Very polite, punctual, professional service. He answered all our questions and understood that this was our first viewing and even though this property is not for us Callum agreed to work with us to f... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement312 High Street, CR0 1NG Croydon, GB
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Lisez les avis des autres
This is our second let with Leaders and cannot praise them enough - especially Calum who has been in constant contact keeping us informed of the let and finding very suitable tenants. Thank you Calum... Voir plus
Callum was friendly and gave us a better picture about the area and the house. We had a great experience and would recommend leaders as a great choice for renting. Their zero deposit option is a great... Voir plus
Calum was polite, very pleasant and arrived on time. He was helpful and any questions he couldn’t answer, he rang a colleague to confirm. A very nice young man !
L'entreprise a répondu
À propos de l'entreprise
- Agence immobilière
- aussi dans
- Agence de location immobilière
- Évaluateur immobilier
- Géomètre-expert immobilier
- Investissements immobiliers
À propos de Leaders - Croydon
Écrit par l'entreprise
Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.
Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!
We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.
For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.
Your local property experts
Écrit par l'entreprise
- Whether you are looking to sell or let your home, our teams are on hand to help.
Coordonnées de contact
312 High Street, CR0 1NG, Croydon, Royaume-Uni
4,9
Excellent
266 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 95 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Calum was really understanding to my…
Calum was really understanding to my request and showed readiness to helping me through my series of uncertainty.
3 octobre 2026
Avis spontané
Réponse de Leaders - Croydon
Dear Ayomide Taiwo, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Kind regards, Customer Care Team
Met Calum today at a property on…
Met Calum today at a property on brighton road, he was very personable and professional and attentive when explaining my current situation. Great positive attitude towards getting me the right property on a limited time scale! Thanks :)
2 octobre 2026
Avis spontané
Réponse de Leaders - Croydon
Dear Shawna Brady-Lavis, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Kind regards, Customer Care Team
My Experience with leaders in Croydon…
My Experience with leaders in Croydon rental team was amazing, as soon as I told them I wanted to rent my flat they found me a tenant with in the week .
They did everything that they could to make it stress free and it was .
Thank you so much
Ossie and Calum .
Allie Baldacchino
2 octobre 2026
Avis spontané
Réponse de Leaders - Croydon
Hi Allie Baldacchino,
Thank you for taking the time to review your recent experience with our Leaders Estate Agents Head Office branch. It's pleasing that we could provide you with a positive experience.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Care Team
April was absolutely lovely and very…
April was absolutely lovely and very helpful. She assisted us so well throughout the process and was always friendly, patient, and professional. We really appreciated her support and the way she made everything easier for us. Thank you, April, for your excellent service!
2 octobre 2026
Avis spontané
Réponse de Leaders - Croydon
Hi Adedeji,
Thank you for taking the time to review your recent experience with our Leaders Estate Agents Head Office branch. It's pleasing that we could provide you with a positive experience.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Care Team
They give everything in details so that…
They give everything in details so that you will know what you doing.The staff are so nice to each and everyone. They’re patient, respectful and supportive as well.Thank you Calum, he’s so nice to everyone especially during our process .
20 septembre 2026
Avis spontané
Kyle was very helpful and…
Kyle was very helpful and knowledgeable about the area on my viewing. Punctual an friendly too.
29 septembre 2026
Avis spontané
Kyle was great very quick to respond…
Kyle was great very quick to respond and kept clear communication, he went above and beyond to get us in our new home in a timely manner
23 septembre 2026
Avis spontané
LEADERS CROYDON EMPLOYEE Calum misbehaved and abused on call after asking for a 5 star review.
Fast and reliable process, got the keys today and moved in finally.
25 septembre 2026
Avis spontané
Réponse de Leaders - Croydon
Dear Prabal Sarkar,
We value your feedback and sincerely appreciate you taking the time to share your experience with us. Our goal is to provide exceptional service, and we take any concerns from our customers very seriously. We apologise for falling short of your expectations on this occasion and truly appreciate you bringing this to our attention.
Best regards, Customer Care Team
He is the best nice organised…
He is the best nice organised personality, very easy going ,please work with him
25 septembre 2026
Avis spontané
Had a viewing with Calum today
Had a viewing with Calum today, he definitely smashed it as I made an offer immediately! Very nice and prepared!
24 septembre 2026
Avis spontané
Calum was very supportive throughout…
Calum was very supportive throughout the entire process
17 septembre 2026
Avis spontané
I had a very positive experience with…
I had a very positive experience with April Harvey. She showed us the flat and guided us through the whole process from making the offer to completing the necessary steps. April was extremely professional, helpful and responsive throughout.
She handled everything very quickly and efficiently, and kept us informed at every stage. We really appreciated her excellent communication and friendly approach.
I would highly recommend April Harvey to anyone looking for a professional, reliable and helpful letting agent. Thank you, April, for making the whole process so smooth and stress-free!
14 septembre 2026
Avis spontané
I had and wonderful viewing with Apirl…
I had and wonderful viewing with Apirl ❤️she was detailed and allowed me the time to look and view the home I asked my questions and she gave clear and understanding answers.
Very polite and displayed calm body language
14 septembre 2026
Avis spontané
Would recommend
Great company!was looking for my first home for a long time with different company’s but not one helped me like leaders they went above and beyond. Great service would definitely recommend! Staff are lovely! Croydon Owsie and Callum both helped me and now carol too! Made it as straight forward as they possibly can and the communication is great! Still there for support and I’ve been in my home for a month!
29 juillet 2026
Avis spontané
Réponse de Leaders - Croydon
Dear Soph
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Had an amazing experience with Leaders…
Had an amazing experience with Leaders spoke to Calum in the morning he arranged for me to view the property that afternoon he was extremely professionally and had all the necessary information I needed. Can’t fault them or him.
22 août 2026
Avis spontané
We had a great experience with Calum
We had a great experience with Calum. He was very friendly, polite and professional throughout the property viewing. He explained everything clearly, answered all our questions and made the whole experience easy and comfortable. Very helpful and approachable -highly recommended!
14 août 2026
Avis spontané
Great agent
Recently spoke to Selelwyn about a rental property, he was very straight forward and professional about it which I personally liked. He is very quick and seems eager to help you get a rental property to as soon a possible.
12 août 2026
Avis spontané
Réponse de Leaders - Croydon
Thank you, Donnell, for your wonderful feedback. We're thrilled to hear that you found Selwyn to be straightforward and professional, and that he was quick to assist you in your search for a rental property. Helping people find and enjoy the right home is at the heart of everything we do, and your kind words will be shared with our team to encourage their continued commitment to quality service.
Accommodating and professional
Selwyn was really accommodating when I enquired about properties to rent. Very helpful and professional
6 août 2026
Avis spontané
Réponse de Leaders - Croydon
Thank you, Jenny, for your kind words about Selwyn's helpful and professional service. We take pride in being customer-centric and ensuring that every stage of the property journey is clear and supportive. We look forward to helping you find the perfect home again in the future.
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