Aleyna and Selwyn at the Forest Hill Leaders branch have been super helpful throughout and have been very responsive ensuring all the questions we have asked are answered quickly and clearly. Henry an... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement9-13 The Façade Devonshire Road, SE23 3HA Forest Hill, GB
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Lisez les avis des autres
Jake, James, and Selwyn provided professional attention from the initial phone contact all the way through to the property viewing. Solid service overall. provided professional attention from the init... Voir plus
Selwyn Pacheco was assigned to the property I was looking to rent, however it was a shame that the dates did not align well. Selwyn then texted me on WhatsApp asking for a “favour” and to write a revi... Voir plus
L'entreprise a répondu
Currently looking for a new place to rent and experience with Leaders has been great so far. Selwyn has been very helpful in answering my queries and is really helping me get my ideal place as quickly... Voir plus
À propos de l'entreprise
- Agence immobilière
- aussi dans
- Agence de location immobilière
- Évaluateur immobilier
- Géomètre-expert immobilier
- Investissements immobiliers
À propos de Leaders - Forest Hill
Écrit par l'entreprise
Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.
Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!
We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.
For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.
Your local property experts
Écrit par l'entreprise
- Whether you are looking to sell or let your home, our teams are on hand to help.
Coordonnées de contact
9-13 The Façade Devonshire Road, SE23 3HA, Forest Hill, Royaume-Uni
4,9
Excellent
367 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 96 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great service
Great service! Renting in the UK for the first time, I found the staff very helpful and the process went smoothly. Lillie and Selwyn have been very professional and offered valuable assistance at all steps.
17 juin 2026
Avis spontané
Réponse de Leaders - Forest Hill
Dear Bastien We greatly appreciate your 5-star review and the time you took to share your experience with Selwyn and Lillie. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Réponse de Leaders - Forest Hill
Dear Sreeja
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Helpful
Selwyn responded quickly and was very helpful with organising a viewing hassle free
18 juin 2026
Avis spontané
Réponse de Leaders - Forest Hill
Dear Luke
We greatly appreciate your 5-star review and the time you took to share your experience with Selwyn. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Selwyn is such a great proffesional
19 juin 2026
Avis spontané
Réponse de Leaders - Forest Hill
Dear Antonio Garcia Piqueras
We greatly appreciate your 5-star review and the time you took to share your experience with Selwyn. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Solid estate agent with good properties
Macy was consistently really helpful throughout the viewing process, guiding me to very quickly find an appropriate property, responding quickly, and being personable, engaging and friendly.
19 juin 2026
Avis spontané
Réponse de Leaders - Forest Hill
Dear Laurence Gerhardt
We greatly appreciate your 5-star review and the time you took to share your experience with Macy. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Really pleased with the service
Really pleased with the service. Responded very promptly to my initial inquiry, and set up a viewing right away. Macy was very professional, helpful, and friendly
17 juin 2026
Avis spontané
Réponse de Leaders - Forest Hill
Dear Toby
We greatly appreciate your 5-star review and the time you took to share your experience with Macy. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Macy has been great at helping me book…
Macy has been great at helping me book a flat viewing.
17 juin 2026
Avis spontané
Réponse de Leaders - Forest Hill
Dear Eva Wolzok
We greatly appreciate your 5-star review and the time you took to share your experience with Macy. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Such fast responses and very lovely…
Such fast responses and very lovely service, no complaints in fact I recommend!!
16 juin 2026
Avis spontané
Réponse de Leaders - Forest Hill
Dear Barreirapurcell Enna Frances, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Kind regards, Customer Care Team
Working alongside Selwyn Pacheco & his…
Working alongside Selwyn Pacheco & his team covering their Inventory & Check Out reports is a pleasure, and we really value our working relationship with the Forest Hill branch.
15 juin 2026
Avis spontané
Réponse de Leaders - Forest Hill
Dear Blinc Reports
We greatly appreciate your 5-star review and the time you took to share your experience with Selwyn and the team. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Asked Jenny Hollands for copies of…
Asked Jenny Hollands for copies of selective licences. Jenny responded very quickly with the documents
28 mai 2026
Avis spontané
Réponse de Leaders - Forest Hill
Dear Customer We greatly appreciate your 5-star review and the time you took to share your experience with Jenny. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Highly recommend using Leaders
I have been using Leaders - Forest Hill for over 10 years to market and manage my rental house and they have always been efficient, professional and a pleasure to deal with. My initial contact to market the property was with Jenny Holland and she made the process very easy and got my first tenant in no time at all.
28 mai 2026
Avis spontané
Réponse de Leaders - Forest Hill
Dear Peter Hilborn, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Jenny. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Kind regards, Customer Care Team
Thank you to Macy!
Macy was amazing! She was super communicative and efficient
27 mai 2026
Avis spontané
Réponse de Leaders - Forest Hill
Dear Hannah Cope
We greatly appreciate your 5-star review and the time you took to share your experience with Macy. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
As a Landlord
As a Landlord, Selwyn is your Agent! He has managed my properties for over 15 years and he always goes over and beyond! Thank you and please don’t leave as you are asset to Leaders!
27 mai 2026
Avis spontané
Réponse de Leaders - Forest Hill
Dear Van Ba Ta, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Selwyn. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
Aleyna has been very helpful and…
Aleyna has been very helpful and informative throughout the process so far! She also has been super responsive which has been really refreshing!
18 mai 2026
Avis spontané
Réponse de Leaders - Forest Hill
Dear Rhodri Hosking We greatly appreciate your 5-star review and the time you took to share your experience with Aleyna. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Macy thank you for the hardwork amd…
Macy thank you for the hardwork amd reaching out always
22 mai 2026
Avis spontané
Réponse de Leaders - Forest Hill
Dear Customer
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Great and friendly service from Macy
Macy was great, called me promptly after my inquiry and registered m y on the system. Many thanks!
22 mai 2026
Avis spontané
Réponse de Leaders - Forest Hill
Dear Liran May
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Renting our new home with Leaders
We are currently in the process of securing our next flat to call home, and we couldn't have asked for a better team to help us! Aleyna, Macey, and Selwyn from Leaders have been absolutely amazing throughout the entire process. They were always spot-on with their responses and handled everything with the utmost professionalism. A very special thank you to Aleyna for everything she has done for us so faryour help has been invaluable. I definitely recommend Leaders and their fantastic services to anyone looking for their next home!
22 mai 2026
Avis spontané
Réponse de Leaders - Forest Hill
Dear Ciprian-Nicolae Prodan, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Kind regards, Customer Care Team
Selwyn
Selwyn, James and Aleyna gave me excellent service when finding me a property 👌🏽
21 mai 2026
Avis spontané
Réponse de Leaders - Forest Hill
Dear Martin Pearson, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Kind regards, Customer Care Team
Great experience with Leaders
Great experience with Leaders from start to finish. Selwyn in particular was incredibly helpful throughout the whole two years we spent in our flat. Always responsive, friendly and easy to deal with, which made the renting process genuinely stress-free. Really appreciated all the support along the way. Would happily recommend.
17 mai 2026
Avis spontané
Réponse de Leaders - Forest Hill
Dear Adam
We greatly appreciate your 5-star review and the time you took to share your experience with Selwyn. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Réponse de Leaders - Forest Hill
Dear Serges
We greatly appreciate your 5-star review and the time you took to share your experience with Aleyna and James. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
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