, she went the extra mile and called me to fellow my request.she is informative and polite , Summer you are amazing , many thanks
3 novembre 2025
Avis spontané
Réponse de Leaders - Bromley
Dear Salwa Elbadrawy We greatly appreciate your 5-star review and the time you took to share your experience with Molly and summer . Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Summer was professional
Summer was professional, personable, friendly and informative today when I called about viewing a letting property.
I was registered quickly and efficiently.
30 octobre 2025
Avis spontané
Réponse de Leaders - Bromley
Dear Louise We greatly appreciate your 5-star review and the time you took to share your experience with Summer. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Thank You Leaders/Shuk
I am a first time landlord and cannot recommend Shuk at Leaders highly enough. Shuk is courteous, efficient and clearly highly skilled at what she does, which has made the process of renting my property a straightforward, stress free experience. Thank you so much!
29 octobre 2025
Avis spontané
Réponse de Leaders - Bromley
Dear Kaz We greatly appreciate your 5-star review and the time you took to share your experience with Shuk. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Lillie was absolutely amazing with my…
Lillie was absolutely amazing with my let. She really helped Me navigate what I needed to be doing and when to do it !!
25 octobre 2025
Avis spontané
Réponse de Leaders - Bromley
Dear Sabruskia Bonval We greatly appreciate your 5-star review and the time you took to share your experience with Lillie. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Good Experience
Summer was very efficient / polite through out the process would definitely recommend her as an agent.
24 octobre 2025
Avis spontané
Réponse de Leaders - Bromley
Dear Jayldn We greatly appreciate your 5-star review and the time you took to share your experience with Summer. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
From our first contact with Leaders…
From our first contact with Leaders Molly has been more than helpful. Any questions Molly found out the answers and relayed them back to us as quick as she could. She is such a lovely person polite and understanding and is an asset to your company.
Thank you for all your help.
Highly recommend.
24 septembre 2025
Avis spontané
Réponse de Leaders - Bromley
Dear Jo Rumin We greatly appreciate your 5-star review and the time you took to share your experience with Molly. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Excellent support from Summer O'Grady
10 octobre 2025
Avis spontané
Réponse de Leaders - Bromley
Dear Gajath Gimar Dissanayake We greatly appreciate your 5-star review and the time you took to share your experience with Summer. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
A big thank you so much to Molly for…
A big thank you so much to Molly for all her help and guidance
10 octobre 2025
Avis spontané
Réponse de Leaders - Bromley
Dear Margaret Louise We greatly appreciate your 5-star review and the time you took to share your experience with Molly. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Trusted Team.
Fully recommend the brilliant team of Leaders. Top customer service, and very knowledgeable. Many thanks to Harrison for your very friendly advice and patience!
12 septembre 2025
Avis spontané
Réponse de Leaders - Bromley
Dear Sue Freeman We greatly appreciate your 5-star review and the time you took to share your experience with Harrison. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Fantastic
I had a fantastic experience with Leaders.
Their team was incredibly helpful, friendly, and knowledgeable, especially Harrison who showed us around, which made the whole process smooth and stress free. Highly recommend.
30 septembre 2025
Avis spontané
Réponse de Leaders - Bromley
Dear Hayley Barnes We greatly appreciate your 5-star review and the time you took to share your experience with Harrison and the team. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Amazing service provided
Amazing service provided, all requests dealt with promptly and professionally and brilliant customer service.
I’d like to single out Harrison, who has been a great ambassador for the company.
30 septembre 2025
Avis spontané
Réponse de Leaders - Bromley
Dear Imran Tariq-Syed We greatly appreciate your 5-star review and the time you took to share your experience with Harrison. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Réponse de Leaders - Bromley
Dear Felipe da Silva Almeida
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks
Customer Care Team
Moly was very patient and friendly, and helped us to manage the dates and rent more affordably
The member of the agency Molly, was very patient and helped to do friendly negotiation with the landlord.
29 septembre 2025
Avis spontané
Réponse de Leaders - Bromley
Dear Carlandio de Jesus Oliveira
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks
Customer Care Team
Fantastic work Leaders and Molly
Leaders have been helping me with renting my property for the last 15 years and they are very good at it and supportive. I only had 7 working days in between tenants to prepare the property with quite a lot to do and be ready for the new tenant. Molly from Leaders was very good and efficient in helping me with finding the right people to do the job. She even answered my phone call on her day off to help. Really appreciate it.
11 septembre 2025
Avis spontané
Réponse de Leaders - Bromley
Dear Lionel Oo
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks
Customer Care Team
Summer has been so helpful and dealt…
Summer has been so helpful and dealt with all my questions in a timely manner, I appreciated the time that she gave me. A very professional lady.
24 septembre 2025
Avis spontané
Réponse de Leaders - Bromley
Dear Jackie Tracey
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks
Customer Care Team
Such a great team!
Such a stress free experience! All the team at Leaders were so polite and helpful. Such a lovely team!
18 septembre 2025
Avis spontané
Réponse de Leaders - Bromley
Dear Sophie
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks
Customer Care Team
Great job Summer!
Thank you Summer for your help really appreciate that you are amazing!
15 septembre 2025
Avis spontané
Réponse de Leaders - Bromley
Dear Mimoza We greatly appreciate your 5-star review and the time you took to share your experience with Summer. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
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