Lease of Mind Avis 

Emma was recommended to me by a colleague to look into the option of a self managed novated lease. I have a current novated lease through the default provider that my workplace uses and that lease is up at the end of year. I was looking to self manage as I haven’t had the best experience with my current provider. Emma took the time to look over all of my paperwork (including the renewal) and was honest and transparent about my options moving forward. She’s not here to make a quick buck out of clients or rip them off. I’d definitely recommend her services to anyone looking to explore novated leasing.

I moved to Australia just over a year ago and had no clue how novated leasing worked. My first finance application with the salary packager my company had exclusivity with didn't get through, and honestly I was ready to give the whole idea up.
Emma at Lease of Mind turned that around completely. She took the time to actually explain the mechanics to me, what each document meant, what the timelines really looked like, rather than just telling me what I wanted to hear. When my employer's internal process turned into weeks of back and forth, she stayed across it without me ever having to chase her.
The bit I'll remember most is that after settlement she posted me a gift box all the way from WA, and checked in about my family’s arrival to Australia.
If you're new to Australia (or have lived here all your life) and novated leasing overwhelms you, talk to Emma and the team. Genuinely good people.

I was researching novated leases and received a few quotes from a provider, but they were quite unclear and didn’t show important details such as the interest rate, lease terms, and other potential fees.

Luckily, Emma was kind enough to have a look through the quotes and break down the details I needed, which really helped me narrow down my options.

The best part of it her help was completely free of charge.

Thanks again, Emma! Really appreciate your help.

Emma is experienced, good at explaining things, and clear about what she can and can't help with. Helped me avoid jumping into a high interest novated lease and gave great advice.

Emma Lane on fire 🔥 so much so she has an entire post removed from Reddit. You make money out of your Facebook group, yes you try to be helpful but you make money out of people. You are not free. Disclose your rates or maybe I’ll post a quote of yours reverse engineered and let’s reveal the real truth! Service is fine but your rates are a joke!

I’m extremely grateful to Emma and Jess for all their help and support in setting up my novated lease.

I’ve known Emma for more than a year through her Facebook group and every time I’ve had a question about novated leasing, she has always been there to answer my questions and help me straight away. Her knowledge, patience and willingness to help have genuinely made the whole process so much easier for me.

I truly appreciate all the effort and support from both Emma and Jess. It’s been such a positive experience and I’m very thankful to them.

Wishing Emma, Jess and the entire Lease of Mind team all the very best and continued success! Highly appreciate everything you do. ❤️

Emma is superb. Trustworthy, realistic, authentic and a warrior against big corporates scamming people. She’s contactable when you need her, expert, and able to make the complex world of novated leasing accessible. She was recommended to me, and I’ll be recommending her services to many others! Couldn’t rate her more highly.

Emma was excellent, answering all questions I had and guiding me through the process. I would highly recommend Emma for novated leasing.

I’d describe Emma and Lease of Mind as the antithesis of the entire novated leasing market. That’s the short version.

But for those of you looking for the detail (and I know you are, just like I was..)

After contacting multiple employer recommended leasing providers multiple times, asking questions and comparing options — only to have to repeat the process, due to opaque answers, incomplete responses and constant handovers between sales people, I was basically at my wits end, when I found Lease of Mind.

The play on words is apt, as my mind, was immediately put at ease when Emma answered my call. Every question answered. Every email properly answered. A real person who answered - like a real person, not like a sales pitch wrapped in buzz words that don’t make sense.

Emma secured us a better effective interest rate, provided excellent support, and even went above and beyond to help sort out a major error when our dealer cancelled our order (thanks, workplace leasing provider for taking over my order without even communicating that.)

Honestly, if you’re at all on the fence - you need to talk to Lease of Mind!

Emma was phenomenal, she knows her stuff and is fantastic, I would recommend her to anyone!!

Thank you Emma!!

Emma from Lease of Mind was an invaluable help in securing my novated lease. She took the time to explain the different options available and helped me carefully weigh the pros and cons of each. I particularly appreciated her patience, knowledge, and willingness to answer all of my questions throughout the process. Her guidance made what could have been a complex decision much easier to navigate. I would highly recommend Emma and her services to anyone considering a novated lease.

As a novice to novated leasing I had very little knowledge of the process of novated leasing. Emma had been very helpful in understanding the process and comparing the quotes for a fully managed lease through the salary packaging provider versus a self-managed lease. She has also been very responsive to my questions along the way via email and phone / video contact, making the process much smoother. Thank you Emma!

Emma was incredibly knowledgeable and helpful regarding novated leases, including best ways to plan current and future structures.

Very Responsive, Transparent and honest.
If you can have a self managed lease, please please contact Lease of Mind/Emma Lane!!

Emma works very hard in getting the best lease deal for us. In the end, we couldn't go with Emma because of the anti-competitiveness of my employer contract with Smart which did not allow us to go with an outside financier.

Emma still was very helpful when she found that out and still made sure we were not fleeced more by smart by giving advice after

I had a great experience working with Emma from Lease of Mind. She was incredibly easy to deal with and made the whole process feel simple and stress-free.

Emma was always prompt with her replies and kept me well informed every step of the way, which I really appreciated. Her communication and professionalism made a big difference.

I’d definitely recommend Emma and Lease of Mind to anyone looking into a car lease.

Sharp pricing, very competent on the products they offer, informative and accommodating. I received excellent support upfront to find the right structure for my needs and to address all my questions and concerns.

Very professional and great advice. I keep coning back.

Great customer service, willing to negotiate and find the best solution for your individual needs.

Emma is a wealth of knowledge when it comes to Novated Leasing. I have had the pleasure of having many chats with Emma regarding my novated lease, despite the fact that I was unable to lease through her she went above and beyond and was always willing to help. I continue to liaise with Emma on a regular basis.

I would highly recommend Emma and Lease of Mind for anything novated lease related. Emma's knowledge of the industry is unmatched and firmly believe she is a honest and transparent provider.