Leaders - Wolverhampton Avis 

I would never use Leaders again. Their service has been a complete waste of time and money.

I chose them based on online reviews and initial promises. I was told my property would be rented within 2–3 weeks at a competitive price. Instead:
• Rent was lowered four times without proper justification
• It took two months to secure only three viewings
• Property was rented only after I had already left the country, despite giving full management
• Communication between their staff was extremely poor — three different people, none aware of my situation
• I was repeatedly asked about arranging viewings after I had already left the UK, although they had been informed several times
• I was asked if I was in Poland, and I even received a letter referring to Afghanistan — a clear sign they did not know anything about my case
• Their “Landlord Portal” is useless — no meaningful information
• Rent payments are delayed and slow to process

They promised marketing efforts (including a pole sign) and discussed a no-deposit option — none of this was done. They did nothing for the first month while I was still in the UK, then rushed once I left, without proper communication or transparency about tenants or other prospects.

I trusted them with full management, yet I still had to manage situations myself because they forgot important details and failed to follow through on agreements.

This has been a stressful, unprofessional, and disappointing experience. They benefit from landlords’ money while providing little support or value. I do not recommend their services.

We had a tenant turnover last month. The team, especially Lewis, did an amazing job in marketing the property and securing a tenant in a very short period of time. He was very helpful and the communication was excellent.
It was a stress free process.
We are very happy with all the help and advice provided throughout the process.
We are very satisfied with the way they handled the turnover and would definitely recommend Leaders.

Had an absolutely AMAZING experience with leaders and helping me get my forever home! I want to thank Lewis as he has been great, really helpful, very understanding! The process has been so easy and fast! Thank you Leaders

I’m extremely satisfied with how Lauren Hare managed my entire moving process, She was attentive, efficient, and supported me every step of the way, making the experience smooth and stress-free.

Excellent and very professional my agent was, continue to be so kind and helpful to your customers.

Recently let my property with Lewis from Leaders. He is a credit to the company, always kept me informed, talked me through the process and the products offered. He worked super quick, as he had my property let with 24hrs. Thank Lewis, really appreciate your support through this

Excellent customer service throughout home moving process. Thanks to Lauren and Luis.

Dealt with the Wolverhampton agents had an estate agent called lewis help me through the whole process can't thank him enough such a kind soul, and helped make it a smooth and less stressful move

I was so pleased with the professionalism of Lauren Hare. She kept me well informed of viewings, how each one went and got my property rented in a matter of days.
Keep up the good work

I rented a property through Leaders in Wolverhampton and had a fantastic experience. The house was lovely, The staff were incredibly responsive, and the communication was amazing! That's so nice of them! And the gift they gave me in the box was a lovely gesture. I highly recommend Leaders!

I am very pleased with how Lauren Hare handled my entire process of moving- from enquiries to my actual move, she was spot on and helped me every step of the way to make the process easy. She replied to my mails promptly and made sure all my concerns were addressed.

There might have been a bit of set back on the day that I moved in but she took care of it and has kept the communication lines open so I am pleased with the company and especially with Lauren. Thank you.

Hmnnnn!! Infact I am absolutely speechless, because I am short of words only to say Thank you to Mr Lewis Landell, for his support and constant support and efficient communication and good customer service, treating his clients with respect and dignity, he and his team have been wonderful, even with a welcome package, the process was smooth, I rented an apartment, without stress. Good work Leaders.

Lewis was professional and kind and help me every step through the process. This being my first home I had a lot of questions and Lewis answered everything I needed to know he was a great help. Thank you Lewis

Thank you very much Lewis, it was a fantastic experience with you during my whole journey of renting a house. You did to much hardwork and support me. I am really happy with your services.
Thanks.

Lauren was fantastic from start to finish in the process of becoming a tenant,nothing was to much trouble,from responding quickly to calls and emails too giving advice and patience,she won’t above and beyond…Thankyou Lauren.

I’ve transferred over management of my property to Leaders and from the first phone call with Kate I have had a brilliant experience. Kate has managed the transfer seamlessly, with regular clear communication and a proactive approach. I have not once been concerned that things were off track or had to chase for any updates. Kate has made a brilliant first impression to the organisation and I feel confident that my property is in safe hands with Leaders. Highly recommend!!

The speed with which the transaction was completed. The people i dealt with were very proffesional and helpful. Nothing was too much trouble

During the process Hannah was very helpful and patient and polite during the process

I have recently been assisted by Chelsea Gromet who with all professionalism managed to provide us with a smooth and agreeable rental experience. I would definitely recommend her services in the future.

This is my 1st time of using Leaders and I am very impressed. Leaders are very professional, kept me informed, have good market knowledge and I have been very hands off, as required, in the process of installing a tenant into my property. The team (Kate, Chelsea, Jenny) have been great and proactively overcome teething issues that were always going to arise. I will be using Leaders again.