I ordered my trainers and used the free next day delivery code had emails come through every time there was an update which I thought was really good could track it on the shop app trainers arrived ne... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
These are clearly genuine Jordans. Delivery was easy and as fast as I had paid for. Everything was box beautifully as expected. The reason for 4 stars and not 5 is the price. These are much cheaper... Voir plus
Absolutely awful customer service - ordered shoes which were too small and needed returning. Had to make several attempts through email and WhatsApp - no reply (for at least a week). Given the option... Voir plus
L'entreprise a répondu
Order trainers 2 weeks ago have had no response and tried to contact via DM, whats app etc. This is main present for my son for Xmas. Update, after several messages the trainers have arrived as prom... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Supplying & Sourcing Exclusive Footwear & Clothes
Coordonnées de contact
Royaume-Uni
- leicestergrails.com
3,7
Moyen
163 avis
Aucune trace de demande d’avis
Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Absolutely amazing service
Absolutely amazing service, east to purchase and great communication throughout the process, have recommended all my friends to purchase for an Xmas present. Will be buying again
7 décembre 2021
Avis spontané
Very easy
Very easy, quick replies and came quickly will definitely buy from there again
7 décembre 2021
Avis spontané
Brilliant!
Efficient service ordered on Monday afternoon shoes were with me 9am next day!
7 décembre 2021
Avis spontané
10/10 service from the team at…
10/10 service from the team at Leicester Grails! Will be shopping here again soon.
7 décembre 2021
Avis spontané
Lecister grails is the best place to…
Lecister grails is the best place to buy the trainers from I placed order and I got them delivered the very next day, also very good chromed service and quick responses if you need any help
7 décembre 2021
Avis spontané
Placed an order 10 days ago no response…
Placed an order 10 days ago no response to my email texts or Instagram
This is my sons main present and I’m so worried, the lack of communication is awful I just want a refund so I can buy elsewhere and get these bought in time 😭 Leicester grails reply to your customers!!!
6 décembre 2021
Avis spontané
Réponse de Leicestergrails
Hello, thank you for your feedback. I have just checked the status of your order & you had unfortunately had an attempted delivery via DPD which was missed by yourself. We have resolved this matter & rescheduled delivery.
LEICESTERGRAILS
I am trying to get a response from this company with no joy
I am trying to get a response from this company I placed my order last Friday it says they will dispatch between 2 and 5 working days . Nothing has been dispatched yet no answer to my emails or WhatsApp messages , it’s making me very nervous now about what kind of company I have placed the order through. Please just reply to your emails 😡!! I am going to leave it another 24 hours and one more email and then if no response I will be contacting my credit card company!
3 décembre 2021
Avis spontané
Réponse de Leicestergrails
Hello, thank you for your feedback. We are replying to all customers everyday as with some there may be a little delay, please bare with us!
LEICESTERGRAILS
Placed an order over a week ago and the…
Placed an order over a week ago and the order was confirmed and money was taken from my bank account straight away. Then received another email to say the order had been cancelled as they don't have the stock but the item was on the website for £80 more. I have emailed and contacted on whatsapp to no reply. No idea as to how long I will receive my refund. Avoid at all costs!
2 décembre 2021
Avis spontané
Fantastic company
Fantastic company, ordered the product for next day delivery and it came next day! High quality at a lower price than many other websites. Fast communication with seller replied both to my concerns on size via email and Whatsapp.
30 novembre 2021
Avis spontané
Do not order from here
Do not order from here. I placed an order over 14 days ago. I have not received an email confirmation or any delivery details. I have tried to contact via WhatsApp, phone call, Instagram and their online contact form and had no response. I’ll be surprised if I receive the order let alone a refund. Awful company, horrendous customer services!
29 novembre 2021
Avis spontané
Ordered a pair of Jordans and they came…
Ordered a pair of Jordans and they came next day, great service and fast communication was provided, definitely will be buying again from the company and will recommend to others
21 novembre 2021
Avis spontané
Love love love my Jordan 1 mids I…
Love love love my Jordan 1 mids I recently brought from this company. Will defo be shopping from them again👍🏼
21 novembre 2021
Avis spontané
Amazing service👍👍
Amazing service will definitely be ordering from here again 👏👍
21 novembre 2021
Avis spontané
Great customer service
Great customer service, would definitely recommend
21 novembre 2021
Avis spontané
Amazing service
Amazing service! Shoes came on time and in good condition thanks.
21 novembre 2021
Avis spontané
Purchased a pair of Jordan 4’s which…
Purchased a pair of Jordan 4’s which came a few days ago. I was very pleased by the quick delivery and the availability to track the package. Would love to purchase from Leicester Grails again soon!
21 novembre 2021
Avis spontané
Great customer service
Great customer service, quick and easy. Definitely recommend👍
21 novembre 2021
Avis spontané
Delivery
I got Jordan’s from there and the time of the delivery was amazing. Definitely will be ordering 2-3 pairs of shoes. Thanks for the amazing service 👍👍
21 novembre 2021
Avis spontané
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.