Purchase a 49ers rug for my husband &…
Purchased a 49ers rug for my husband & when it came after waiting nearly 3 weeks it was a MAT not a Rug!False advertisement my Husband is really upset;I want a Refund ASAP!!!
4 octobre 2026
Avis spontané
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
À propos de l'entreprise
Écrit par l'entreprise
Legacy Gridiron specializes in premium area rugs designed for comfort, durability, and everyday living. Our rugs are made with carefully selected materials, offering a soft, comfortable feel, quality construction, and reliable anti-slip backing. We are committed to providing a smooth shopping experience, responsive customer support, and dedicated service before and after every purchase.
Coordonnées de contact
1942 Broadway Ste 314C, 80302, Boulder, Etats-Unis
- support@legacygridiron.com
- legacygridiron.com
2,9
Moyen
6 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 75 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
They went above and beyond in my order
They went above and beyond in my order. They met all of my expectations when I was designing this rug. It came out so great! I would recommend this company to anyone in the future
29 septembre 2026
Avis spontané
Réponse de Legacygridiron
Thank you so much, Dennis! We’re thrilled to hear that your rug exceeded your expectations. It means a lot to us that you trusted Legacy Gridiron with your design, and we truly appreciate your recommendation. Enjoy your new rug! 🏈❤️
Very low quality
Very low quality, this is not a rug it's more like a mat.
8 septembre 2026
Avis spontané
Réponse de Legacygridiron
We’re very sorry to hear that your experience didn’t meet your expectations. We truly appreciate you sharing your feedback with us.
If you’re not satisfied with your purchase, we’re happy to offer a refund. Alternatively, please contact our support team at support@legacygridiron.com, and we can arrange a free upgrade to a new material for you.
It’s possible that your order was made with our Polyester material, which has a softer, foam-like texture and is better suited for certain decorative styles. Our Premium Velvet option provides a more substantial and rug-like feel.
We’d be happy to help find the best solution for you. Thank you for giving us the opportunity to make this right.
Good CS
Good selection of custom products. Mine came with a problem, but they were quick to issue a full refund.
18 septembre 2026
Avis spontané
Réponse de Legacygridiron
Hi Thomas,
We’re truly sorry to hear about your experience with your custom rug. We understand how disappointing it must have been to receive a product that did not meet your expectations.
We want to let you know that your order has now been addressed by our team. Please also rest assured that Legacy Gridiron has a refund policy for all customers, so you can feel confident that we will work with you to resolve the issue appropriately.
We sincerely apologize for the inconvenience caused. While we carefully inspect our products before they are shipped, occasional issues can unfortunately occur during the manufacturing, printing, or shipping process. That does not change the fact that you deserve to receive a product that meets the expected quality standard.
Thank you for bringing this to our attention. We take your feedback seriously and will use it to help improve our production and quality-control process.
Again, we sincerely apologize for the experience and appreciate your patience while we worked to address your order.
The "rug" was actually foam
The "rug" was actually foam. Foam folded into a tiny square in ultra tight packaging. After opening, there were several cracks and permanent wrinkles in the foam "rug". This company is terrible. Useless product
1 septembre 2026
Avis spontané
Réponse de Legacygridiron
Hi Shelly, we’re sorry your experience didn’t meet your expectations. Your order has been addressed by our team, and we have a refund policy for all customers, so please rest assured that we’ll work to resolve this properly.
We sincerely apologize for the inconvenience and appreciate your feedback.
I paid for expedited (6 to 10) day…
I paid for expedited (6 to 10) day shipping and have not received anything yet. It has been over 15 days since the order and have gotten no updates or response from customer service. Tracking shows it is not even in the US yet.I will be disputing charges if the order does not arrive this week.
15 septembre 2026
Avis spontané
Réponse de Legacygridiron
Hi Emily, we sincerely apologize for the delay and lack of communication. Your order has been processed, and we’re actively addressing the shipping issue. Please rest assured that we have a refund policy for all customers and will make sure this is properly resolved. Thank you for your patience.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.